Web Themes & Templates

Discussion on Avada | Responsive Multi-Purpose Theme

ThemeFusion

ThemeFusion supports this item

Supported

33323 comments found.

Hi there,

We’re looking to buy the theme for a portfolio website however is there a method of being able to use shortcode which only shows portfolio items which are checked with 2 categories?

For Example…

Chosen Portfolio Item Categories:

- Arts and Culture - Kent

On page:

Here is Arts and Culture in Kent

[shortcode to only show portfolio items with BOTH ‘Arts and Culture’ and ‘Kent’ checked]

Many thanks

Hello @aetherproductionsUK

We are happy to hear that you like our theme, regarding your query YES this is definitely possible to select categories of your portfolio using our category filter as can be seen here => http://prntscr.com/ji7rsw

You can read more about it here please => https://theme-fusion.com/fb-doc/elements/fusion-builder-elements-list/#fbel-work

We will be happy for you to be a part of this Amazing Community :)

Thanks

-Ammar

Hi Ammar

That’s great news thanks for letting me know :-)

Sorry one last question, is it possible to create a client login account that only has the ability to access/amend/edit ‘portfolio items’ and ‘blog posts’ please?

Many thanks

Hello @aetherproductionsUK

Yes, you can simply use the WP roles for that and if you want more advanced features you can use role editor plugin :)

I see you have already purchased our theme so please open a support ticket and our team will further assist you with the queries.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

Is the Avada theme compatible with OpenTable?

Hi there

We have not tested that specific plugin for 100% compatibility with Avada and thereby cannot guarantee it. If the plugin developer followed strict PHP and WordPress coding standards it should be fine

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, MB

I have a child theme, never did style or code changes, if I switch from the child to the main theme, will they transfer well? or I will loss customization done?

Hi there

Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, MB

Hi, I am building a website for a big franchise. My question is : does the theme allow micro-sites for each franchisee ? Also, I would like to add a store finder plugin on the website : do you know any plugins/theme features that would work for this purpose ? Thank you !

Hi

This would depend on the setup that would use. Normally a multi site setup is used for such a setup. However if each site is different from another then this would need another theme license.

We have not tested any plugins that do work in such a setup and do not really have a 100% tested plugin to recommend

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

How can I disable the comments?

Hi,

You can disable comment for a post by clicking on the screen options and enabling the discussion window, screenshot here

Post that please uncheck the option to allow comments, screenshot here

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

I have read through documentation but cannot find a way to add more font awesome icons from my pro account. Is there a way to add more font awesome icons or custom icons within Avada?

Hi Natively the theme does not have an option to load font awesome’s pro version. This will need to be custom coded

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi, I am using your custom login / register shortcode and I am having a problem. Currently when a user registers they don’t receive an email.

Hi,

It would be difficult to assess the situation via the comments section. I would request you to please contact our support team to check this further

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hi, how to remove o dequeue google fonts? I have build the fonts manuell in child theme but i can´t delete google font api from source.

Thank you, but i can´t click “standard”. I would like to change all fonts that there a not loading from theme with google api … can delete google fonts from theme in function.php?

i will build the fonts manually in child theme an than sould be the theme use there and not google font. But i can´t change them in theme panel “typography”

it relates GDPR Enforcement date of 25 May 2018

Hello @Metti4

Our team is already working on a GDPR specific version will be released soon so we suggest you to wait for that please, if you want to know more about this however please open a support ticket and our team will respond there.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

I have a pre-sale question. Can I use one license on multiple websites or I have to purchase one license per website using Avada theme?

Thank you, Diogo Rosa

Hello @diogo_rosa

Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.

If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.

For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular

Thanks

-Ammar

Hi guys

I wanna make a gallery like product gallery just ı like that design ı m not selling something just ı have a some pictures and ı wanna show that pictures like a product gallery .

How can ı do that this in avada ?

Hello @webgardas

This is definitely doable with Avada, you can remove the add to cart button easily however in order to get more assistance on this we request you to please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

hi guys, fusion builder is making wp admin pages too slow. when activated, a typical page edit update takes 30 seconds, when deactivated, update takes only 5 seconds.. this is a structural problem of avada after version 4. you have to find a solution for this. please don’t ask system details etc.. i am experienced in wordpress and in avada.. and i am loving and using avada for years.. but this problem started with fusion builder plugin add-on after version 4 and it is a big reason for leaving avada as you can see it simply by searching the phrase “avada admin too slow”.. please just tell us when you plan to fix this problem. also please be know that your suggestion below function.php code adding just makes 30 seconds down to 20 seconds:

add_filter( ‘wp_default_editor’, create_function(’’, ‘return “html”;’) );

thanks..

