have really trouble with my site, i don’t know whats happened.
all the link are not active anymore:
thanx for your help.
Looks like you might have a permalink issue. Go to “settings > permalinks” and hit “save changes”.
You can also setup custom permalinks there.
great! thanks…i just don’t know how that could happened?
It could be many things actually, it happens
Problems with embedding vimeo. iframe -
if I use iframe or java script it either does not show or shows full size. the custom post display is in conflict with video displays in these posts.
If I use a short code the player only show on the post and not in the preview.
Please can we have response to questions with fixes as this means there is no effective support for development at the moment.
Did you post this on our support forum? That is where we are handling all support now.
Also, I just did a quick google search and this appears it might be a bug with Woprdpress 3.5+
I just found your thread, Its one day old. Support response time takes 12-24 hours per thread though, but it does appear yours was overlooked. I will respond now.
I just checked your thread and unfortunately we do not support 3rd party plugins like “Bits on the Run”.
We recommend inserting your videos without the plugin, which will work.
Your best bet if you need to use the plugin is to contact the plugin author to see if this is a known issue with the new WP or new plugin version.
you disable the short code. . For showing excepts when self hosted.
What you appear to be stating is that the flex slider will not correctly display the code and suggesting is a Wordpress bug?
That seems incorrect as flex slider is a plugin you supply and hence should support I think. As you offer Vimeo as a hosed option of there is an issue with it then you need to support it and make it work in your theme.
If there is a bug in the wordpress core that means Vimeo infra,e code via Vimeo is removed then please post mevthevlink,
I understand your wish to protect you theme reputation but this needs to be done fairly .
Yes we disabled the shortcode from showing excerpts because 99% of our users asked for that.
I simply said “it appears” to be a WP bug because that is the result I got when I did a google search. The bottom line is we do not support self hosted videos, nor do we claim to do so on our item page.
For the 5th time, please use our support forum. That is where our developers check for support. When you keep posting in multiple places, all it does is slow us down. Your thread has been noted and has been responded to, we now have your login info and will be checking.
We answer threads in the order they were received. We’re trying to help you. Our theme does not support the feature you want, we are going to be adding this feature in the future, when we do you will certainly see it advertised on the item page.
With all that being said, I’ve asked our staff to look into this for you, which is an exception by the way because we do not support that feature our customizations like this. So please be patient, and wait for a response on the forum. We have hundreds of others users who have also posted in our forum and need our help, its only fair to answer them in the order they were received.
How can I remove the “Avada 2.0” title from the Theme Options page — and replace it with another text?
You can change that in the style.css file
Where, what line? I can’t see it. Thanks!
Figured it out, thanks!
Woo hoo, thanks!
The fly-out in the demo site says “10 predefined color skins,” but the features checklist says “unlimited colors.” I’m guessing (but want to confirm) that the predefined ones are chosen via the easy admin panel, but the unlimited option can be achieved by wading into the CSS. Can you explain, please?
We have some skins that are predefined, so in theme options you just need to select “Blue” and all the colors will change to blue on the site.
Or, if you need a custom color, you simply create your own skin by changing the color values, you do not need custom CSS, you can do it via theme options. If you have special requirements outside of our theme options then you can use custom CSS, but check out our screenshot of the styling tab.
That’s very helpful; thanks!
Why do i not see the avada menus in the new style? I only see it in the old WP style.
I am assuming that because the new style is not there, that would be why the upload buttons on theme options are not working.
My entire dashboard is basic text.
It certainly sounds like something is wrong, does your theme options look like our screenshots on this page?
If not, then deactivate all your extra plugins, then reinstall the theme. Some files are missing or a plugin is corrupt.
If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials.
To access our forum, you need to create a free account with your Themeforest Purchase Code.
Click Here To Create A Free Account
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Where do i find the url for the style.css page.
The style.css file is in the “avada” folder. But you can access it in the “editor” section of your admin, go to “appearance > editor” then on the right hand side is a list of the files, the style.css will be at the bottom.
But if you are entering custom CSS, its best to enter it in the CSS field in theme options. But style.css will work as well.
