Discussion on Atelier - Creative Multi-Purpose eCommerce Theme

Discussion on Atelier - Creative Multi-Purpose eCommerce Theme

Cart 8,365 sales
Well Documented

SwiftIdeas supports this item

Supported

This author's response time can be up to 2 business days.

3341 comments found.

bokstudio Purchased

Hi there,

When do you expect a new theme update to come out?

Thank you ;-)

Update is planned for release this weekend.

Thanks,

Swift Ideas

Hi, similar to tonebg on importing demo content, we are having issues importing the Tilt demo content for this theme. My web team has submitted 3 support tickets and have not received a response. Would it be possible to get an HTTPS version similar to tonebg?

Thanks.

Apologies for the delay – sending this over immediately!

Thanks,

Swift Ideas

Hi,

When do you update swift framework? In php 7.4 i got errors and in 8.0 its broke the hole site. I have swift framework 2.7.29. And if i check for new updates i have the newest version.

i dont own a license but my client does

Compatible update is planned for release this weekend.

Thanks,

Swift Ideas

Hi! Our blog isn’t lining up correctly on loading. The setting is the masonary blog type. We’ve sent a support ticket but no response. Please reply. Thank you

Hi there,

Responding now!

Thanks,

Swift Ideas

Hello,

I’m trying to get the price to display correctly in the ajax search dropdown, when using the Role Based Pricing for Woocommerce plugin by Addify.

The default price is always displayed even when a user with a different price is logged in.

Plugin authors don’t know why this is happening.

So this is a wild shot:

Has anyone used role based pricing and managed to get the ajax search to show the correct price for different users?

Regards

Hello. I have written on the support page, but haven’t gotten any answer regarding my problem. After updating Wordpress and the theme, the Swift Page Builder doesn’t allow me to save changes for posts and pages. Also, regarding support, I’m still getting errors when entering the purchase code. Thanks for your help.

What is the latest version of the Swift Framework? I am running version 2.7.32 with Wordpress 6 and am still getting errors with the Swift Page Builder.

That is the latest – please try clearing browser cache or a private browser tab, that should sort it!

Thanks,

Swift Ideas

Thanks. I did that and am still getting errors. I submitted a support ticket.

tonebg

tonebg Purchased

Hello. I’m getting this issue when attempting to import the Main Demo Content:

An error occurred while fetching file from: http://www.swiftideas.com/democontent/atelier/porter/widgets.wie! Reason: http_request_failed – cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received.

tonebg

tonebg Purchased

I just contacted the hosting company. The HTTPS should solve the issue. Please let me know when you can send the new version.

Thank you so much for offering that solution.

-Steve

tonebg

tonebg Purchased

Just following up on the above message. Can you provide me with the HTTPS version?

Just sent to your email – apologies for the delay.

Thanks,

Swift Ideas

Hi, submitted tickets twice but no response.

How do I change the number of products per row on the category pages – https://vitality-pro.com/supplement/resveratrol/ or shop page – https://vitality-pro.com/shop/

The appearance > customise > woocommerce is set to 3 but it’s appearing as 5 per row.

Thanks!

Apologies for the delay – replying now!

Swift Ideas

paulot

paulot Purchased

hi, some characters don’t appear. https://academia.verdenovo.pt/ and when i request support recive message You must have valid license in order to access support, but my livence is valid.

Checking now!

Swift Ideas

same problem with fonts, is not possible change font for icons ?

Sorry not sure what you mean – as in change what icon font is used in the theme? Currently you would need to manually import the font and then add custom css for each icon usage.

Swift Ideas

LMJ84

LMJ84 Purchased

After updating theme to 2.8.1 I can no longer access the widgets area in the backend, as I get this error coming from the swift framework:

..../wp-content/plugins/swift-framework/includes/widgets/widget-posts.php. Error: Uncaught Error: Call to undefined function spb_image_resizer() in /customers/e/b/a/xplor.dk/httpd.www/wp-content/plugins/swift-framework/includes/widgets/widget-posts.php:84

LMJ84

LMJ84 Purchased

Update! I managed to get rid of the error by installing the Classic Widgets plugin. What could this mean?

Hey!

Glad you sorted it – we are looking at solutions for this but for now we recommend the classic widgets plugin. A lot of people are using it as the new widgets on WordPress is iffy functionality wise.

Thanks,

Swift Ideas

Hello, when can we expect updates for this theme?

thank you! andi

Hey there,

We are still working on getting the themeforest update approved, but the update is already ready for download on auto-update.

Thanks,

Swift Ideas

xarly85

xarly85 Purchased

Hello, I have updated to the latest version and it gives me some errors, such as the button to choose an attribute in safari is displaced to the right.

how can I solve that? where can i download the previous version?

Thank you

Hi there,

Please can you provide a link for us to see the issue? If you can contact us via the form here: https://themeforest.net/user/swiftideas we’ll be happy to provide fixes.

Thanks, Swift Ideas

google map block does not work on mobile. I tested google map on my android device and this not respond to zoom and move finger gestures. I tryed with atelier demo sites with same results.

hi, any news about this issue?

2 weeks without and answer… poor theme maintenance…

Hi there,

Apologies for the delay – our message hadn’t sent. We have checked – do you mean that you can’t interact with the map? Currently this is disabled so that the touch isn’t locked into the map when trying to scroll past it – we can advise on how to remove that if needed?

Thanks,

Swift Ideas

How to disable image sizes generated by the theme using child theme?

We are getting the following error all of the sudden: Notice: Array to string conversion in /nas/content/live/thewichitagunc/wp-content/themes/atelier/header.php on line 22 any thoughts?

It updated to 2.8 and that was the problem, I downgraded to a 2.7 version and the error went away, will this be fixed in future releases? How will I know when I can update?

Hey there,

We just released a new update to resolve this – thanks for your patience.

Swift Ideas

I need to filter the teampage by category but there is no documentation on how to use “team category” or “specific team members” when creating the pagebuilder element. The first doesn’t allow to fill in category, the latter doesn’t work and has no documentation on how to make it work.

Jafool

Jafool Purchased

Is there any plan for next update? Theme contains outdated woocommerce templates.

Hi there,

Yes, new update is due this week.

Thanks,

Swift Ideas

tafari

tafari Purchased

Hello, since the last update, deleting products in the cart summary box (when hovering over the icon) no longer works. Do you have a solution to make it work again? I no longer have the support included, is that a problem?

Hi there,

Please can you provide a link to your site for us to check this? Apologies for the delay.

Thanks,

Swift Ideas

Tsalver

Tsalver Purchased

Hello, I recently downloaded the updated theme and uploaded all files to my file manager. overwrite older files. Now the page builder is missing, please help.

Hi there,

Please make sure you have navigated to Appearance > Install Plugins, and installed all the required plugins.

Thanks,

Swift Ideas

Tsalver

Tsalver Purchased

Yes, I did. I do not see the page builder. It seems it is not accessible. Or broken.

We have just sent you a message with instructions!

Thanks,

Swift Ideas

Borisio

Borisio Purchased

When can we expect the update, thanks for the info/

Due this week – thanks for your patience.

Swift Ideas

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey