This author's response time can be up to 2 business days.
I would like to change the folder “services” by “servicios” because SEO. How can I do tha?
Please use the support site for all of your queries:
Is this theme compatible with the plugin Polylang? Thanks!
I don’t know why but my website is not responsive: http://barnabogado.com/
How can I to solve it?
Glad to know that bro. Please visit our support site whenever you need help.
I cant get the default demo contents. I am having issues configuring the theme. Do I use a particular page as front page and build ground up? Please reply. Thanks
Please use the support site for your queries: http://pixelartsupport.ticksy.com/
when I tried the importing default contents, the images that make up the site do not load. dont purchase this theme if you have an urgent job. waste of money. I am using something else for my project.
Images are not including with the theme. Please read the description before posting anything like that.
Also tickets needs at least 24Hrs to get a reply and you should wait for that at least.
24 hours is a long time sir. Sorry about my post, I shouldnt say that about ur business, unfortunately, it is the truth. we are using something else for the project.
Hi! Is this theme translated to Russian?
This theme is translatable to any language. But not translated.
Okay, so if I want to create a site in Russian then I suppose all the buttons will be in English. Which other elements are subject to translation in this case?
This theme is supported WPML wordpress plugin for site translation. You can buy it here http://wpml.org/
How to delete text after title in shortcode? For example shortcode attorneys show first picture, than title of attorney and than that text with <more>.. So, how to delete that text if I want to stay just picture and title.
Where is Pixar.. anyone heard from them lately other than 19 days ago?
What’s the matter?
Hello, I updated all my plugins and Wordpress to latest version… Now I get this error at top of my website…
/** Outputs the WordPress header. */ require_once(ABSPATH . ‘wp-head.php’);
See it live here: http://tinyurl.com/qep2l9l
How can I fix it??
Hi Please submit a support ticket at http://pixelartsupport.ticksy.com/ with your login credentials.
I have submitted a ticket! Thank you
I have a ticket #395705 waiting in your support cue that has not been answered yet. Any help on this would be great.
Sorry for delay your ticket is replied.
Seems your demo is down
Demo is back now.
Is this theme supported any more?
Yes, All of our themes are supported via our dedicated support site. http://pixelartsupport.ticksy.com/
Could you please check your site and tell me why the button on the widget for search doesn’t work. The field is visible but the button is not properly visible.
Which button you are talking about? Search widget is working fine on our demo site. If you are facing any issue on your site than contact our support staff at http://support.pixarwpthemes.com
Also there doesn’t seem to be an option to change the green underline and green custom bullet points on your options. I’d rather get my money back on this theme to be honest.
You can change the bullets and other elements via css adding within a child theme. A child theme is included with the package to start.
For refund related queries please talk to envato support directly. Or need any assistance regarding the theme contact our support staff http://support.pixarwpthemes.com
I didn’t expect to have to customise the site using css code for something that should be pretty standard especially as your description suggest ‘custom colour scheme’.
Please contact our support staff they will assist you in detail about that. http://support.pixarwpthemes.com
None of the images in your slider on your demo are loading for me.
I am having major issues with this template, I am basically having to rebuild each page from scratch because the code is terrible, I would NOT recommend this template! I started by contacting support with my first problem and their answer was wrong and dismissive, now I have so many issues and my project is time critical it is just not worth contacting them and explaining every problem. This is the worst template I have ever used from theme forest. Avoid at all costs! You’d be better building your own from scratch!
pixarwpthemes, if you want me to list all the problems here let me know, I am having so many issues.
It appears they direct you to their own personal support so you can’t track and responses here, you also can’t track any support on their forums because nothing is searchable, so all responses are hidden from everyone else.
Hi, Can you tell me where you contacted us for support? Please tell me.
What is your ticket ID please? As we did not receive any ticket for this theme from you.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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