116 comments found.
Do cancelled orders automatically open back up to reserve for someone else?
If not, is there a way to change that type of setting?
Hello. If the order is canceled you can order again . Thanks.
But does the order dates automatically open back up to reserve for someone else?
What do you mean, automatically?Please formulate your question more clearly . Thanks.
When a customer cancels an order, is it possible to have the dates they reserved become available again without having to do anything on the back end of the website?
If an order is canceled the dates are available again . Thanks.
Is there an option to have a failed order (credit card declined) set to cancelled instead of remaining as an active order?
Please check woocomerce documentation . Thanks.
Pre-sales question. Can we also display your booking calendar to the customer in such a way that there is only a calendar showing when the booking was made ? So that the customer cannot book but can make a request for available dates separately via the contact form ?
Hello. While it is technically feasible, it may not be the most optimal solution as you would need to manually block those dates. Instead, consider utilizing the option of booking without payment, which allows for easier management and control. Thanks.
Yes, we plan to manually add reservations ourselves if the customer has requested it. Is this possible with your calendar ? For example, here is a solution: https://rendikas.eu/kalender/
We have the ability to block dates manually . Thanks
Have you added a feature yet to allow setting minimum days per catalog item/van?
Hello. This task is just now in the process of implementation. Thanks
Hello,
I am trying to contact support via your support forum but it is showing error and not verifying purchase code. I am looking for an option to lock dates in calendar based upon external iCal. How do I do that? is there any API or hook that supports that?
Hello. Try add code now . Thanks
I did asked a question but there is no way I can see my question anywhere in your forum
Your account Thanks
Hello, I get infinite loading when I try to book on this website https://fmmotorhomes.com Any help? Please? Thank you!
Hi
Please create topic on support forum and our support team help you https://support.templines.com/
Thanks
Do you offer custom development to modify the way the calendar feature works? we’d like some products to not be affected by the minimum day requirement.
Hello.
Please send request on email info@templines.com Thanks
Email sent, thanks
Hi, We have noticed a bug in theme that is auto adding and publishing a booking based product every week. Can you please fix this out?
Thank you so Much!
Hello. Our templates do not have any automatic addition features. So, if you are facing an issue, it might not be because of the template. Get in touch with your system administrator for further assistance. Thanks
Hello, thanks for your prompt reply.
I am the website admin and apparently I did not find any error at our end, can you please check from your end as well?
This is how the product is auto publishing: https://drive.google.com/file/d/14_l6Ub79P6RXyW0ffkMD5wL_FPCAhMnv/view?usp=sharing
Please create topic on support forum and our support team help you https://support.templines.com/
Thanks
Hi,
I have 2 Purchase codes, I remember 1 site there i use it, but not 2nd. Would like to install demo content to new site, how can use code or check where i used it?
Thx!
Hello. You can find the sites in your support forum tickets . Thanks
Hi. Support period is over, can you tell me how to deregister and re-register it? Have forgot the site there 2nd licence is registred, probably some sub-domain
In case you have forgotten to deactivate your key, it is essential that send a request on info@templines.com . The message should contain the your purcased key and upon verification, we will deactivate it for future use. Thanks
ok will send
Hi! I purchased this template and want to activate it from WP backend on a development version with a temporary dev URL. Please let me know if I will be able to use this template with the same license key once it’s deployed with the production URL on live server if I activate the license key on a dev testing URL before?
Hello. To use the license in a different place, it is necessary to deactivate it from the current location and activate it in the new one. Thanks.
I’m interested on purchasing the theme but I have a question: is it possible to create a listing website where users can create accounts and post their camping car for renting?
Hello. No but we have another solution for you , please contact us by email info@templines.com Thanks
Hi, I have forgot how to change the text info line below cars? I mean this “Haagissuvilarent.ee Pakutavad sõidukid Opel Astra 1.6 Opel Astra 1.6” url: https://www.laverterent.ee/catalog/opel-astra-1-6/ pw: 12345
Want to change “Haagissuvilaterent.ee”.
Can you help?
Hi, sadly support is ended, don´t want to buy only for it, can you send info about this setting here?
Hi,
After updates, booking don´t work. Can you check? url: https://laverterent.ee/ pw: 12345
Support, I cannot install this theme since I purchase this in 2021, I’ve been send an email and receiving auto response to join the forum, I did and added my license which says license expired.
I downloaded the latest version and added license it keep saying “too many request” so i’m stuck. Over one year I cannot install this and all efforts to reach you is saying buy more license, how can I buy more license when I cannot even get value for what I paid for?
This is more fraustrating than anything.
Hello. After purchase you have 6 months to get help, if your support ended you can extend it at any time. Thanks
So that means the license is invalid to install because I can do installation by myself I dont need your help, but the license said invalid when I tried to register it to do One-Click-Import?
I checked your code again to make sure there is no problem on our side . It work correct . Thanks
But when I inserted it on the latest version to register it in other to import one-click-import, it returned “too many request” and I cannot continue to do the demo import, so I’m stuck. I would be better if you have a link to an offline import that we can upload as xml just like most developer does.
Im not doing this for myself, Im doing this for my client whos waiting to see his website completed, but how can I complete it when I cannot download the demo-import?
Sorry, but I already gave you all the answers above. Thanks
Yellow Pencil is no longer working, I see they have an update, can you add to your next update?
The version you have in your latest update is 7.31, Yellow Pencil is up to 7.5.7
Hello. Updated. Thanks
Thanks so much, any idea or best way to get reporting of the booking system, my client would like to see bookings per locations as he divides the proceeds with his partner who owns the other location.
Please use support forum and our support team try help you https://support.templines.com/
Thanks
I have just asked in the support forum.
It would be great if you could introduce a reporting function. I would love to be able to see the total sales per vehicle, as it’s not a part of Woocommerce reporting it makes it hard to do manually.
Hi there can we add dokan or any sort of vendor system ?
Hello. We already have a solution of vendor system that we use for our customers, please email us info@templines.com Thanks
I have a page that shows all my vehicles – https://drivetoride.com.au/our-fleet/, I was wondering if its also possible to have additional pages that show just categories with a short code for example. We will be adding 3 categories and I would like to add each category image on the homepage and when you click on it, you go to a page just showing that category
I shouldn’t have to renew the licence to get a yes or no answer.
Any help would be appreciated. My client really wants to be able to have that option.
To answer your question more accurately you need to visit the support forum . Unfortunately I can’t guarantee you anything in advance, but I don’t see any problem in your question to do it with the standard ways of the template. Thanks
The new update does not have an updated version of Yellow Pencil?
Hello. No, for update Yellow Pencil delete and install this plugin again . Thanks
Does this delete all the current adjustments I have made?
No. Thanks
Does the new update have the latest version of Yellow Pencil?
Does users can add own RV for rent in page?
Hello. We provide a basic starter template for vehicle businnes and try to add new improvements in the future. Unfortunately we can’t cover 100% of individual requirements, but we do provide a paid service for our customers. We already have a few examples of auto marketplaces that we have developed for our customers individually using this template. If you are interested in an evaluation then send a request by e-mail:info@templins.com Thanks
