Web Themes & Templates

Reviews for Athlete - Fluid Responsive Magento Theme

102 Reviews

Advertised as Magento 2 theme and not working.

olegnax

Author response

It is not advertised as Magento 2 theme. There is no not a single mention of the Magento 2. Compatibility is clearly specified in theme description and theme specifications column on the right side.

for Documentation Quality

I followed several times the documentation, Step by Step and I needed to write Support Several Times. In general, the team answered really quickly, but the difference between support and extra customization (Extra charge) is not very well defined.

The theme is amazing, I just suggest to improve the quality of the documentation.

Cheers!

for Customer Support

Poor support! Since July 2018 this guys dont answer anything in the forum. They dont post anything on social media and now the forum its down.

dude fucked me over wont respond or give money back

olegnax

Author response

Hi Jakepreston251,

I'm afraid I don't understand who f*** you and what are you talking about at all...

for Other

The theme is not updated for Magento 2, support keep saying that there is no plan of updating. The team behind it seems like they are neglecting it and focusing on other themes. If you want to upgrade your Magento, this theme is not for you. Too bad for a beautifully designed theme.

for Customer Support

I have been trying to contact them for 2 weeks. I cannot login on there support page because their Captcha plugin is expired.

- Tried reaching theme through there facebook page
- Opened topic on Pre-sale questions
- Send a message through Themforest
- Contacting Themeforest support

No response of the support team of this theme. I'm very disappointed. Can't understand how I'm the first having this issue seeing how many reviews it has which are positive.

for Code Quality

open the website very slow and have many issue.

olegnax

Author response

Hi ltsh0801, I don't see any issues with our theme and pingdom shows 3.54 seconds load time from Sweden for our preview. If you need any assistance please, register and post your issues on our help forum.

for Design Quality

Great Design, Great Documentation, Great Support.
Everything is 5 star with Athlete.

for Design Quality

Best design work I've seen for a Magento theme. Unbelievable attention to detail and it shows, great item and great quality.

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