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421 comments found.

Hi I have purchased this theme and I am adding my purchase code its saying invalid purchase code. Need Help!

Thanks Usman Yousaf

You are probably trying to add the purchase code for Astrum to the RevolutionSlider, right? This is only for users who bought standalone version of RevolutionSlider, in Astrum you have bundled version (it’s the same, but you don’t have access to their support)


Hi, i’ve got two questions:

1- I need change the ‘Astrum contact info widget’ language (Adress, Phone), please let me know the code lines in CSS, is enough.

2- Where i can deactivate the ‘responsive’ mode? From mobile devices looks better in ‘non-responsive’ mode. (Like the ‘live preview’).


1- Solved. 2- Waiting for response.



sorry for late answer.

ad1. It can be changed by translating default po file for Astrum, this plugin might help http://wordpress.org/plugins/codestyling-localization/

ad2. Sorry but there’s no simple option to deactivate it, as it was build on a responsive CSS framework. You’d need to edit each CSS file you’ll find in theme folder, and remove each section that starts with
  @media only screen and 
Hello, I’ve just purchased your theme and I’m highly satisfied. There is just one thing that’s bugging me: The embedded YouTube video has the wrong size and overlaps with the right column. You can even reproduce it vieweing the online demo here (with a embedded Vimeo video): http://astrum.purethemes.wpengine.com/2012/10/09/this-is-a-post-with-video-embed/

(FYI: OSX Mavericks, Chrome + Safari)

I think this is a bug and should be fixed. I would be very happy if you can keep me up to date about this issue. Thanks very much!

Problem is that those are iframes, and scaling iframes for responsive website is tricky – you can try this plugin https://wordpress.org/plugins/responsive-video-embeds/ if it won’t help I’ll try to figure out some solution for next update. Cheers

OK I found a solution for videos embedded in regular posts: https://wordpress.org/plugins/advanced-responsive-video-embedder/

It seems not to be a matter of your theme but more of WordPress itself. But I don’t think this plugin helps with the video in your demo, because it’s not within the posts regular text body…

And we found it almost at the same time :-) Thanks!

Hello, I have two problems related to Woocommerce 1) I wanted to know how I can translate the buttons “View Cart”, “Checkout” and the words “No products in the cart.” and “There are no reviews yet, would you like to submit yours?” 2) The images I post are enlarged and grainy (both in the catalog and is in the product). You can suggest any solution? thanks


ad1. Try http://docs.woothemes.com/document/woocommerce-localization/

ad2. Maybe you’re uploading too small images and they are stretched? Could you show me URL?

I already tried to translate with Codestyling but there are no words to translate. Same thing with Poedit. Will not affect the translation of the theme? For now I try to insert images bigger and see what happens. I’ve Can I have an email to send you URL?


please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

Hi. is this works in wordpress 3.9?

Hi, yes it is, in latest version 1.1.5

Hi. I’m from Thailand. I wonder if I can use Thai font on your theme. Thanks.

one more question, is the template provide the language switch button between English and Thai? I wanna make it in English version and Thai version. Thanks in advance for your advise.

Hi it supports WPML plugin but it’s paid plugin – you can also try to use qTranslate which is free plugin but it will probably needs some work

Hi I have a problem with custom side bars Some of them are working perfectly fine, but some of them are not. When I drag and drop any widget to side bar and refresh the page sidebar ejects that widget and place it in inactive widgets.

Need help ASAP! have to launch my company’s website.

Thanks !

Hi, be sure that the ID of sidebar you’ve created is single word that does not start with a number

Thanks a lot I appreciate your help and quick response. You guys are the best!

Your welcome ;) Chers


i have bought last night “astrum” template by themeforest but can someone explain me how to add slides to homepage

and also when i create new slide when i try to upload a photo .jpg explain its appear this

“importing slider setings and data… Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled. Go Back”

What to do? and also how to add text to slides and something else?

Are you sure you are uploading the photo? This message appears if you’d try to upload import file, but that’s totally different place than upload photo to slider. Please follow this documentation http://www.docs.purethemes.net/astrum/

when im trying to imporn a photo in slider its appear this? http://ticksy_attachments.s3.amazonaws.com/6681347264.jpg

and also what i should do to postslide to hompage without posting nothing just slid.sorry for my bad english

I replied to your ticket about this on my support forum.

how can i create a new custom menu? i have home but i cant selecet front page because isnt dissapear in list?

and when i go for example to any page

You are here:
The Blog

how can i remove that? its above the slider?

