Hi, What would be the best forum to use with this theme?
We have not tested specific plugins but try bbPress
Hello, I bought a theme Avada, tell me how to change the language settings and themes in Spanish?, And how to register in the support, hard to understand, I do not know English, and in Spanish can ask questions? or Russian?
Unfortunately we all speak English. We have very specific instructions on how to translate the theme, its in “W. How To Translate” in our documentarian file. There is a “documentation” folder you get with your download, inside is a “index.html” file, open that file to find all our instructions.
For our forum, please see the links belwo. To make an account, you need to simply register, then copy ad paste your purchase code. I made a video to show you how to do this.
To access our forum, you need to create a free account with your Themeforest Purchase Code.
Click Here To Create A Free Account
Click Here To See How To Find Your Purchase Code
Watch The Forum Video Tutorial Here
Please See Our General Guidelines & Support Policy
Check Our KnowledgeBase
Hint: hmm we can add may personal social icons to the “person” shortcode used in the team sample page… but I see no “email” icon!! I’d never give my personal facebook account but I’d put firstname.lastname@example.org for sure! Would be useful!
BTW the more I use this template the more I like it!
Yes this is one of the top features on our list, we’re going to make all of our social icons available to be used in the person short code. That will be coming in a new release.
For now, we have a thread in our FAQ that tells you how to change one of them out.
Hi I have a problem. I have installed avada-theme but now the site is very slowly. I tried to optimize the table of db and remove revision but was useless…
Can you help me?
this is link of my website www.blitzcomunicazione.it
Sure we can assist with this. Can you first make sure you are using Avada 2.1, then please revert back to the original theme without any modifications?
Then email us your info, you may have an issue with db tables not being created. Normally I would send you to the forum but this is a little bit different of an issue. Visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email with your URL, username and password along with a brief description of the issue so we can look into it for you.
Hello again guys!
Sorry to bother you again: the google map is not showing. To be sure it was not an address problem I used the example address that you provide….but nothing. The contact form and captcha appear but not the map. Maybe I must change some parameter in the contact page?
No you should not need to change anything in the contact page. Just make a new page, et the “contact” page as the template, then insert the address in theme options. also check the other theme options on that tab like the map width/height.
If its still not working, post this up on our forum. I setup your account earlier today so you can post now. Post up this info in a new thread and include as much details as you can and always include a link to your site. You cna also insert a second reply in your thread with your username/password so we can check it, that will save time and allow us to login right away and check out the issue. Just make sure to only put the login details in a second reply to your thread and mark it as “private reply”.
Hi, I would like to start with setting up my home page exactly as Avadas home page version 9. I follow your tutorial for setting up homepage and pasting in version 9, but the sidebars don’t show up. Should this be taken care of automatically or do I have to follow the steps for Custom sidebar? I tried that too, but no sucess.
If you want the sidebar to show on your home page, you need to make sure you have the “default” template set in the page attributes box. Most likely you have the “full width” template set. Make sure its set to default and also make sure you do not have “full width” set to “yes” in the page options box.
Also, Our new forum is live, please be sure to check it out and create an account for further support. We’re going to be moving all support there for many different reasons, all of which are beneficial to you and us These comments will be for quick pre sales questions and very minor theme related questions that can be answered quickly.
Yes that was the problem + thank you for the links!
Very nice theme … all I think that’s missing for me is a footer contact form widget. But I could use a Gravity Forms widget.
Alert boxes and buttons are average – I’d probably fiddle around with those – but has other great elements. Positives outweigh the negatives
Thanks for the comments! This theme is along the lines of clean & simple
Hi how do I remove the post a comment box at the bottom of my home page?
Go to the “general” tab in theme options and uncheck the “allow comments on all pages” box.
uncheck “allow comments” below the text box in the edit page area.
Wow, I love this this theme, and would love to use this on a site re-design, but I don’t want to convert the site to Wordpress. Any chance that you have this in HTML/CSS?
Not yet, its only for Wordrpess at the moment. Thanks!
What code should I use for the sponsors slider on the homepage to open in a new window. [clients][client target=”_blank” don’t work.
We need to add this feature in a future release, the good news is its already on our update list.
For other links on your site, you can do this. When viewing the menu administration page, click on Screen Options (top right), and check the box labelled Link Target under the Show advanced menu properties heading.
Our new forum is live, please be sure to check it out and create an account for further support. We’re going to be moving all support there for many different reasons, all of which are beneficial to you and us These comments will be for quick pre sales questions and very minor theme related questions that can be answered quickly.
Good theme guys, my only problem I’ve had is with the Revolution Slider. I can get the slider setup fine with layers and all that. But when I go to Navigation—> Navigation Style and select Round (or any other style for that matter), the navigation style never changes, its always the kind of big square box navigation buttons that reside to the left and right of the slider. I have disabled all other plugins (and removed all custom CSS) just to make sure it wasn’t a conflict, but I still can’t get the Rev Slider navigation style to change from the square box. FYI, it does show fine in the “preview” just not on the live page. Any ideas?
Hmmm, this works on our end. I just checked it. Are you using the latest theme version, Avada v2.1? If not please update it.
If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials.
where can i set the background image to fixed so the page scrolls but the background image doesnt? cant find it in your css
Are you using boxed mode? If so you can set that in the theme options on the background tab.
Also, any custom CSS you need to enter should go in the CSS box in theme options, that will override any of the theme CSS that comes from the all.css file or other CSS files.
If you still have trouble with this, please psot up on our support forum and include your site URL in the post.
Hi, How can i slide with the Revolution Slider only from right to left?
For each slide you make, you can set the “transition” at the top of the settings. Set left or right there. See top of this screenshot, it says “Transition”, that is the dropdown you need.
I have a problem with the portfolio section on my site. Since updating to the latest version of Avada, most of my portfolio is missing. There are only 2 things showing up under portfolio when i have 15 items. The weird thing is hit the reload button and they were all there and when I hit it again all but two disappeared. Thanks www.fractionalstrategies.com
This is caused by that second post content. It appears to have some HTML tags that are being cut off by the excerpt. Check the content on that post and make sure all tags are closed, and also try to change the excerpt length.
If you still have issues with this, please post on our forum with all the details and a link to your live site so we can check it out. You can also insert a second reply in your thread with your username/password so we can check it, that will save time and allow us to login right away and check out the issue. Just make sure to only put the login details in a second reply to your thread and mark it as “private reply”.
That solved it. thanks so much. Another quick question is it possible to customize the contact form to have more fields? Can we use another type of contact form such as Quform?
We’re going to add the ability to use more field on the built in contact form, but that wont be ready for another release. For now, you would need to use a plugin like Contact form 7
The videos from Vimeo and bits on the run are being stripped out of the pages. They appear at first and then vanish,
Sometimes the video will not appear in the thumbnail on the front page.
Hi SFR … can you please post this on our support forum with all the details, including your site URL? Our developer can take a look.
I have a problem with the german translation file.
I’m using qTranslate but only some parts of the theme were translatet.
For example the “Leave a comment” or “comments” are still in english.
P.S.: Everything else worked finde for me. Only wish for a three column design
Those must of been missed, you can manually translate those in “comments.php” file.
On the portfolio page, how can I remove the link from the thumbnails and only keep the lightbox option?
We’re adding this option so users can easily show or hide both or just one of those icons. For now, you need to do it manually. We have a thread in our knowledgebase that shows you how to remove one.
Check out our support forum, create a free account then check out this thread.
Can you tell me if it is possible to ad a sidebar to the portfolio grid pages?
not at this time, but the good news is we are adding more portfolio layout options in a future release, and sidebars will be included in that.
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