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29730 comments found.


How can I remove “flexslider” from my URL adress? I never created Flexslider page, but I can always see fleslider on the second position in my URL.

Thank you for your answer.

Hmmm, thats a little weird. Go to settings > permalinks and select the post name, that should remove it.

If it does not, please post this on our support forum and provide the information above as well as the things that you have tried and we can look into it further.


I really like the layout of this theme. I am wondering if it works with wp-ecommerce (basic functionality) and also if it works well with bbpress.

Do you have any experience or know of anyone running either of those plugins on this theme?


Hi :)

We have not tested for those 2 plugins so cant say for sure. But I do know that many of our users have used WooCommerce without issue. We’re planning on doing a test of the major plugins like those in the future, when we do we will list it on the item page so users know the compatibility. But I cant say exactly when that would be.


Thanks for the prompt reply, and great looking theme.

No problem, thank you!

Hi !

That theme looks great!

I’m just wondering about the possibilities of customizing the top menu we see in the demo. Does somebody know where I can find some examples of what can be done beside changing the color?


Hi :)

We do not have any examples of customization for the menu, but we have an update coming that is going to add new header design options and some of them include more “bar” like menus that sit above the slide area.


Thanks a lot for the quick reply! Do you know when this new version will be released?

Yep, its coming in 3-6 days, give or take a little. Updates are hard to give an exact date due to the nature of testing, but its very close. We’re just testing everything out and updating the documentation.


I have been wondering the exact same thing as Singaflo above.

I would like bars above and below text in top menu to be constant in different color from one end to another on the screen. And when you scroll over a menu that part changes in color. Is this at all possible?

I simply love this theme it is so easy to understand.

Hi :)

There are not theme options to customize that menu to that detail, that would require some decent CSS to do that. But the good news is we have an update coming that is going to add4 new header designs, and 2 of them have the “bar” like menu that go from one end of the content width to the other and sit directly above the slider. Update is coming in a few days!


Thank you very much, I am looking forward to the update. You guys are awesome.

We’re working on it now! Its very cool indeed :)


On the “Meet the Team” page I see that it is possible to add a person with social icons beneath. Is it possible to add an email address and to be able to show an email icon also?

And is it possible to not have to have an image on every person in the team? If I’m not adding an image I get a empty border, which doesn’t look so great!

Thanks for an awesome theme!

Thank you! Please dont forget to rate our theme for us!

5 stars!!!....10 if I only could :-D

Woo hoo! Thanks JR!

Is it possible to change the time of tweets from twitter (In the widget). I want it like 2 days ago.

Hi Wanetie :)

No unfortunately that info is from Twitter when the tweets were tweeted.


Hallo. This is a great theme, anyway i have a little problem.

I don’t understand why all the theme specific shortcodes don’t work in the search results, example:

This is the same post with working shortcodes:

I’m doing something wrong?

Thanks for support.

Maybe I dont understand, but both of those shortcodes work. Just click the correct button in the visual editor.

If you mean the double lines for the blog titles, that is not included in the demo, the blog titles do not have the double lines that the title shortcode gives.

Item #1
Item #2
Item #3
[title size="1 to 6"]Title[/title]


Hallo, i have an example to explain what i mean:

This is a post with both checklist and title shortcodes and they work:

if you search for the same post ( search with the browser the “easy reading” string ) in the blog home page: ( without entering on the single post )

Here the checklist shortcode is not applied and the title shortcode is stripped off. I don’t know if this is a normal behavior.

I see what you mean, yes right now the main blog listing page is just for the text excerpt from the post, not the shortcodes. But I will talk to our developer about adding that capability to the listing page.

Thanks for explaining this!

Hi there, I have the site up and running on a beta url and it’s working great, but can you tell me why the toggles don’t close when you open the next one.

For instance I click toggle one, it opens, then click toggle two - both open.

Thank you, J

Hi J :)

Make sure you have [accordian] wrapped around your toggles. Like below ..

[toggle title="Our Company Mission"]Fugiat dapibus, tellus ac cursus commodo, mauris sit condim eser ntumsi nibh, uum a justo vitaes amet risus amets un. Posi sectetut amet fermntum orem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia nons.[/toggle]
[toggle title="The Avada Philosophy"]Fugiat dapibus, tellus ac cursus commodo, mauris sit condim eser ntumsi nibh, uum a justo vitaes amet risus amets un. Posi sectetut amet fermntum orem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia nons.[/toggle]


This is a lovely theme to work with but I seem to have a novice problem.

I am going nuts, I don’t seem to be able to change the background color of content. When I change background color in boxed mode this only affect the outer frame. I would love to be able to set a #F6F6F6 for all background in all pages except for the top menu. Sort of like the page we are on now.

Thanks for your awesome support.

Hi :)

The theme option only changes the outer portion, which is the same on our demo. We left the main content area white for a few reasons, one of which is content gets hard to read on darker backgrounds.

But you can change the main content area with a line of CSS, just insert this in the CSS field in theme options.