You need to create menus in wp-admin -> Appearance -> Menus – there’s a drag and drop editor for menu, and you need to select also location

Hi i cant do something i want.

Where i should post codes from extras for

Flexibile Respnsive Retina ready

that i saw in astrum demo?

Astrum is WooCommerce ready, so yes, you can use it to sell anything, but it’s better for “physical” goods, I’m not sure how selling hosting would work there.

When i enable “WooCommerce Mini Cart in header” its appear this

” Fatal error: Call to undefined function WC() in /home/httpd/vhosts/ab-print.ch/httpdocs/test/wp-content/themes/astrum-theme/inc/mini_cart.php on line 5”

And also to my wp admin and my plugins isn’t Woocomerce,if necessary i cant make a print screen to view that

You need to install WooCommerce first, it’s a free plugin http://wordpress.org/plugins/woocommerce/

Sorry I have some problems with the picture must tell you




the white space issue is strange, are you sure you didn’t zoom out my demo page? It’s exactly the same on my screen, and there’s no way to make it wider by mistake as it’s based on CSS grid. For the quality issues, you can try this http://graphpaperpress.com/tips/improve-image-quality-and-color-in-wordpress/

Sorry I have been resolved, thank you for reply I really like your theme refueling


Hello, I already bought your Astrum theme – very professional, highly satisfied, thank you! I really would like to use the popup effect from the article image for images within the body text (with the magnifying glass rollover effect and the lightbox that shows up when you click on the image). Is that somehow possible? Thanks!

The link to image needs to have class “mfp-image” to apply lightbox

That works like a charm, thanks! You should really add this as a regular feature…

Hi, including the WPML ready plugin? thanks


No, you need to purchase it separately.

Hi, after an update to WordPress 3.9 the “Purethemes Shortcode” button in the editor is broken. You see the TB_overlay layer above the UI so you can’t use it any more. Is there a fix coming? When will there be the next release?

In latest version of Astrum is included latest version of Purethemes Shortcode or you can get it from here https://www.dropbox.com/s/66k4l6l6q9zmf5t/purethemes-shortcodes.zip – you need to remove you current plugin and install this one.

Hello, we have purchased your theme and we are very satisfied ! we have just a little problem : Our website is ok with mozilla and chrome but its doesnt work with internet explorer


Many thanks !

Hi to be honest it doesn’t work on Chrome for me – looks like some unclosed tags – the layout is broken. Please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.

Hi, I have 8 portfolio blocks on my page, how i can change the color of only one block of this 8 blocks ?

There are a div id of this portfolio that i can use in the CSS style ?

thank you so much !

also, where i can found the “inline css” please ?

Hi yes, you can use CSS for this, each div has it’s own unique class with ID, for example
#portfolio-wrapper .post-1401 { background: red; } 

This is a pre-sale question: I like the theme but I don’t need the shop page. Can I remove it?

It’s actually not enabled by default – you’d need to install WooCommerce first to have shop available – so if don’t do it you want even know it has ecommerce features.


Been working on this theme for a while now and really love the features. Just wanted to know a couple of things…

a) Is there an update coming up and what can we expect there? b) Im new to revolution sliders and wanted some help. I need a transparent box over the backgroud image to be displayed and need to place a headline text along with a short paragraph inside this box… All within a certain size eg. 400px x 400 px. A sample of how this needs to appear is in this image here – http://supressa.comlu.com/wp-content/uploads/2014/05/background-ref.jpg. Can you help me out with what setting I need to apply in the Rev slider to get this box and text up.



ad1) I’m trying to keep this theme updated as often as it’s required – I don’t have any estimated time for next update but there’s at least one update per month.

ad2) I do not offer customization services – the Revolution Slider is rather easy and offers drag and drop interface, I think you’ll be able to do what you need, just don’t be afraid to play with it


”... it (AquaBuilder) can create 16 columns based layout instead of default 12 ” Doesn’t that mean I’ll never be able to use 3 cols on a page, because 16 is not divisible by 3?

Yes, this is not possible using Page Builder, but it is possible using Shortcodes, there’s a shortcode [column width="1/3"] [/column] and [column width="2/3"] [/column]

No problem