We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.
We have done this for a few reasons.
1. Themeforest comments are not searchable and other users cannot reply.
2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.
3. Many questions are asked over and over so performing a search allows you to find answers more quickly.
4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.
5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue
To access our forum, you need to create a free account with your Themeforest Purchase Code.
Watch The Forum Video Tutorial Here
Click Here To Create A Free Account
Click Here To See How To Find Your Purchase Code
Please See Our General Guidelines & Support Policy
Check Our KnowledgeBase
with the date block etc, like that…everything else you havebut the blog posts style I want to change.
Its not possible out of the box, you would need to customize that. But the good news is we are adding more blog layouts in a new future release and there will be a similar style to that.
I’m using standard blog on the home page and I would like the title to appear over the image or video. What should I do?
Another question, is that the video does not appear on the initial page until you put in the title instead of being in a permanent way. Is there a solution?
For titles above the featured image spot, check our support forum. This was brought up before and I’m pretty sure the solution is there, possibly in our FAQ section. Try a search first, if you don’t find it then create a new topic with the question.
The video should appear on the first page as it does on our demo. Post this up on our forum as well and include your site URL and any other details you can. Also, make sure you are putting the video in the video embed box in the post options, that will put it in the featured spot as images are. Check our blog video tutorial if you need clarification on that.
Hi, how do i make a drop down menu WITHIN another menu? What I mean is, I’m trying to build a site for a non profit organization, and my custom menu contains all of the pages in the site: home page, about page, news page, etc. Is there any way to create a page that shows the other groups we support using a drop down menu? Thanks!
I think I’m understanding you. You can create 2nd and 3rd level drop down menus. Go to “appearance > menus” and you can add not pages and drag and drop them into place. See our “Menu” section of our docs for screenshots and further descriptions.
If Missed the mark on your question, let me know.
Hello, my client bought this theme but he didn’t realised it’s WP and he needs the clean HTML/CSS version of it.. I tried to search here on ThemeForest but no luck.. do you have the clean HTML/CSS version by any chance?
Oh, I wish we did but we don’t have it at this time. We plan on making it sometime in the future but it won’t be for awhile.
Last question…I promise. When I go to a portfolio page, there is an extension that says “avada”. example: “avada_portfolio”. How do I delete “avada” in the url link? It won’t let me in the permalink settings.
Thanks for the great support!
You need to go to the “portfolio” tab in theme options and enter your custom slug in the “Portfolio Slug” field. Just make sure its not the same name as your portfolio. So if your portfolio page is called “portfolio”, your slug could be “portfolio-items”.
Once you insert the custom slug, go to :settings > permalinks” and select the “post name” and hit “save changes”
If you need further help with that post up on the forum with te details and we’ll check it out
Just purchased this and so far so good. Looks like it will do what I need.
Before I install, is WooCommerce plugin compatible with this theme
We have not tested it yet ourselves but plan on doing so soon. But many of our users are already using it without any reported issues so you should be good.
If anything comes up or you have any other questions, post up on our support forum and we’ll help you out.
Each time I try to load the Avada theme a 404 message comes up. Help!
How are you loading it? Via Wordpress? If so are you only loading the Avada.zip file and not the package.zip file?
I would also recommend uploading it via FTP. Check our docs or forum, ere is a video tutorial that shows you how to do that.
Let me know, thanks!
Hello there I was wondering if you could help me on what css code I need to put a background image into the footer-area please.
Sure, we have this info on our forum. Check out the thread below on our support forum.
I want to add some code to the header just after the social icons, if I go to wp/appearance/editor do I go to header. I am currently using header v3. What are the lines of the social icons so I can paste my code after it please.
Sure we can assist with this, p,ease post it up on our support forum so our developer can answer that for you.
I have asked this in forums but i’ve been told to hire a developer. I have spent quite a few days on this, since 21 March.
Please read http://theme-fusion.com/forums/topic/wpml-flags/#post-8707.