#main {background-color: #F6F6F6;} 


works like a charm, you are the best

No problem, thanks and please dont forget to rate our theme for us!

Hello there, I purchased the theme and I’ve got two questions:

1. Where can I change the language from the google maps full width slider in the contact form? And where can I change the information field of the google map, at the moment the coordinates are in that field but I want our adress information? In what files can I do that?

2. When I rollover a menuitem the color should appear which I entered in the theme options on the backend in wordpress. It’s not working and nothing is happening, where can I fix this so when I go over a menu title there comes color on top of it just like in the demo version of the avada theme.

Thanks in advanced for your answers!


Hi :)

We dont have theme options to change those items on the map, that info is given directly from google. But you can post this up on our support forum and they can steer you in the right direction.

This should work, please double check your styling settings. The “Primary Color” is what controls the top rollover menu.

See the FREE SUPPORT section of our docs for info on signing up and using our forum, its the best place to get help!


Hi ! I have bought you avada’s theme but I have a problem…

In a page, I add a block with an id defined in the css custom, it indicates another image one “overview” ... But when I make links to image on css, I have a gray border around my images. Where can I change this? Like this :


Hi There :)

This is hard to say since its custom code you are adding. I would need you to post this on our support forum, and please include your site URL so they can inspect the issue.

See the FREE SUPPORT section of our docs for info on signing up and using our forum, its the best place to get help!


I am a complete novice to WP and to Avada and am really struggling to get moving here – hoping you can help me out.

I want to use the demo as the basis for my site. I understand that to do so I need to upload the xml file and to then edit the demo file. This will result in something that looks similar to the demo version. At the moment all I can see is the so-called bare-bones theme that looks nothing like the demo and is certainly not want I want for my site.

I have definitely uploaded the xml file but I still do not see the theme’s demo. I have set the Main Menu to be main navigation. In Reading Settings it is only displaying “Blog pages show at most..”;”Syndication feeds show the most..”; “For each article in a feed..”; and “Search Engine Visibility”. In Settings Media the following URL is saved in the “Store uploads in this folder” field. /var/sites/b/(my site)/public_html/wp-content/uploads This is driving me nuts and I am at the point of despair. Any help you can provide would be really appreciated.

OK, yes, sorry – had already done that and watched the relevant video and read the relevant section. Been over it various times. Installed Museo slab font as per instructions. I think its Section E where I’m coming unstuck Followed all the steps to import the demo data but I have no idea how to do the subsequent steps if the demo doesn’t load. Call me stupid, but I’m still stuck…

email sent, by the way

Yep, received and will reply shortly.


Hi, my colleagues have purchased your theme, and we are wondering if there is a way to easily have a layout where there is three-column page: left navigation, main body, and right sidebar. Thanks in advance!

Three columns are only possible if you add that feature to the theme, we do not have that out of the box option yet. But will be adding it in a future release.


Thanks! How would I go about that specifically? (I have customized themes and written a plug-in before.)

It would take creating the code for that and working it into the theme. We are unable to give you the edits that are required, but we will be adding it in a future release.


I can import the original xml file :( in the Avada 2.0.9. Please HELP ME

The problem is your server is nort allowing all the attachments to import. You need to leave the “download images and attachments unchecked and it will give you all the pages and posts. That is the best way, you will replace the images with your own anyways and not all our demo images are included so just leave that box unchecked.

We also have a troubleshooting tips in our documentation file that can help you with the server limitations, but I would leave the box unchecked.


With your instructions, the same thing happens… :(

Can you please email me your login info? Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.


> chazelwood wrote:

> Hi, my colleagues have purchased your theme, and we are

> wondering if there is a way to easily have a layout where there

> is three-column page: left navigation, main body, and right sidebar.

Hi chazelwood,

Are you still needing this? There may be a possible workaround. pls contact me at …. tomarkb [at] yahoo [dotcom]

Awesome, thanks Wdcs!

And as I mentioned before, we will be adding a double sidebar page in a near future release.

Wdcs, if you are on our forum it would be great if you posted that up for other users, that is where 90% of our users look for stuff. I’ll remember your username if anyone else asked before we release our version.


Hi, I’ve signed up for the support forum and have searched the topics but have not found an answer. i’ve tried posting a new topic but to form just keeps resetting when i hit “create topic”... I think something must be broken (Tried in both Firefox and Safari)..

Here is the posts i’ve tried to create:::

“Revolution Slider not showing up”

Hi team,

I recently purchased the Avada theme and am loving everything about it. the only missing piece so far is that the revolution slider is not showing up. I’ve followed the tutorials as closely as i can and i believe i set them up correctly. could you please take a look?

this topic is similar to

however, i have deactivate all plugins and still nothing..

please help! thank you!

Hi :)

Hmmm, thats weird. Just checked it and forum is working, we’ve also had about 100 new topics today and have not heard reports from anyone about this. When you hit create topic, you need to let it load, it might take a minute.

I need more info about the Rev Slider, how are you inserting the slider? Are you inserting it in the page options, or via shortcode?