Hi there

Firstly to clarify you have valid and active Grandfathered Avada support as explained here -> https://bit.ly/1SwDKpe – and your last ticket was in September 2015

I am afraid we will need more information in order to help here. Despite what you may have read there are no known performance issues with the builder. Whenever you look up something like this you have to also understand that there are a lot of factors which can cause slowness and the simple answer is not always the correct answer. So anything you read has to be taken with a pinch of salt, especially when the large majority is out of date. If the average load time for a back-end page was 30 second then we would not still be the number one selling WordPress theme.

In order so that we can investigate the specific issue you are experiencing, please create a support ticket using the link below and provide the necessary details as there is not enough information to go off.

Note, the filter you have mentioned is for the default WordPress editor and should have no impact on the load time with the latest version of the builder. This was only true of the builder before it became Fusion Builder.

Click Here To Get Avada Support

We look forward to helping you!

Thank you, MB

Just to let you know, since your latest update (5.5.1), Layer Slider (6.7.1) isn’t working anymore. Also the latest version of Layer Slider (6.7.5) is still not available as an update in the required plugins section of Avada.

I refuse to pay/buy extra support fee for something you have caused.

Please update your theme and Layer Slider and let our website function again. This is causing a lot of problems for us. And before you say it is a plugin conflict; it doesn’t even work even when ALL plugins are disabled.

Hi,

To begin with, there are absolutely no reports of conflicts between the Avada theme 5.5.1 and the Layer slider 6.7.1. You can see the slider functioning in the same setup in the a temporary video created here

We would be providing the update for the plugin shortly. The update has been just released yesterday and since the plugin is bundled with Avada, the update would be made available shortly

The above issues is not caused by the theme and I would suggest that you get in touch with our support team to get the issue checked further

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Very strange…When I have a menu item with sub menu items below, I have to click to top level item to get it to respond. Just want to let you know.

Hi,

Can you please check if your machine also has the option of a touchscreen. If so, this is a standard behaviour. If this is not the case then I would request you to please get in touch with our support team

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

This is very annoying… I’ve changed the header home button to ‘icon only’ but just showing a square?? Followed the guidance on your website ie turning off css etc but still showing the square. Almost like the website can’t find the image??

http://phase.one

Hi,

We have tried to check for an issue in the site but we are unable to see a similar issue, screenshot here It would be difficult to assess the issues via the comments section. I would request you to please contact our support team to get this checked further

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hi, I am using the custom Login and Register short code. I want know where is the set password short code is for new users who sign-up. Currently when clients receive the email confirmation with the set password link they are redirected to the ugly Wordpress set password page. Do you have a set password short code?

Hi,

Currently we do not have a set password shortcode. However we do provide the “Fusion White Label branding” plugin to change the appearance of the WP-login. You can check more details on this here

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

hi, how do i use the article layout from ‘creative’ demo but install a ‘classic’ demo.

Hello @aio193

Our “creative” demo is using “Recent Post” element actually and yes these elements can be used anywhere you want doesn’t matter which particular demo are you using, if you want to learn more about this simply open a support ticket and our team will gladly assist you further.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

I have a pre-sales question. We are going to redesign our site and we already own WPBakery Page Build and Slider Revolution. Can I use these plugins with your theme?

Hi,

To use your mentioned page builder, you would need to disable the Fusion builder By going to WordPress admin panel dashboard > Fusion builder > settings. Once done, the WP-Bakery builder can be used. However, I would request you to give a fusion builder a try. Its extremely flexible and has a plethora of options

The revolution slider can be used with Avada. We already do add it as one of our bundled plugins

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

I have received no responses to my request for a refund of the Avada Theme which I purchased only a few days ago. It is very frustrating that there no phone numbers to talk to a live person.

Hello!

Theme support, refund requests etc are not done telephonically, it is all email based

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, MB

Is there any way to move the update cart button near or under or around the items being updated? E.g. While viewing the cart, if I increase the quantity of one or any number of items, my client points out that they dont really know to scroll down to click the Update Cart button which sites above the Proceed to Checkout button below. (Check the Classic Shop demo checkout). Many thanks.

Hi,

This would need custom code (the use of hooks and filters). Natively this is not possible in theme.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Is it possible to use Fusion Builder on a different theme?

Hi,

Although we do have future plans for such an implementation, currently, this is not possible. I would request you to please use the Avada theme to ensure the Fusion-builder has maximum compatibility

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

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