3535 comments found.
Hello, I saw a website that uses your theme. Is it possible to edit the Paypal informations in the cart? Remove the text “what is Paypal” ? And is it possible to display “debit card” before “paypal” payment?
Hi adventuresoflaura,
Sure, that is possible, if you purchase the theme just open a ticket and we will assist you to do that change 
Kind regards,
Ylli P.
WordPress 6.2.x and WooCommerce 7.5.x support
I know is says that but is it actually? I don’t see that in the changelog
Wordpress 6.2 isn’t reflected in the changelog I mean
Hi,
Aurum fully supports the latest version of WordPress and WooCommerce. We will release a new update next week that will have some fixes and will also reflect that in the changelog
Have a great weekend!
Kind regards,
Ylli P.
Hello Ylli and the Laborator team,
Just a word from an early adopter of this wonderful theme, who purchased it soon after you launched it: Bravo, it still looks as good today as it did then, and your maintenance and support are to be highly commended. You made a timeless theme, many thanks!
Hi PAR11,
Oww, you put a big smile on our faces and we are really happy that we have clients like this.
All the best from our team <3
Kind regards,
Ylli P.
Hi there,
I had a quick question about the testimonials short code.
I can get them to appear, but haven’t been able to get the display pictures / images of the person leaving the testimonial to work. Can you share any insight here on how to get that working?
Thanks in advance,
alex
Hi Alex,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli P.
Why is all the Category Description Text linked, when my text contains no links at all!!!!!
It is just plain text!
https://toscatravelgoods.com.au/product-category/backpacks/Hi morro10,
We cannot replicate the same issue in our theme, so please make sure you have not any formatting issue in the textarea of the cateogry description.
P.S. We don’t handle support from the email or theme comments section, so if you need theme support please write a ticket on our external support system and the support team will assist:
https://laborator.ticksy.com/Kind Regards,
Art from Laborator
its purely text – no coding, just text – itt should just work properly IMO.
How can I add a login / register link to the main menu? Can I add it as an icon as the cart button?
Hi filipposx,
You can do that easily (see video).
P.S: Comment section of the theme is used only for pre-sale questions. If you need our support in the future please write a ticket on our dedicated support center and our team will assist you.
Kind regards,
Ylli P.
Hi, since the last update my layer slider no longer closes directly below the navigation. What is the reason for this? I have checked and tested all the fields I know of. But unfortunately nothing found…
Where can I adjust this again?
Possibly a class called: wpb-content-wrapper ls-overflow-visible at fault?
https://capture.dropbox.com/s90dqg3kwGQ50c5UThanks
Hi markusspiske,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
Aurum has a conflict with the Stripe for WC Plugin.
It creates a CORS error when attempting to update.
I’ve e-mailed you twice regarding this, but haven’t heard anything back…
Hey there,
Hope you had a good weekend, we have seen the email but as I can see it was received on weekend which are not work days for our team. We will check whether the problem is with the theme or the plugins, and someone will get back to you during this week.
Kind Regards,
Art from Laborator
Thanks Art!
I just responded to you.
Hello, after the latest uptate, the menu doesn’t appear anymore in responsive mode (i mean the little icon that allows us to trigger it). How can we fix this ? Thanks you
HiJeremb5,
Comments section is used only for pre-sale questions. If you are verified client and have a active support please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
is it safe to update WooCommerce to 7.0 or should we wait on a theme update from you?
Hi koleon,
Aurum fully support WooCommerce 7.0 as we stated in the Aurum details area, so you can safely update
Kind regards,
Ylli P.
hello, I am trying to install the Aurum demo on my website, but it is not possible, the images do not appear, there are duplicate pages.
I’ll keep an eye on it, thanks !
Hi Alerts23,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
reCAPTCHA > how do you enable this on the AURUM theme Contact Page?
There’s nothing in the tutorials, help center
Hi there,
The default Aurum contact form does not support any reCaptcha integration. We recommend you install a forms plugin such as Contact Form 7 that supports reCaptcha integration.
Kind Regards,
Art from Laborator
Hi, where I can deacitvate the Google Fonts via your recommende code snippet
add_filter( ‘aurum_primary_font_include’, ‘__return_false’ ); add_filter( ‘aurum_heading_font_include’, ‘__return_false’ );
At the functions.php it doesn’t work? In which file must it be defined?
Thanks
Hi markusspiske,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
Just now I upgrade to 6 month renew support. But your ticksy system shows still that my support is expired…
Hi markusspiske,
Please try again, Ticksy system should work for you. Thanks!
Best regards,
Ylli
Hi there,
My theme display two product sortings ( https://optikaas.com/product-category/accessories/contact-lenses ) can u halp me what i did wrong
Kind regards, Gent
Hi assimeks,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
Hi vivipapaliaga,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
Hi vivipapaliaga,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
How come the theme automatically puts the “blog-post-meta.php” into the H1 Tags of the blogs? This isn’t good for SEO… Can this be updated for future updates?
Hi estatediamondjewelry,
Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution.
P.S. Could you please post with the account you purchased the theme, this way we can verify that you’re a customer as we do not offer support to users who doesn’t have “Purchased” badge.
Kind Regards,
Art from Laborator
Hello, great job on the theme. I have a question before purchasing. Is your theme compatible with WCAG 2.0 guidelines? Unfortunately your live preview does not offer a unique url for each demo so it is impossible for me to check. Thank you in advance.
Hi geo_kal1919,
You can enter from this link: https://themes.laborator.co/aurum/
As for WCAG, we try to implement the necessary standards, but if we miss some areas please let us know.
Thanks!
Kind regards,
Ylli
Hello, how can I enlarge the pictures in the wish list? Also in the mobile version.
Hi sre,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
My support has expired. I don’t want to pay $41.13 for 6 months to get a question or two answered. Unfortunately I’m not that happy anymore.
Hi sre,
Envato Market items are a one-time purchase with lifetime updates and 6 months of support at no extra cost. Then, if you need support in the future you can extend it for extra 6 months as you can read in this article: Extending and Renewing Envato Item Support.
Thanks for your understanding.
Kind regards,
Ylli
Hello, is it correct that the wish list is stored locally in the user’s browser cache?
Hi sre,
Comments section is used only for pre-sale questions. Please write a ticket on our dedicated support center and the support team will assist you.
Take me to item support ➝
Kind regards,
Ylli
My support has expired. I don’t want to pay $41.13 for 6 months to get a question or two answered. Unfortunately I’m not that happy anymore.
Hi sre,
I just replied to your other comment.
Thanks!
Best regards,
Ylli
