Discussion on Autrics | Car Services and Auto Mechanic WordPress Theme

Discussion on Autrics | Car Services and Auto Mechanic WordPress Theme

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trippleS supports this item

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93 comments found.

lennone Purchased

When i try to edit the pages in elementor I get this error:

“Seems like your kit was deleted, please create new one or try restore it from bin.”

lennone Purchased

fixed it by :

Navigate to Elementor > Tools > General · You will see an option to Recreate Kit.

themewinter Author Team

Thank you for the information. After installing a brand new site with Elementor, you may experience a Default Kit Missing error. This will also occur if the Default Kit is deleted from your template library. Simply Recreating the Kit will solve the problem as you did. Regards

demo dosent work

Hi,

Please open a support ticket here: https://themewinter.ticksy.com/submit/ with the site URL and temporary admin access details.

Then our support team will check the issues.

Regards

i can open ticket bicouse i dont by it jet and he asks me for the purchise code ?

Hi Bessii,

Sorry for the misunderstanding. We provide support from our support center who purchased our products only. We have checked our demo is okay on the live site. Please provide a screenshot of where the demo is not working.

Regards

Hi, before I buy I want to know if it is possible to make the header a full width header for demo Home 1?

Hi,

Yes, possible. You have to use some custom CSS code for that. If you need, we will provide you the quideline.

Regards

The support dosn’t work. How can edit shop page?

Sorry we are not using any builder on Shop Page. But you can use https://wordpress.org/plugins/shopengine/ plugin.

Can you please open a support ticket here on your new channel : https://themewinter.ticksy.com/submit/

Hi guys, im getting following error from your theme: cURL error 28: Operation timed out after 5001 milliseconds with 0 out of 0 bytes received..

Can you please make sure you updated all plugins to latest version.

Can you please try to troubleshooting the plugins of the site by disabling all of them and slowly re-enable them to see which one causes the error.

Here is guidelines : https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

We have dedicated support center for more help : https://support.themewinter.com/support-center/

Regards.

persx

persx Purchased

We sent you very urgent ticket due to mobile results, waiting for your replay, we need help ASAP.

Sorry we are in Eid Vacation. Support team will reply you soon. Best Regards.

Anyone else having issues with the “autrics Services” carousel in the latest version of Elementor? For me the “Style 1” is not visible to the user.

Theme: Version 2.7.1 / Elementor: Version 3.6.6

Hi AgReally

We have checked the Autrics theme with the latest Elementor version 3.6.6 and we could not the issue you have mentioned.

Can you please open a support ticket here with your site information so that our staff can check your site and fix it if it has any issues? https://support.themewinter.com/support-center/

Regards

I have downloaded the theme via Envato Elements. I am getting the following error on the latest Elementor 3.6.4 update:

PHP Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /wp-content/themes/autrics/components/editor/elementor/widgets/owlslider.php:285

Can you address this issue please, as I have had to rollback Elementor to 3.5.2 to make it work without error, and needless to say this is a security risk. Thank you.

Can you please check you are using Autrics version 2.7.1

I am using V2.4… yet it says the theme is up to date and no updates showing. How would I go about updating without losing any info?

hi – The theme is having issues with the latest PHP version and the latest elementor update. I have downloaded the theme via EE. Look forward to hearing from you soon as the website is inaccessible due to these changes. Thank you in advance!

Some major changes happened on Elementor Builder.

We are serially updating all of our theme. Autrics will be update next week.

Regards.

Hello slcontent,

We have checked the Autrics theme with PHP version 8.0.13 and in Elementor version 3.6.4 and have not fund any issue. Can you please open a support ticket here with your site information so that our staff can check your site and fix it if it has any issues? https://support.themewinter.com/support-center/

Regards

When I look at the preview from my cell phone, the preloader gets stuck so the whole site is just covered in red. (Doesn’t happen on desktop)

Hi jgyrl82,

It’s caching issue we clear the cache now it’s working as expected. You can check it in your mobile private window.

For further assistance please open a support ticket here with site URL & admin access: https://support.themewinter.com/support-center/

Regards

Hi, I was wondering how to change the menu button color for mobile? For some reason it hasn’t changed when the primary color has been changed.