On a different note, Our new forum is live, please be sure to check it out and create an account for further support. We’re going to be moving all support there for many different reasons, all of which are beneficial to you and us These comments will be for quick pre sales questions and very minor theme related questions that can be answered quickly.
Ignore my question. Just found the answer on the “Item Details” tab.
Do you intend to fix the disabled short cut on my site forvthecpreview of post?
Telling me to use Vimeo or YouTube instead is useless
The whole point of using bits on the run is that I host videos for education and uk school block Vimeo and you YouTube for safety reasons
So I need the review to work please an you fox this as a matter f urgency
I’m sorry you did not know this but our theme only supports youtube and vimeo videos, it does not support self hosted videos.
We have seen your thread on the forum and are responding there. Please only post there, the forum is the best place to get help. That is where our support staff and developers check.
And response time can take 12-24 hours, we answer threads from oldest to newest so please dont bump the thread or it will take longer to get a response.
Hi. The threads have been overlooked there as your email notes hence this post. I I was advised to use a self hosted solution. Please make it clear in future if you do not fully support video and limit it to self to two providers as education users of the theme can’t use it and it is misleading. Having said that if the fix is offered and themes threads in forum away from this sales area are answered within time scale you suggest all will be made good. So
I have also already made a login and sent it across in the forum private area a few days ago and there was no action. I will do so again.
Your thread was not overlooked, it was 1 day old and we replied several times already. Please be patient and please use the forum, these comments are not meant for support such as this. Below is your thread that was not overlooked, it took one day to get a response, our response time is 12-24 hours, so that is right on par. And, after that you have received several other replies since then.
Hi there – I purchased this theme and emailed you guys last week for a quote on customization and still have not heard back. How can I get a quote back. I sent in the email for the quote via your form per the customization gmail address provided.
Thanks for replying!
Did you use the gmail address from our forum thread? That is one of our staff people that takes on custom jobs, they must of missed the email.
Go ahead and send another email to her and she should respond. That is 100% separate from Themefusion.
I want to purchase this theme but I need to know if the shortcode from my email form plugin called OptinSkin will work in the sliders. I basically want to optimize the site for email capture and that is the most important thing to me.
Which slider are you curious about? The only option would be the Layer Slider and the Revolution Slider. So I recommend asking the slider author about that question, they may or may not of tested it out.
Hi, I am interested in purchasing this design however I need to know if the background color of the boxed area can be changed? Essentially, I want to match it with the wide background color.
Yes the background color of the boxed area can be changed to white if you wish. The outer areas like you see on our demo that take images or patterns also take colors, all of that is done via theme options.
If you wish for the inside content area to e changed (the area directly behind the content) then that can be done as well with a line of CSS that we have in our knowledgebase on our support forum.
Hi, thanks. Just to clarify, I want to background color of the boxed area to be dark grey and the outer areas to match. Essentially, I want to make a “dark” theme. You are saying this can be done?
Oh wow, I totally misunderstood you. You asked if the background color of boxed mode can be changed, which it can. You want the content area inside, the area that is behind the content, to be changed. That can be don with custom CSS, but more than a few things will need to be adjusted since this is a light theme. We have had many other users make dark themes though, but various things need adjusted with CSS. We can assist with some of it but it depends on how deep you want to go.
We’re going to be adding multiple design skins in a future release too, and one of them will be a dark skin. All future releases are free once you buy the theme.
how to change css file to add support RTL > what i mean is convert all float : left to right and reverse : completely reverse Structure for the default .
Right nwo we dont support RTL so it needs to be done manually, but we are going to be supporting it in a future release, it will be ready to go out of the box. For now, you can check this link below, and also post on our support forum for any others who have achieved this. Some have used a plugin.
Hi, another few questions: if I create a gallery, are the images only viewable in a pop-up box? Is it possible that the images can be viewed as the width of the “boxed” area of the website and all images in the gallery viewed by scrolling vertically? Also, can I customize widgets to link sites other than the 11 customized widgets available? Thanks
If you use a gallery then the lightbox will be what is used. You could create a new page and place all of your images from top to bottom and that will give yo the effect you are looking for. There wont be any small thumbnails that way, it would just be the larger images one after another.
