Web Themes & Templates

Discussion on Aurum - Minimalist Shopping Theme

Laborator

Laborator supports this item

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3383 comments found.

khouya

khouya Purchased

Hi! In March 2019 I reported a compatibility problem between the plugin “Woocommerce Additionnal Variation Images” and Aurum (PRIVATE TICKET #1935232). I had specially renewed my support for this.

The conclusion from the support was : “I see that the problems related to this plugin should be addressed. So we are going to test this plugin and make it compatible with our theme.” (Arlind).

I sent the plugin but then I had no news anymore… Our webmaster fixes some things but, because of the non-compatibility of the plugin, some pb came back.

Is there a way you make the plugin compatible with your theme?

Thanks!

Hi khouya,

Can you please contact us on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because we only provide support on dedicated support center. Also emails response time can be up to 7 business days.

Kind regards,
—Ylli

khouya

khouya Purchased

Hi! I use the link 11 days ago but I didn’t have any answer.

Hello there,

The badges don’t show on my site.

Please, check https://prnt.sc/qzclpl and https://prnt.sc/qzclvu

Have not any more support.

Can you help me about that?

Hi there,

I have added this CSS to Custom CSS:


.woocommerce .product .onsale {
    background: #626264 !important;
}

It was not an issue but the color was changed from the skin and it affected the sale button too.

Kind Regards,
Art from Laborator

Hi! I contact you on email one month ago but I didn’t have any news. Please do not ask me to renew my support. I renewed it specially for this problem a year ago… and still waiting for a solution. I can’t renew my support indefinitely for the same problem… Thanks!

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