Hi, The primary color is applied to the Default Demo header button and on the Classic Demo button’s hover effect. If you are using the Classic Demo, kindly add the CSS codes from the link below inside Dashboard > Appearance > Customize > Additional Field and change the color code. Here is the link https://d.pr/n/99Gdj8

Regards

Is your theme multi user? or is it for a single company?

Hi,

You will get a single license for the theme but you can install the theme on multi site.

Regards

Hello, Is possible to import custom icons to service icon? For example from external source or custom svg. Can you explain how? Thanks

Yes, you were right. I am now able to see the image. But how can I add my own svg file? I mean, where to place the source path of my svg?

Hello telheiro,

You need to add custom icon library font for generating the custom icon library use the link https://icomoon.io/app/#/select After creating the library you need to enqueue the icon CSS file in your functions.php

Last Step: You need to add the icon class name in this file see the screenshot https://prnt.sc/22rizfo

It’s a customization, Hope you understand. For further assistance please open a support ticket here with site URL & admin access: https://support.themewinter.com/support-center/

Regards.

Thank you so much for the reply. One more question. How can put hyperlink in each service image on the service list page (https://demo.themewinter.com/wp/autrics/services-all/) I already tried but without success. Thanks for the help!

Best regards,

Telheiro

The homepage slider is not editable cant even change the text and images on the sliders, no where its mentioned that we need elementor pro to edit something very basic and the videos mentioned above are for elementor pro and Elementskit plugin are to create new headers and footers not to edit the existing ones.

Hi,

1) Kindly follow the video for changing the text and image for the homepage slider: https://www.loom.com/share/5c715685ac1641f1a725de128ea4c0ad.

2) Elementor pro is not required for our theme. You don’t need to use the Elementor pro version, you will get exactly like our demo by Elementor free version.

And, you can use the Elementskit plugin if you want to make a custom header and footer.

For further assistance, please, open a support ticket here with site URL and temporary admin access: https://support.themewinter.com/support-center/.

Regards

Hello,

I’m trying to put a woocommerce page sidebar on the left side (not the right side as it’s in the theme). The “Shop settings> Shop sidebar position” option does not work.

I couldn’t find any information in the documentation and my ticket support has expired :(

Thanks for the notice. The option is missing somehow. We will update Autrics with this issue On this Sunday.

Best Regards.

Can you answer a support ticket? thank you :)

Please, give us some time. One of our support member will response you shortly.

In general here is our support time you will see to open a support ticket : https://prnt.sc/12vbxrw

Thanks for your patience. Regards.

When the wordpress 5.8 compatible version will be released. We have updated wordpress but there are many incompatibilities with the theme and plugins. Thanks

Next Week, 10 to 11 August. Already updated 5.8 compatibility with new themes.

But sorry to know your issue. Didn’t found any ticket for Autrics. You can mail me here with your site url and temporary admin access here : themewinter@gmail.com as your support period expired.

Regards.

We are waiting for your mail.

Please how can I move the template elements from left to right I am Arabic and I want my website to appear in Arabic from right to left

For RTL settings, go to the Dashboard> Settings> General and select your RTL language. The site will automatically work with RTL. Kindly follow the screenshot: https://prnt.sc/177r6mi.

For further assistance please use our support desk: https://support.themewinter.com/support-center/

Regards

I switched the site’s language to Arabic, but there were errors in the consistency of the text with the images. Please see the screenshot to see the errors that occurred https://prnt.sc/177xf8p

This is pre-sale questions and general query section.

All support requests like this are handled via our support desk.

Please, open a support ticket here with site url and temporary admin access : https://support.themewinter.com/support-center/

Our support team fix and guide you. Regards.

Hi,

I’m using your theme via Envato Elements, and it’s a great theme. Unfortunately I have one major issue at the moment.

All the services and pages have a weird page width. No matter what I select the page layout to be, it will stay very small.

Can you help me out?

Sorry technical support will not provided for Envato Elements Item. Check the rules : https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements

Regards.

Hi, Thinking to purchase this theme, please advise what is the hosting specs the theme require?

Thanks for your interest. Here is installation requirement : http://demo.themewinter.com/wp/docs/autrics/#InstallTheme

Hosting space needs based on visitors and content. You can initially start with 10GB space from siteground.

Regards.

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