I’m not sure what your other question is asking. What do you need to do with the widgets?
Hi, thanks for your reply! I am looking to use this website theme for photography business. So re the gallery, if I create a page and place all the images from top to bottom (which is what I’m looking for but can you just confirm there will gaps between the images, i.e. the bottom of one image isn’t directly connected to the top of the next) I will obviously need to do this for multiple galleries since I have more than one wedding shoot, engagement, etc. So, is there a way to have a “master page” in which there is a coverphoto that links to each gallery? (otherwise I would have hundreds of individual pages for each gallery) Hope this makes sense.
Re the widgets, I want to connect to connect to another webiste, 500px for example, so can I introduce the icon for that site and link it to my page, i.e. like Facebook, Twitter, etc.?
For the gallery, the images can be spaced apart, thy will not run into each other, and we have a spacer shortcode you can use to control the amount of space. There is not a master page though for wht you want to do since its unique, but you just need to setup one page then you can use that page for other pages if you wish. And the images can link to a different page if you want, just setup the other page then insert the link to it.
For the widgets, no we do not have a 500px widget, that would need to be added. You are not able to switch out twitter or facebook for that, the widget needs to be built to work with each platform. You could sue the basic text widget and put an image/icon in it that links to the 500px site though
Would this suit a tech blog and do you have a. Email
Sure, it can suit a tech blog, no problem.
Ye we have an email but all our support is handled on our support forum. To email us, visits our profile page below and find the email box on the right hand side.
Hey guys, I was just wondering if anyone has used an ecommerce plugin with this theme. Has anyone tried to integrate an online store into this theme and if so what one and how compatible is it?
We have not tested one ourselves yet, but plan to do so with Woocommerce to fully support it. But, many of our other users have used Woocommerce and we have not had any major issues reported to us. But until we test it for ourselves, we cant guarantee anything.
just a few questions please.
1- Can we install the plugin Disqus ?
2- can we add comments to portfolio ?
3- can we disable lightbox on portfolio items ?
You can certainly install that plugin but we have not tested its compatibility and cant guarantee that it will work. Yes you can add comments to the portfolio or any other page, and we can assist you in disabling the lightbox if you wish, Its not a theme option at this time but we’re going to be adding it in a future release. But if you buy the theme and want it disabled right away, post up on our support forum and we will assist.
Thank You Very Much !!!
I have had problems with the demo content. I can not get the page to appear with your entire demo content. I’ve tried to reinstalling everything and upload the demo content again but I get the message in WP that the files already exist. How do I remove content so I can start over?
Which content is missing? The XML does not include our demo images, it uses general gray “image” holders, and it does not include the sliders or the footer widgets. But we have videos to set those up for each user.
its me again. thank you for you help with the translation, even if its not suited for multilangual websites.
The other problem I have is, that I have a static main page. I want to display a Layerslider and Recent posts there. The problem is, that the recent posts kill the slideshow and I only see the title of the last recent Post in the slidshowcontainer. Even the pagetitle is gone.
For multilingual sites, you need to use a plugin like WPML. That allows you to display multiple languages.
Your other issue is hard to say, it could be due to your customizations. Does the Layer slider work on any other page? Please post this up on our support forum, make a new thread with all the info you can provide, then please put a second reply in your thread right after the first with your username/password so our developer can check if needed.
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Is there a shortcode to make the google map option visible or to delete the contact form from the contact page?
I’d rather like to use my own forms, but do like the google maps feature from the contact page.
<?php if(is_page_template('contact.php') && $data['gmap_address']): ?>
<?php if(is_page('YOUR PAGE NAME HERE') && $data['gmap_address']): ?>
That will enable the google map on your custom page.
You will need to change YOUR PAGE NAME HERE with the page name you created.
If you have any troubles with that or need further support, visit our support forum, we’ve moved all support there.
Thanks that works fine!
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