165 comments found.
Hi, Can i upgrade to Wordpress 6.4.1??
We will announce this via our Twitter page once this officially confirmed.
Where can I find the purchase code for this theme?
You can find it here: http://support.goodlayers.com/purchasecode.png
*Sorry please use this link instead: https://support.goodlayers.com/purchasecode.png
I can’t find the Demo 7’s slider content and I can’t submit a ticket because 6 months of support finished.
Sorry for the issue. Just uploaded the new file version which should be available in few minutes.
Cheers! 
Thanks for the quick fix! I also have a problem with the header. I tried importing 2 more times but no luck. What do you suggest?
Screenshot: https://imgur.com/a/jVwAWc5
Could you provide the page URL where we can see this issue? Thanks.
Feel free to open a private ticket if you want to avoid posting the site URL publically: https://goodlayers.ticksy.com/
Good morning.
I bought the template, but there have been quite a few updates to your template and the update for revolution slider hasn’t arrived for a long time, when do you plan to attach it to have everything updated, which was the purpose for which I bought the template and as it happens with other templates I have bought?
I have found the download zip. Sorry.
Ah, alright. Glad you figured it out.
I have just installed the theme and imported the demo rest is fine but it did’nt import the slider
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello I have just purchased the theme can u please tell if i can add services subscription system to this theme so that user can purchase my services online and have there own dashboard as well. thannks
We don’t have that built in system in our theme. You may have to use the third party plugin for this.
But if you’re talking about the Ecommerce, you may consider Woocommerce in this case.
Cheers!
Hi! My support has expired but I have a simple question and I hope you can reply. We have started using the overlay menu and we have an item with submenus. When I click on the arrow the submenu items are displayed, but if I click the arrow again, they do not hide. The only way to close them is to close the whole overlay menu. Is this a bug or is it meant to be this way? Thanks
Hello,
The arrow is part of the parent menu. Once you open the submenu, the arrow acts as a link to the parent menu. This is working as expected.
Hi. Quick question. If i understand well, not all the photo are included with the theme. The image with a license are listed in “images-used.txt”. The other are free to use. Im correct ?
Yes, that correct but to make sure, you can provide me the screenshots of images that you want to use as well so I can confirm with you again.. in case we miss any.
Cheers!
The button link in the header doesn’t work
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Ok my support apparently ended – but here is a little insight.
I had similar issue few years ago and submitted a ticket. I went back to it and here is a message from support. (Please make this update on your end to the code base in the future release.)
Hello,
Please replace your /header/header-style-bar.php and /header-style-bar2.php files (in the theme folder) with the ones from here to fix this.
Thanks.
ATTACHED FILES: header-style-bar2.zip header-style-bar.zip
Hi,
I just answered your email. Can you check please?
Thanks!
Hello, When i’m try to import demo 4, i have this message : “Warning: Undefined variable $extra_class in C:\xampp\htdocs\wordpress\wp-content\plugins\goodlayers-core-portfolio\portfolio-style.php on line 697” Can you help me pls ?
My theme support has lapsed and the goodlayer core plugin won’t update. Do I need to renew support to get required theme plugin updates?
Updating Plugin: Goodlayers Core Downloading update from goodlayers.com…
Unpacking the update…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi,
Can you make sure that your server configuration is following this requirement : https://goodlayers.ticksy.com/article/10367/ ?
After adjusting the value and still doesn’t work, please us send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hello, I have installed the theme. But there are some invalid pages coming which i have not created. Can you please let me know from where they are coming and how can i delete them. Like: http://vedantalegal.in/price-online-viagra-pills-uk/, http://vedantalegal.in/women-taking-viagra-effects/
Hello,
These pages/posts are not added by the theme, they seem to be added by malware/infection on your server. You can remove them by restoring a previous backup or deleting them manually from the wp dashboard > posts page.
You should also contact your hosting provider so they can check for any malware on your server and remove it.
An error occurred. Please refresh the page and try again. While using Good Layers wordpress Builder
https://prnt.sc/7F8IvUg22YrDEven unable to edit any page
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
The images related to this theme are not being included in the sitemap. What could be the issue?
Hello,
There’s no such block in the theme. Could you provide more information and a page URL where we can see the issue?
I have already used many inages on front page… but it show only 1 , which is just feature image. https://justpathways.ca/page-sitemap.xml ... Same as other pages also.
It looks like the plugin doesn’t recognize the images added in the page-builder.
This won’t be a problem if you use an online sitemap generator, for example: https://www.mysitemapgenerator.com/start/free.str.image?start_url=https://justpathways.ca
After purchase, can I import Demo Site without activating the template on the test server (localhost)? Doesn’t want to use up license for test version.
You’re required to register to the local host in oder to import demo content. However, you can move the license to live site later.
good day, love to get this theme. can you please clear my questions
1. are there options to choose different headers styles 2. can i change the layout of a selected demo by deleting and dragging in different element or features
Hello,
Thank you for your interest
1. Yes, there are multiple header style available, here’s a video showing all the options: https://we.tl/t-ei5bmgqNGK
2. Yes, that’s possible.
Hi,
I want to load a different header on the home page, I see that there is an option in the Page Options to Select Custom Header, but in the drop down list I see only default ?
Thank You
Hello,
You need to create a custom header in the wp-admin > Header page, this header will now appear in the drop down list.
Hi,
Custom short code inside editor not loading, see the example below: [quform id=”1” name=”form”]
On the frontend is loading [quform id=”1” name=”form”]
Thank You
Hello,
Does this shortcode work in the default WordPress editor?
What element are you using to show this form? It should work in the Text Box element. If not, please open a private ticket with the page URL and WordPress username-password so we can take a look: https://goodlayers.ticksy.com/
Thanks.
Issue fixed by using Text Box, I was trying use code element instead
Hi, I was attempting to update Revolution Slider but I kept getting an error “update package not available”. So I thought maybe I needed to refresh my purchase code. Now the license is revoked. I tried multiple times to register an account on your website to renew the license, but the verification emails never came through. I have also tried submitting a ticket on your website but it says my suport has expired. So how do I resolve this now?
Hello,
We’ve replied to your email about this, feel free to contact us there if you still have issues.
Thanks.
Presales question.
It’s important to be able to easily find an attorney based on a practice area. I can see that the individual attorney page has Practice Areas section, which I’m assuming can be linked to a category. But on the About Team page there is no filter to display attorneys for particular practice areas, or other filters such as seniority or sector.
Is it possible to add a sidebar filter to the About Team page?
Other than this one question, the rest of the theme looks great!
Hello,
Thank you for your interest
You can filter attorneys by categories, but this filter will be displayed above them, not in the sidebar.
