Reviews for AutoMobile | Responsive Car Dealer WordPress Theme

Reviews for AutoMobile | Responsive Car Dealer WordPress Theme

3.42 (19 ratings) 3.42 stars
Cart 225 sales

19 Reviews

for Other

Best service ever !!!, Highly recommend for Chimpstudio team Specially Sarah in the WhatsApp. text me every time and update me about all the things, in that case it's really easy to me arrange all the things accurately. Thank you Sarah and Chimpstudio Team.

for Customer Support

Awesome plugin and even more awesome support!

for Bugs

le module utilisateur ne fonctionne pas l'utilisateur est bien créé dans wordpress mais le login et mot de passe fonctionne pas

Author response

Hi @ ACGL , Sorry for issue you are having but the Good way to write the issue is to contact Theme support but not by placing 1 star and writing a bad review. Can you please share your Wordpress admin and FTP to resolve all of your issues on this email : cs.themes@chimpstudio.co.uk

Hope you will remove your bad rating immediately now.

Waiting for your urgent response

Regards,

for Bugs

Not a good one.Waste of my money.

Author response

Hi@ aadhilaci , Could you be more specific about the issue you have ran into? I found that you didn't created any ticket so far, this review is the only message you sent us so far which is truly not fair. It would be great, if you can allow us to help you, and turn your review and experience into a good one.

Looking forward to see you on Chimp Support Portal!

Regards,

for Customer Support

Customer service has now been good to work with. Theme is working out, have 1 more bug to work on. Thanks

Hi Guys, I bought this theme and I do not recommend to anyone!

this theme is full of bug, on contact form, on image of gallery, on cross browsing, is not possible to upload the demo because is too big...and other.

moreover the support not reply to tickets, I'm waiting from 1 week that the support solve the bug about the contact forms of the web site that not work...but nothing..

Author response

Hi @ michelemerone , We have worked hard to release a huge update (Automobile: Version 1.3) including new demos as well. Hope you enjoyed it.

AUTOMOBILE NEW FEATURES

We would love to hear your thoughts, Please login to your theme forest account visit "Downloads" section there you will find option to rate theme and write your precious reviews on theme forest.

Rate us

We are one ticket away if you need any help on Chimp Support! Or can reach us via contact form given on profile page !

Huge Thanks in advance!

Regards,
Chimpstudio

for Customizability

Not well documented. Too many problems with different sections of it.

Author response

Hi @ chavezasales , Could you be more specific about the issue you have ran into? I found that you didn't created any ticket, this review is the only message you sent us so far which is truly not fair.

It would be great, if you can allow us to help you, and turn your review and experience into a good one.

Looking forward to see you on Chimp Support Portal urgently!

Regards,

for Bugs

Unfortunately there is a major bug with the editor which randomly causes edits to the page to be lost entirely. What makes this more frustrating is version control is not maintained and resulted in us not being able to recover the last changes.

The theme is a great design but the editor is not good. It would be better if it had Visual Composer or a standard and well maintained editor.

In addition, the theme requires additional modules on the server which are not standard. One being for the LinkedIn functionality. We had to hack the theme to get around this issue.

In the end the client went with another theme for their 2nd website instead of buying another licence.

Author response

Hi @greggunner, Will you please follow your ticket#118272 to get your mentioned issue resolved if any exists, as i have checked you haven't responded ticket since 26/08/2016, change log is updated as per updates. You can get latest version from theme forest. Its absolutely not fair to review theme with out any request on Chimp Support

Looking forward to see you Chimp Support to get your all issues resolved after troubleshoot.

for Customer Support

please read our message we explain experience with this support theme is nice but have bug like any theme and this bug need support to fix but this support dont check what we say and dont try exact what we do to find problem this support just check something else and say there is no problem and tell us that we can not explain but we explain they dont do like we say and then impossible to find bug if support do what we say but they didnt bug is visible in one second so system of support is to make you crazy and give up first time in one year we want money back from themeforest we buy many themes try and see that we can nto use it but we just forget the money in this case for scary bad support who talk with us like we stuipid and cannot explain simple bug we are very very angry and want money back we see many people but neve rso bad support

Author response

Hi @robertnbg, I apologize if you feel this way but what you are posting is not true. Support can't be provided in air with out any screenshot or video that can help and trace your actual issue as your language is just the mixture of unbroken words that should need a special translator to even understand your queries. So, Why don't you share screenshot or any video ???

As your mentioned issue had already been troubleshooted and provided you given results several times that were purely related to your hosting server configurations and wrong meta keys.

Have you seen other Reviews about customer support on Automobile theme. I would never miss the cooperation level they showed in order to get premium support and become a happy customer of ChimpStudio.

for Customizability

I can't even remove specific section from the car page and the support tells me that based on the themeforest policy they have the right to not tell me how to do so !

Author response

Hi @ smartshark, We have worked hard to release a huge update (Automobile: Version 1.3) including new demos as well. Hope you enjoyed it.

AUTOMOBILE NEW FEATURES

We would love to hear your thoughts, Please login to your theme forest account visit "Downloads" section there you will find option to rate theme and write your precious reviews on theme forest.

Rate us

We are one ticket away if you need any help on Chimp Support! Or can reach us via contact form given on profile page !

Huge Thanks in advance!

Regards,
Chimpstudio

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