Also, go to the Revolution Slider settings and make sure your slider actually plays correctly in the preview window. If you have missing images it can mess it up, check all slides.

If not I would need to see this myself, Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.


Hello! I’m building the new website for our company in your theme and am really loving all the features.

However, I need the ability to specify certain portfolio entries for a “Gallery” page and specify another group of portfolio entries for a separate “Case Studies” page. I saw on your help forum that you have some files you can send over to quickly enable that. I requested it on there a little while ago, but never heard back so I thought I’d try on here.

Any help would be much appreciated. Thanks for the great theme!


Hi Boomm!

I’ve not seen your forum thread requesting files, and I dont ever recall needing to send anyone files for that either. Hmmmm …

You can easily have multiple portfolios and specify specific categories for each one. That feature is built in.

have you watched our portfolio video tutorial? Its on our forum, youtube chanlle and in our documenation file in the portfolio section. That shows you how to do that.

If that is not what you are asking, please email me the thread you are referring to that mentioned emailing over files. you can email me from our profile page.


Ah! The video was very informative and answered my question of multiple portfolios and showed some other awesome features like the plug-in to reorder posts. I’ll check out the rest of the videos to hopefully avoid any other further questions. Thanks for the prompt response and for the awesome theme!

Woo Hoo! Glad to hear that :) I made those videos as informative as possible, and I’m going to be adding more and more so check back on Youtube, our forum, and I will also add them to our doc file once we send in updates.


Hi. How to remove the frame between layerslider and footer? Thank you!.

Hi :)

Hmmm, frame? Can you show me what you are referring to? All the page content is between the slider area and footer.


Dear Master:

I purchase your theme i hope work on it perfectly to my proyect.

When you are update the HEADER TAGS ( phone, Email, Social Medias ) ???

wish me luck

Hi LeRush,

I’m going to need you to post on our support forum, we can only answer pre sales questions and minor support questions here. i will try my best, but please sign up at our forum and post up your questions. See the FREE SUPPORT section of our docs for info on signing up at our forum.

1. Yes the page title bart has a fixed height, it will crop your image.

2. Translate the form in contact.php

3. You would need a 3rd party plugin like contact form 7 to do that, right now our form is just for the contact page

4. You need to set “full width” to no in the page options. then you can make a custom sidebar to insert, please see our documentation for how to make custom sidebars.

5. its in the visual editor, the entire second row of icons are our shortcodes, hover over the icon to see the name. They are all tehre.

6. you need to import the XML file to get our demo code, please see our documentation and video tutorial on how to do that. Or, you can copy and paste our demo code into a new page, all the info you need is in our documentation file and video tutorials for that.

to translate, the directions are on the docs in section U. There is no video, but the directions you need are there. I cant explain it any differently, follow the steps exactly in the docs.

I dont know what you mean by back to top.

Thanks and be sure to sign up at our forum. Thanks!

Hello TF

Ok im going to make a support ticket

1.- Ok ( ist posible to quit the Tittle Text ??? )

2.- Success!

3.- Sucees!

4.- success!!

5 .- Succeess

6.- Success

  • Translate i still having problemes .. :( theres no video tutorial ?
  • Its ready the update HEADER TAGS ( phone, Email, Social Medias



Hi :)

1. Not at this time, but we are going to add a theme option that will allow users to show or hide the page title per page. You can choose to hide the entire page title bar, but not just the title.

For translating, make sure you follow al the steps in our docs. That is the process. You need to make sure you translate your language and get the .mo and .po files then put them in the “wp-content > themes > avada > languages” folder. Then you need to define the language prefex in the wp_config file wiyth your language. So if your language is Italian (IT) you woudl need to open the wp_config.php file and look for define(‘WPLANG’, ’’); then change it to define(‘WPLANG’, ‘it_IT);

You can post on our support forum for further help, just please include all the steps you’ve taken to translate. For our support forum, you need to create a free account.

To access our forum, you need to create a free account. To create an account, you need to use 2 things.

1. The same themeforest username that you bought avada with

2. Your purchase code located in the license certificate.

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

When you login, it may take you to a wordpress admin page, simply click the “visit site” and head over to the correct forum section or check out our video tutorials.

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase


What a great theme. I’m loving it.

Question: I am using the revolution slider with images appearing on different layers. I would like to create a transition effect between these images similar to what the piecemaker slider does. The images could always appear in the same location if necessary. Basically what I would like to do is create a slider over a slider I guess. Is this possible? The piecemaker flash slider would reside as a layer within the revolution slider layers and be responsible for the transition of images at that layer?

Sounds confusing I guess but does that make sense?

Thanks, Dale

Thanks for the comments!

Yeah that kind of makes sense but I highly doubt you would be able to pull that off. The Rev Slider and layer slider are not like the piecemaker slider, they are completely different animations.

You could ask this on the Rev Slider comment page, they may be able to give you a more definitive answer.

Good luck! And let me know if you have success, makes me curious now :)

Thanks again!