مساء الخير ،،

الاسئلة انت بتجاوب عليها منين؟ يعني انت بتضيف اجابة عادية ولا عملت import للاسئلة والاجابات؟

ابعتلي صوره علي موقع السبورت بالمشكله علشان افهم ايه المشكله.

بخلي الكاتب يرفعها بشكل طبيعي جدًا من قالب الإجابات اللي تحت السؤال.. هو رتبته مشترك أصلًا مش بيخش الووردبريس.. دي صورة توضيحية لكل اللي قولته

ايه المشاكل يعني الصورة دي جت منين بالظبط؟

بالنسبه للاجابات ،، جرب ضيف سؤال جديد دلوقتي وحط عليه اجابات بشكل طبيعي وشوف هل هيشتغل ولا لا

Hi @dtommy79!

Thanks for using Ask Me.

You need to complete these fields https://ahmed.d.pr/i/Zelrj8

Thank you, we look forward to serving you!

Best Regards.

Yes, I did that, it’s not working.

Maybe it’s an old cache only.

no, it doesn’t seem to work. And the facebook counter doesn’t work either. I used geopeeker.com to see the page from different location, but it’s the same.

You can review the information of the APIs again!

I did, twice. Actually the link you provide to the google api doesn’t work anymore. Are you sure your integration isn’t outdated? And what about the Facebook counter? Does it need any authentication or it’s just the page name that it needs?

Also there is no Twitter consumer key anymore, it’s just API key. But it creates a third key when you create the app. Would we need that?

Yes, this is where I created the API key.

Try to make all of that again, I’ve tried them on our demo, and they are working.

And what about Facebook?

I don’t know, maybe you missed something or added the wrong key.

Where do we need to add keys for facebook? I didn’t see any option for that

Hi @dtommy79!

Thanks for using Ask Me.

Please send via our support your WordPress admin login + FTP account to see it.

Click here to send the data

Thank you, we look forward to serving you!

Best Regards.

Sent it

The problem with this plugin https://ahmed.d.pr/i/rsHqet i’ve deactivated it, and the save works well now.

Yes, well it’s kind of an important plugin. And it seems to happen only with the homepage. I guess you got something going on on the homepage template that messes with it.

It’s not related to my theme, you can activate the default WordPress theme and click on the update button for your homepage and you will see the same error.

Hey, my site seems to be broken now. I try to revoke the envato api access and then reregister but it doesn’t work.

I see you registered 2 site, so which one you want to revoke to register the new domain?

I had a temporary site where I set up the theme and moved my content. Once I was ready I moved the site to the current one avratuts.com. The temporary site is now removed.

It seems to be happening with the admin user only. Strange

Hi @dtommy79!

Thanks for using Ask Me.

Maybe because you have a new user didn’t have points before, try yo upload this file https://ahmed.d.pr/f/30mPL6 on the wp-content/themes/ask-me/functions folder.

Thank you, we look forward to serving you!

Best Regards.

thanks, it seems to have worked. If you have an email address I can send you suggestions on improving the texts in the theme. Some sound very unnatural.

Ok, I managed to display the code block, but it only appears for admins. I’m using the Enlighter plugin.

Hi,

Got it for both of them?

Please let me know if you want any help.

Ok, I managed to display the code block, but it only appears for admins. I’m using the Enlighter plugin.

Check the plugin options, maybe it has an option to show it on the front end.

Or try this plugin, https://wordpress.org/plugins/highlighting-code-block/

yes, it’s better. For the enlighter there was an option to enable on the classic editor, but no option for displaying it to others than admins.

Hi,

Sorry but why?

Any ways you can use the yoast SEO plugin and disable it with it.

Thanks. i also want to delete profile image for user. How can i do that?

Hi,

It’s not a problem to fix it, it’s WordPress feature to move the title to the URL.

We are all the time updating Ask Me theme too.

Thank you for replying, and it’s good to know you’re updating Ask Me. I see the last update was on 19 December 2022. I only meant Ask Me is the first child and your star theme.

Please, explain what you meant by “it’s a WordPress feature to move the title to the URL.”

How does one cap or limit the characters in the title? It’s frustrating to see the lengthy text as the title of a question. See – https://i.imgur.com/TvYyRHm.png

As a suggestion, could you please consider highlighting the fields a user omitted to enter in https://2code.info/demo/themes/ask-me/ask-question/?

Lastly, which is best, AskMe, Discy, or Himer? Features and page speed? The Himer’s demo looks most modern.

Yes, 19 December is not old!

Your support expired on 11/10/2020 please renew it.

The required fields already write with field is required https://ahmed.d.pr/i/oksXV8

About the limit, don’t add a big title, just ask the question on the details box not on the title!

1. I did not say it was old. I was commending you. 2. Yes, I know. I told you abandoned the site because of the long title questions. 3. I agree. It would be nice (not compulsory but nice) to see something like the border on the specific field. 4. I am not the one adding big titles. It is the users. They just type the questions bordering them inside the title field. Then they still continue in the body text. This is what made me get tired and leave the site. But I really want to get it up and running if this problem can be solved.

Ok, thank you for your suggestions.

You’re welcome. The suggestions are free and clients don’t demand payment from you. Improvements that you were not aware of is good for your product and client and ultimately, your income.

Honestly, getting the right solution from you when I had issues with the theme was the second reason why I got tired of working on my website. It was always like pulling teeth. I had to ask several times or explain myself repeatedly in different ways to get help. When I had an active support, you made me feel as if you were doing me a favor or I was disturbing you. You may not have known how I felt but it was not fair.

I have pointed out something and shown you an example about the question post title taking up much characters. This has been an issue that was raised by other clients long time ago but you didn’t resolve it.

Client relationship is not limited to pay before service and if not, you give the client a “how dare you talk to me, have you paid me” attitude. CR is all that you do to give a good impression which can lead to future sales. I have other developers I buy from but even when I had an active support it is only you and another dev (who sells an affiliate plugin – I have also stopped using the plugin because of his attitude) that are the only people I feel uncomfortable asking for assistance. I’m sure you like that, right? The fewer people asking you questions the better.

Giving me the right answer and solution would have encouraged me to consider start work again on my site; and being active on my website would eventually mean getting an active support from you and maybe in future consider purchasing one of your other two themes. I thought things have changed.

We all need to keep improving not only our technical skills but more importantly our people’s skills. We’re all passing through this planet and cannot clutch Earth with our hands.

This is a new year. Let’s start well. Be more helpful.

As-salāmu ʿalaykum.

As-salāmu ʿalaykum.

Hi @bloglabs!

Thanks for using Ask Me.

Your support expired. Please renew it.

Like what? give me an example.

Thank you, we look forward to serving you!

Best Regards.

You can also make a change in the user answer section. There is no author photo and emojis in the question and answer section of the Ask Me theme. But Himer theme has photos and emojis. In addition, you can add a night mode toggle button, such as the Discy theme.

The link above shows the user question part of the Ask Me theme demo. It looks very plain.

In this link, the user question part of the Himer theme appears. It looks very nice and nice. The Ask me theme is very light and fast, but it doesn’t look pretty like your other themes. Because it’s not very impressive visually.

This is just a suggestion.

Hi,

You support expired please renew it.

Only while creating it from loco translate plugin chose the place outside the theme files.

Oh it’s that easy. Thanks for the quick response…

You are welcome.

For users asking anonymous questions, how can I add a first and last name instead of a username? Can you make such an update?