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420 comments found.
Hi,
I have a problem with the payout. On my pages I can’t see the About/Twitter/Get in touch/Newsletter footer. How can I activate it? Thanks
Hi those are widgets, you need to go to wp-admin -> Appearance -> Widgets, and drag each one to corresponding ‘footer’ area
Thanks
Can you tell me how to have the team members go in the opposite direction in the carousel? Our CEO is now at the end of the list, and I can’t figure out how to reverse the order. Thanks!
Hi, they are ordered by the date of creation, so just edit date of each ‘member’ to make the CEO the ‘oldest’ one
Hi! Does this template support the WPML plugin? Can we use this template to build a multilingual Wordpress site?
Thanks!
Yes, it supports WPML 
Hello, I am trying to add a full width slide, in the editor it looks like it is a full width slide, but on the site it adds about 50px of white space on each side. How can I fix that?
Thank you
Hi
please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.
Just did, thank you!
I am getting the following error..
Fatal error: Call to undefined function has_shortcode() in /home/storage/4/28/aa/pantanal-pousadasan1/public_html/Novo_wordpress/wp-content/themes/astrum-theme/template-home.php on line 44
I have the latest wordpress and used all your plugins from the download. can you assist with this fix please?
Are you sure you have the latest version of WordPress (3.7.1)? Function that causing this error is this one https://codex.wordpress.org/Function_Reference/has_shortcode and it’s core WordPress function since version 3.6, so there’s no way it would show this error. Please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.
Hi there,
Before purchase I am just checking to see if the rounded corners of the images is auto-generated via CSS. Or is this something I would have to add to the CSS? I ask because a friend brought the theme and when he inserts images in pages, all he gets is square edges.
Absolutely love the cleanness of this theme
.content-wrapper img { border-radius: 3px; }
Hi,
I have a question before I purchase. Is this theme ready for WordPress or do I have to install something else like WPML (that i see floating around here as well)?
Also the theme, great work, so clean and simple its flawless.
Would I be able to change the mouseover (grey colour in the top menu)? (to make it similiar to your SENSATION theme)
Thank you Fitim
I think I found the answer to one of my questions. You also have the same theme in HTML 5. So I think that’s where my confusion was.
Also is there a way to make the portfolio/gallery where all the images are in a group, so when the user clicks on one it open in a usual jquery pop up and then you can go next to view the rest. Can that be done with this theme?
Actually I’m not author of HTML themes, I just converted them to WordPress. Mouseover can be changed by modification in CSS, and there’s no support currently for lightbox gallery as you’ve described in you 2nd question.
hi, can I replace the button label *read more * in blog ed on mine and if so how?
You can either translate whole theme using included default.po file (check the documentation, section : Translation) you can use this plugin http://wordpress.org/plugins/codestyling-localization/ or just edit each file in astrum/postformats and replace it there (but that’s not recommended)
Hi,
I have a problem with Revolution Slider. I can’t see the right fonts and sizes like in your demo page. What is wrong?
Thanks in advance!
Hi
could you give me login details to your wp-admin? I’ll check what’s wrong.
Cheers
Mailed to purethemes.
That was great and fast support! Thanks to PureThemes
No problem If you’d like, you can rate my theme in your Downloads section
Hi, It’s possible enter the products size and color?
thanks
Hi, yes, it’s one of WooCommerce functionalities, check http://docs.woothemes.com/document/product-variations/
Hi! I’m having a problem with the mobilemenu. I doesn’t appear att all and the normal menu then stays over the slider. It seems that the ul id=”jPanelMenu-menu” don’t get created as it should be.
Link to the site. http://rochri.sunburn.se
thanks
Hi
please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.
Hi! I’m having a problem with the “add to cart” , the button is missing. If I deactivate the theme , button appears.
Any suggestions ?
Hi, be sure that you don’t have ‘Catalog Mode’ enabled in Theme Options -> WooCommerce. If it’s disabled, please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, I’ll check what’s wrong.
What specific folder/file should I use for the demo .xml? In the theme docs is states: extras/layouts/.xml, but you do not even have a layouts folder in the all files .zip.
Should I be expecting the demo .xml to populate home and other pages? Mine did not 
Hi, I’ve replied to your Support Ticket.
Hi,
I’d like to remove ‘You are here’ from the breadcrumb trail – where do I go to edit this?
Thanks Steve
_e('You are here:','purepress');
Hi, I having problem with the page template.
Currently other than my home page, all other pages will have the “Leave a Comment” section at below, how can I remove that?
You may refer to the website: http://www.weddingrides.sg/
Thank you so much and have a nice day.
Hi, here’s some video how to disable comments on pages http://www.youtube.com/watch?v=zD08CkyaZYw or you can try this plugin http://wordpress.org/plugins/no-page-comment/
Thanks!
Thanks for your fast reply! (:
Thanks!
Hi, I having problem with my menus.
In appearance>menus, I had already set up all the pages and subpages, but when in my website, there is no subpages.
You can refer to the website: http://www.pianorentalsingapore.com/Hope to get your reply soon, thanks ya.
You don’t have purchased badge on your comment, in order to receive support please log to the account from which you’ve bought the theme, or buy it if you haven’t.
Hi, so sorry but actually my boss did bought the theme and I am helping to edit the website. (: If that really matters then I will ask them for their id. Thanks.
Hi
As I would need to get to the wp-admin of your site to check what’s wrong, please open a private ticket on my support forum http://purethemes.ticksy.com/ with login details to your wp-admin, you will need to verify purchase to submit ticket, so ask your boss about purchase code.
pre sale question: This theme comes with related posts in blog section?
Hi, no, there’s no built-in plugin for related post, but there are many free and premium plugins for that.
portfolio pagination
portfolio pagination
what about it?
Hi,
I would like to know if its possible to have the team members in 4 columns instead of 3. Our team is a 4 people team and we would like to see all the members in the same line.
I’ve tried using /body.page-id-37 .showbiz .overflowholder ul li {width: 280px!important;}/
But the testimonial carousel it’s broken then.
I’ll continue trying to find a way but if you could send me a comment I would appreciate it.
Thank you very much
you need to edit file astrum/js/custom.js and find section:
$('.team').showbizpro({
dragAndScroll:"off",
visibleElementsArray:[3,3,3,3],
carousel:"off",
entrySizeOffset:0,
allEntryAtOnce:"off"
});
replace visibleElementsArray:[3,3,3,3], with visibleElementsArray:[4,4,3,1],
Cheers!
Thank you very much!!
