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Fatal Error in Ashade theme please check and share the correct updated files.
Fatal error: Uncaught Error: Unsupported operand types: string / int
in /home/public/sites/domainname/wp-content/themes/ashade/inc/custom-css.php on line 20
please check the support message – i shared with access.
Hi, how can I change the social media icons so just the icon appears and not the box?
Unfortunately, there is only one style of social media icons included. So, the only way to change them is to use the Custom CSS code to replace the original ones with custom icons.
Is it possible to add “Tiktok” in social links ?
At the moment, there is no TikTok social icon support. It will arrive in the next update. Unfortunately, at this time, we cannot say when the update will be released.
If you need it right now, you can renew your support period and contact our support team about that icon.
Pre-purchase question please
Unfortunately, with the Home Template we used on our demo homepage, there is no possibility of adding more content to that page.
demo import doesnt work. By the looks of other comments, everyone has the same problem.
Whats the fix?
Mostly, the problem is related to the issue with a server configuration or firewall and security settings. You can renew your support period and contact our support team to get additional help.
I’ve got an issue with custom post type “clients” :
- feature enabled with slug “collaborations”
- new post in admin, named “Raphaelle”
- preview ok
- when I submit and go to see post, I’ve got 404 error.
Probably, you should resave your permalink settings in the Settings -> Permalinks.
For additional help, we recommend you contact our support using the Support tab.
It works good, thanks
Hello Shadow-themes, I am having trouble uploading the demo content. I opened a ticket but no response yet.
Due to different time zones, our response time is usually around one business day (24 hours). Sometimes, due to the critical situation with the electricity in our country, it may take a little longer. But we always try to do our best to help our customers ASAP.
Hi there, is it cookies message is included in this template? Or i will have to install some plugin for that. Thank you.
Unfortunately, there is no such feature included. But as we saw on our customer’s websites, it is not a big deal to use third-party plugins for that purpose.
Hello, is it possibile to password-protect other pages than the client proofing also? I would like to have a blog section that is password protected.
Yes, you can protect any page or post with the password.
hello – thank you for the very good template – till now all works fine – i only have one question to the Home Template Settings – is it possible to add my own webcam url’s instead of Photo Gallery picture for the ken Burns slide – would be great ….thx
Unfortunately, there is no such possibility. You can only use a single image, self-hosted video, or images gallery as a background for Home Template.
Hi, i would like to know if it can add an accordion dropdown or tabs in the post or page?
Hi, an error pops up when importing the Demo.
Please can me help?
An error occurred while fetching file from: https://docs.shadow-themes.com/dummy/ashade2/content.xml!
Reason: http_request_failed – cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received.
Please can you add a function to permanently dismiss the plugin nag “This theme recommends the following plugins”.
I don’t want WooCommerce, Demo Import or Contact Form 7 as I don’t need them.
Seeing it every time I log into my site tugs at my OCD
Please, don’t forget to back up all your data before any updates.
Thank You! I’m all up-to-date, but I just didn’t see this function. I’m used to seeing “Dismiss Forever” or something on the actual notification.
Maybe this is a cache problem? Try to purge all local and server cache and try again.
Unfortunately, there is no RTL support out of the box.
Hello, how can i import tik tok to footer social media??
Hello, Our support team has already answered your request. Please, check the email.
Hello good day. I just bought the template and followed all the installation steps correctly. However, an error came out when installing the demo, I already sent an email to support. Thank you very much for your prompt help.
I just want update the version of my theme. How to update my theme?
What versions of PHP does this theme support? (from Min to Max)
Just changed a hosting’s PHP version to 8.0 and website doesn’t work.
Our demo server is running under PHP 7.2.34. In addition, today on our dev server, we checked our theme on PHP 8.0.8 and it works well. Most incompatibilities may be occurred due to server configuration, not the version.
i have searched through here that this theme should support WPML for multilanguage settings, yet i would like to confirm is that support also for translating all the post types like page, post, or custom post type that included in this theme?
Unfortunately, we haven’t tested our theme with the WPML plugin, but, as we know, many of our clients use WPML with our theme. And yes, our theme is translation ready, and you can translate theme strings with a translation plugin like Loco Translate, for example. It also may work with any translation plugins which work with POT files. More information about our theme and translation you can find in our documentation here: https://docs.shadow-themes.com/wp/ashade/#translation
Is there an auto removal on this theme for a iFrameResize
Hello, Our theme does not has a iFrameResize.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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