pi-themes does not currently provide support for this item.

500 comments found.

Greetings, and congratulations on a great theme!

My question is regarding the mobile menu navigation. When you view the website on mobile any submenu items you touch will expand to show any additional items under that submenu… but if the 1st level submenu item has a link… you can only touch it to expand other menu items… not to actually follow the link.

For example, if on your live preview you navigate (using a mobile device) to Features > Headers and try to touch “Headers” it will expand to show Headers Light, Headers Dark, Headers Base”. However, you are not able to simply touch “Headers” and go to the linked page. Do you have a fix for this?

Let me know if this does not make sense.


66fcu Purchased

Hello! We’ve absolutely loved this theme! Beautiful work!

Just within the last month or so, the pi slider has become unclickable ( are not responding around slide images) on apple or android mobile devices.

We updated the JS files for the slider to the July 15 update you release and still had no luck and even tested the sliders on your sample page, which also seem to unresponsive to a click.

Not sure if there is an update coming, but would love to hear back from you on this.

Thank you!

Hi, sorry, working hard on new item, can’t find time to respond.

We advice you to use this one carousel instead our slider, http://themeforest.net/author_dashboard, we are going to use it in our new theme either does everyone.

Originally we wanted to own all components we had in our themes, but that is nightmare for support, so we decided to change our mind about that.


66fcu Purchased

Could you tell me what the name of the carousel is? This link took me to a 404 page.

Hi, sorry for the late reply. http://owlgraphic.com/owlcarousel/


after the last time you have helped I have to bother you again. I just found out a bug :grin:

Links and buttons don’t work correctly in Androids and iPhones in the smartphone breakpoints beeing placed in the pi-slider – for example: http://pi-themes.com/slider.html – here also the link does not click: http://www.jungledaily.de/Daten/AG/web/

Any help is deeply appreciated. Many thanks and best regards

ps. just seeing, that this problem exactly refers to the comment before.

Hi, sorry for the late reply. We stoped providing support.

We didn’t notice any problems with slider links on our HTC Sensation, android 4.0.3. It might you need to click twice, mobile devices think about first click as a mouse over action.

If you have problems not with pi-slider itself but with revolution slider (main gallery), you need to write to that plugin support, you have got license automatically after you bought our theme. http://codecanyon.net/item/slider-revolution-responsive-jquery-plugin/2580848?s_phrase=&s_rank=4

Thank You for the purchase!

Hi Nice theme but i cant get the twitter feed to work on my dev site… http://td-studio.co.uk/pp_site/ any pointers? I have updated the config in api and the js file with the user name and empty the div as suggested but nothing, not even loading??

Hi, sorry for the late reply. We stoped providing support. Most of all your twitter feed didn’t work because you have your website in a folder and you have to make update in http://td-studio.co.uk/pp_site/scripts/pi.init.tweetie.js Change this:
To be:

Thank You for the purchase!

Could you tell me how to stop the revolution slider pausing on click anywhere on the image please thanks

Hi, sorry for the late reply. We stoped providing support.

If you have problems not with revolution slider (main gallery), you need to write to that plugin support, you have got license automatically after you bought our theme. http://codecanyon.net/item/slider-revolution-responsive-jquery-plugin/2580848?s_phrase=&s_rank=4 Revolution slider docs can be founded here http://revolution.themepunch.com/documentation/#slider_main_settings

By the way. Revolution slider has no such option as pause on click. Stop on hover should work well for you. To add this option you need: Edit scripts/pi.init.revolutionSlider.js

Add line after:
To be:

Thank You for the purchase!

Hi, awesome theme! I’m trying to figure out the colorbox group function. I’ve gone to the colorbox website and added the script as per below (yes, at the bottom of the html); <script> $(document).ready(function() { $(”.groupBookcase”).colorbox({rel:’groupBookcase’}); }); </script>

I then try to declare the picture(s) – missing < are just to stop the formatting;

a href=”Gallery/Picture1.jpg” class=”pi-colorbox groupBookcase”>

But the group doesn’t seem to work.

Any suggestions/ideas on what I’m doing wrong?

Hi, sorry for the late reply. We stoped providing support. Please check this page. http://pi-themes.com/docs-colorbox.html

You simply need to add data-colorbox-group=”groupName” attribute to the link.

<a href="../img_external/gallery/sensuality-at-the-sea.jpg" class="pi-colorbox" data-colorbox-group="group1"></a>

Place peace of code into PRE tag <pre></pre> next time, to post some code blocks here.

