How do I translate my ask theme in italian language? (Automatic not to hand)
Manually by the loco translate plugin, but Automatically, there are paid service I think to do that.
Can I give you some advice on advertising and menus?
If the drop-down menu overlaps ad units, advertising programs can ban the publisher. I recommend that you create a horizontal drop-down menu instead of a vertical drop-down!
*no vertical drop-down
Please your support was expired about 6 years ago!! Please renew your support first.
The “registration confirmation” email ends up in the “SPAM” mail. Because? How do I fix it?
Thanks for using Ask Me.
And it’s not related to the theme, only your email name, server, host, the content of the message, a lot of things to make the mail providers trust your mail.
Thank you, we look forward to serving you!
I am getting a notification that a new features are available. However, it is saying that I need to renew my support to get the features. Is it not that I am eligible to get new features as per Envato T&C.
No one tell you renew to get the update, you can update normally no problem.
Hi. My website 5n1h.net has a problem of scrolling on mobile. It flickers/shakes on mobile scroll. Can you help me solve the problem?
I’ve replied to you already when you sent it to our support!
Ask Me Settings >> General settings >> Enable nicescroll >> OFF.
Thanks for your reply. But disabling Nicescroll disables whole scrolling function on both devices, desktop and mobile. What else might be the problem? Thank you.
No, will not stop the scroll sure, try it.
I will keep it that way only for you. Please find the problem what causes my website, running your theme, can’t scroll. Urgent !
Manipulating code and changing overflow:hidden to overflow:visible on body element re-enables the scrolling function. But what part of theme/code might be causing that? That might be the answer.
Make the option off not on and the scroll will work on every devices.
Ehhm, the nicescroll option is OFF for sure, and it’s not working on, any device to be honest. I set it OFF right now, maybe you can check if it’s scrolling up and down. Using Inspect and changing body overflow attribute from hidden to visible enables scrolling. Please reply with a better and more detailed answer next time.
No, now you are right, it’s not related to the nicescroll, but also not related to our theme, check if you add an extra code for the body with CSS or use any plugin effect on your site.
I think the problem is solved, by changing something different. Thanks for your patience. I’ll be asking for further help in the future, for sure. Have a nice day.
Great, you are welcome.
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