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Urgent issue with live site, need a response asap.
Upgraded to V1.6 and now receiving the message on my homepage “Please setup homepage content using Wordpress Dashboard > Theme Settings > Homepage” When I go to change theme settings, General, Skins and Font all work, but all other theme settings appear blank. I have re-installed WordPress and the theme but still getting this issue!
Could you send your Wordpress account and FTP detail please. I will have a look.
Hi. We’re using Athena v1.5 and we have added some portfolio sets to our website, but when there are more than 4 portfolios in the set and we display them in a page, the navigational buttons appear in a totally unrelated position. Check the page (http://www.istanbultouristpass.com/flexible/) on top of “What’s Included”. I couldn’t find any documentation on how to fix it or remove the navigation buttons. What can we do?
Please login with your purchased account.
Hi. This is the account that we’ve used to make the purchase.
I checked your provided URL http://www.istanbultouristpass.com/flexible/ and can’t see the issue you mentioned.
The red navigational buttons moved a little bit down. It changes depending on the screen’s resolution. Check on the left of the “What’s included?” section. Somewhere along it you will see the 3 misplaced squares, which should actually be below the images in the “Experiences Included” section.
I think the issue comes from your code changes or plugins. Could you try to disable all plugins and remove your CSS changes to see if it fixes the issue.
is it possible to change the color of the top bar where all the contact details are. please i want to change the colour ASAP,would be great if you can send me the solution for this on Talalshakeel@yahoo.com.
I am having issues with the widgetized sidebar on my site. The sidebar only shows up on woocommerce pages, and when it does show up it appears below the content of my page, not to the side of it like it should. Can you please help me with this?
Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio
Why do I need a custom modification for the sidebar to work? Shouldn’t that just work? What am I doing to prevent the sidebar from working and require a custom modification?
Because you use it with 3rd party plugin. So it’s required custom changes to make it display like you want with woo commerce plugin.
Good theme so far, but I’ve had one issue.
I’ve set homepage header/description text to display and entered text in both areas. The text in the description box is a link. Whenever I make changes to other theme settings and save them, the home page loads with minimal styling. If I re-enter the description text and save, the page loads properly.
After saving the description text the page works, but the link displays as a jumble in the text box.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Also provide URL of page which has issue please.
How do I adjust the slider size?
It couldn’t be done using theme admin. However you can edit theme CSS file to change that
Did you know about Firebug a Firefox plugin? http://getfirebug.com/ and here video tutorial http://www.youtube.com/watch?v=tdIk2PztcL0
Or you can use Chrome Developer tool instead. Here are video tutorials https://developer.chrome.com/devtools/docs/videos
It will help you inspect all CSS and HTML elements, really help if you do a lot customization
The main CSS file is /css/screen.css
Thanks for the reply. What I really need to know is what is the recommended size of the photos for the slider? I just want them to all be the same as your demo. If I set the slides the same size will that avoid me having to add CSS?
Demo slider image size is 960×430 px.
I am having difficulty including a portfolio. I’m looking to insert Portfolio 1- four columns and can’t figure out how to insert that into my homepage. Looking for some assistance.
I purchased the Athena theme from this account…I don’t understand why “Purchased” is not showing up.
If you are sure you login to correct account. Please contact Themeforest support https://help.market.envato.com/hc/en-us
We’ve imported the sample content and all of the “media” files failed to import. Please assist. Thank you.
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID.
Can you do any speed improvements?
There are few plugins which help you improve that. Here is instruction http://themes.themegoods2.com/photography/doc/how-to-speed-up-your-site/
Aloha I have the theme installed but the slider doenst work on IE 11. Any ideas?
I cannot change the Athena default logo in header. Both “custom logo” and “custom favicon” do not work. Any insight?
When you finish upload your logo image. Please make sure you click “File URL” and “Insert to Post” buttons
Solved. Thanx a lot…
The slider title shows funny characters instead of the utf8 ones I write (for instance á or ú).
I have checked with notepad++ and it seems to me that the slider title is converting my utf-8 to ansi…
Could it be the case?
I can’t get rid of the orange. I want to change out that color and Ive done all the settings.
Have you experienced any issues with WP 4.5? Our text and visual editor area totally blank now and we can’t edit pages. We tried to deactivate all plugins and found the theme was the issue.
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