I dont want help with code, WPML have provided that, I also know the icons are on on line 703 (found that in dreamweaver) but i am finding it difficult to find in editor so i can paste. WPML have suggest e-mailing the theme to them so that they can read though your theme to help me. Please suggest what I can do, I have lost a lot of time already.
Yes we are able to help with some stuff but are unable to provide code customizations, it depends on what it is. I’ve read it over and although it seems that all you need to know is where to place the code that is not the full case.
We will respond to the forum thread.
I’m an incredible noob at this, so I also have 2 incredible noobish questions .
I maybe want to buy this theme for a blog. My preference would be the setting Blog Full Width.
1. Does this setting allow ads on the side?
2. If not, does the setting Blog Large Image allow this?
I’m aiming for a look like sites as indtl.com and/or honestlywtf.com. Posts with multiple big images (larger than shown on the demo-site with the setting Blog Large Image) but with also space for ads.
Thanks in advance,
Dutch girl Trieb
No worries, we love Noob questions!
1. The blog full with is full width so you cant put any adds on the side, but you can put ads on the side with blog large or blog medium.
This site (indtl.com) is the same layout as our blog large, its just a little wider. For example, the images are 740px wide, our images are 670px wide. So there images are a little larger so if you ned larger images then you need to use the blog full width but you qwont have a sidebar.
Eventually we’re going to allow larger site widths, which will allow you to use larger blog images with a sidebar. That will come sometime in a future release, all future releases are free once you buy it. I just cant give a date of when that will be.
Thank you for answering so quickly . I will be buying this theme. Thnx!
Thank you, we appreciate the purchase!
I have a problem, my site is already hackey by Turkey hackers, when i try to enter in my blog this is displayed an hacker webpage.
I need to fix this link.. you know how?.
my website is www.ssebastian.com.ar (press in Menu-> Blog or www.ssebastian.com.ar/blog)
Contact your hosting company immediately. That is not theme related, they broke into your server not the theme itself. Contact your host right away and tell them of the situation. They should be able to change all your passwords and then restore your site to last state.
Hi Theme fusion,
Can we also add social media Icons at the top of theme.
Yes, you can use one of our other header options that include the icons up top. On our demo, look under the “Header” menu option, Header 2, 3, 4, 5 allow social icons up top.
Hi, Does the theme support RTL languages??
At this time you would need to use a plugin for that, we are going to include out of the box support for RTL in a future release.
For Avada, What is the configuration of the supermenu?
How many columns can you make?
How many entries per column?
How many total subnav entries or categories can you have in the super menu?
Avada is fully compatible with Ubermenu so you can do anything that the plugin can do. http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703?sso
Beautiful theme. I am planning to buy it, just a few queries before I do:
1) Is it possible to create my home page layout using page buider?
2) Is it possible to add the calendar on home page either in main content area or as a widget in a sidebar? Or if I can display a few event list items, say latest 3, on home page? I will have to use some plugin for sure, if you can please suggest one which will not conflict.
3) I will be needing to create some custom forms – application form. Can I use a plugin like C-Forms to develop the forms?
4) Is it possible to use CSS PIE or similar script to get rounded corners and drop shadows in IE8?
Thanks in advance.
Thanks for the comments! There is not a page builder at this time but all pages are built using shortcodes so its not difficult, and you can import our XML file to get all our demo pages or copy them from our documentation file. You can add a calendar widget in any sidebar. And your home page can have a sidebar, just select “default” template for it. The recent news shortcode can display any of your latest blog posts on any page you insert it. So if your event listings are setup as blog posts then its super easy, you dont need a plugin for that. If you are using an event plugin then I cant say for certain what you would need to do, that depends on the plugin itself. For custom forms you need to use a plugin, like contact form 7 or gravity forms. Hmmm, not sure about CSS PIE, we have not tested it out so we cant say for certain.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $24
Regular license, 6 months author support.
Envato sets up the theme, hosts your website, and provides support.
Find out more
Power Elite Author
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work