Thank You for the purchase!

Why has support stopped for the theme? I purchased the theme based on the promised support, but there has been no help given for ages…

This is sad indeed.

You will be very successfull if you start your own comany, for sure. With your life term support for all your products.


skippy7 Purchased

We already run such a software company – and have done for about 16 years… it is very successful.

Then you understand what you are talking about, we will take to notice. We were doing this for 1 year only in selling something. Will learn how to handle that in future.

Hi guys. I know a while back you were working on a WordPress version of the Aura theme. And I think for a time the WP version was even for sale here. But now it’s gone. Do you have any plans to release it for WP? I have a project coming up soon that we’re moving a site built with the HTML version to a WP version. It would be invaluable to me. Thanks for letting me know. Dave

Hi, WP version is not selling anymore, we recommend you to choose another theme. Thank You for your interest.

Does this theme Template support rtl?

Hi, we didn’t test RTL support for our theme, recomend you to choose another one.

no support no buy

Hi, this is your right.


skippy7 Purchased

This theme has had zero support for some time – and the support that was provided was second-rate at best.

I would avoid any purchases from this operation now and in the future.

We hope you remember that we were helping to you in the past. And we believe it was not about 20 days. If you are curious you can search throw the comments.


skippy7 Purchased

That was when you provided support – now you just ignore your customers. I hope others thinking of purchasing anything from you in the future take into account your extremely limited, very short and poor customer support.

There is such a description of our product in the right sidebar “pi-themes does not support this item”

Now you should pay for support. If you don’t know envato introduced some small fees for that, want just to save you from other “authors who don’t support their items”

We didn’t take any money from you and others customers and tried to provide good support. Wish you good luck with others. Sorry that we didn’t fit your idea of a good author.

Hello, GLWS

If you like Joomla version please let me know via my profile


Sorry, we have joomla version already. Thanks!

Please help. Sub Menu on landscape tablet can not open link, portrait works fine as mobile menu appears. Only Parent menu with no sub menu open in tablet landscape. I have

Main menu: <!- Menu ->
    Mobile Menu: <button class=”btn pi-btn pi-mobile-menu-toggler” data-target=”#pi-main-mobile-menu”> </button>

    I have also tried commenting this out: in pi.global.js

    //function init() {

//remove targetting from regular menu in tablet wide mode.
    //$('.' + settings.classMenuItemHasSubmenu).each(function(){
    //    $(this).find(' > a').on('click', function(e){
    //        if(window.piCurrentBound !== 'lg'){
    //        }
    //    });
//    });

Thanks in advance

I forgot to add this: Submenu works fine on ipad 9.2 but not 5.1.1 – thanks

Hi there!

I am trying to transfer/duplicate the contact form to another page to use as an application form.

However, when I copy all of the HTML from the contact form section and paste it to another page (application page), the send/submit button does not seem to work. It still works on the contact page, but not on the new application page.

It directs to a blank .php page instead of saying the e-mail was sent successfully.

Help? :)

Hello! I haven’t that much content on my page but I need a sticky footer on larger screens (at the bottom). Currently the footer sticks based on that content in the center of the page. “Bootstrap Sticky Footer” doesn’t work! Is there any solution? Please help!

Hi, Pi! Just wonder how to implement ‘BS single button dropdowns’. Your theme does not have example on buttons.html page. Looks like bootstrap.min.js is trimed down and there is nothing for this component. Please advise me asap. Thx

Hi, yep. This component was excluded out of out theme. We consider such things as least used so we move it out. You can try to took component css from bootstrap and paste it to our bootstrap css.

Hi, i need to buy the wordpress theme version, but item is no longer available, what can i do?, the reason is tha we have a portal using html template and now we need to make it a wordpress theme, hope for your answer, please help me!


Morket Purchased

Hi, I bought the template and i have a question. The video that appears in this link I can use on my website? thanks and Beautiful work with template


nmpp Purchased

Hi dear, i bought this template a few days ago, all its ok but one thing i cant do run. In the title (principal banner) y put text on the fills but when y publish my web, on mobile displays (iphone 6) the text miss or dont enter in the display. Can you help me? The web is www.selistar.com/residencial Thank you

i edit these files, but the checkbox still does not work, because? – pi.global.js – pi.global.min.js – pi.init.submitFormContact.js – pi.init.submitFormContact.min.js – careers.php – formContact.php