If I would like to incorporate e-commerce into the Avada theme, does this theme support e-commerce? If so, what would be the best recommended e-commerce method (to sell an e-book or other e-products) with this theme?
Many of our users have used woo commerce without issues so that is what we recommend. We have not tested ourselves but plan on doing so soon. But as of right now many sets use woo commerce with it.
Hi, could you comment on the accessibility of this template for users with disabilities? I’m hoping to use something like this for a university website, and want to be sure that it is accessible.
If not, are there any suggestions for making it more accessible, e.g. with something like this: http://wordpress.org/extend/plugins/wp-accessibility?
Actually we have not tested it for accessibility but I will add this to our list of things to do. I’m not sure about the plugin since we have not tested it specifically, but I would imagine it would be ok but can’t say for certain.
We’ll research the standard for accessibility and see how it stands up to it.
Thanks for bringing this up!
Hello, I’m enjoying working with the Avada theme and have been reading the new forum for answers to questions. But I can’t seem to figure out how to start a support ticket of my own! (I registered with the license #).
Where’s the “Submit Ticket” “Post” “Ask Question” “SOS!” field?
Right now the forum uses the default theme but we are designing and developing a custom theme and it will have things much easier to see.
Fr now, the submit a new thread area is at the bottom of the page. Scroll down and you will see the empty fields to start a new topic.
Thanks for the comments, see you on the forum!
How can I get rid of the sidebar on a single post? I want it to be full width without any sidebar. Thank you!
You can select to use full width in the post options box of each post. It’s probably set to no, set that to yes.
If you have any issues with that post up on our forum. Thanks!
We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.
We have done this for a few reasons.
1. Themeforest comments are not searchable and other users cannot reply.
2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.
3. Many questions are asked over and over so performing a search allows you to find answers more quickly.
4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.
5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue
To access our forum, you need to create a free account with your Themeforest Purchase Code.
Watch The Forum Video Tutorial Here
Click Here To Create A Free Account
Click Here To See How To Find Your Purchase Code
Please See Our General Guidelines & Support Policy
Check Our KnowledgeBase
Beautiful work my friend!!!! ...
Great job as always! Congratulations my friend, is a pleasure…
Thank you, we appreciate it!
I’m having trouble with Revolution Slider >> Edit Slide. I’m unable to add styles to the Text Layer.
Make sure you are using the latest version of Avada. You should be able to click “edit css” and open the file, then add a new style and save it. Also, the new style may not show in the backend until you close it out and reopen it. And be sure to check it on the live site as well.
If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
Iam not able to send email from my conatc us page . pls help me.
Please check your spam folder to make sure its not going there and also double check its a working email address. Then check this thread in our FAQ section of the forum.
I keep getting this error when using Child Theme “The parent theme is missing. Please install the “Avada” parent theme.”
Yep you need to have “Avada.zip” installed to use the child theme. Child themes are dependent on the parent theme so upload avada.zip first, then upload the child theme and activate it.
Hi, this theme looks amazing.
Just one question. The logo I want to use is quite long (about 600px) and needs to be centred. Will this fit in the header 5 example? Or is there a maximum logo size?
Yep you can fit a 600px wide logo for header 5, there is not cap on the size
Recently bought this and finally got my domain to get me up and running!
However I am having issues with portrait mode on my iPad, is it optimised for it? It doesn’t seem to like the Elastic slider or the Tagline…neither are showing. Can you please help clarify how I can correct this?
Yes its optimized for ipad. Check out this thread in our FAQ section of our forum. you might have a fallback image inserted.
If that does not help, post up a new topic on our support forum and incldue your site URL so we can check it out. then post a second reply in that same thread with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
For information on signing up and using our support forum,
please see this link that has all the necessary info.
A couple of pre-sales questions.
First, do you have any plans or workarounds to get a “Pin It” button to go with your other “Social Sharing Box” items? That would be sweet!
Second, I’m looking for a way to use the portfolio type listing to work with the blog portion of the site. For example, the site that I’m looking at this for has a 4 column “portfolio” type display that then links to the blog post, rather than a portfolio style post. Is that functionality available with your theme?
Yep, we are going to add pinterest icon to the social share box in one of our next releases and are also checking into adding a pin-it shortcode button.
The portfolio/blog question is not available at this time. We’re going to be adding more portfolio and blog layouts soon that will give you waht you want I believe, but that will come in one of our next updates.
Thanks for the quick response. I don’t suppose you have any time frame for a release on either of the items?
Well the pinterest icon in social share box will come in our next feature update, and so will new blog layouts. We’re completing a minor update right now (that does have some new features as well) and then the next one we work on will include those other items.
But everything is subject to change due to the nature of theme development, but w’ere pretty good about sticking to the plan.
I just wanted to know how can I remove ‘Comments are closed’ on the bottom of every pages in my website.
My website is consisted of only pages.
Check out our support forum, we have a FAQ section that covers this. The thread you need is this ..
To find out how to signup at our forum along with other support information,
please see this link that has all the necessary info.
great template! can I use the shortcode for soundcloud in the blog page?
Yes you can use the soundcloud shortcode in any post or page content field.
Does the theme support arabic fonts?
Right now you would need to try and use a plugin for that, and we’re going to be adding this functionality in a future release
I need your support to install this theme can you do it on my website? Can I get your email address for remote installation of your theme to my site?
We can install it for you. Please post up on our support forum a new thread and explain that you need the theme installed. Then post a second reply with your WP URL, username and password and “set as private reply” so only we will see it.
Is there any plan in future to integrate an ecommerce feature in the theme??
Yes there certainly is, but right now many of our users use WooCommerce with it, its not integrated out of the box but they just install the free plugin and use it. We have not had any reports of issues with it.
And full compatibility test is coming soon!
I just installed the Theme, it’s quite awesome! Now I want to change the text “Go to…” inside the navigation combo box. It’s the first element directly under the logo (on mobile devices) – I tried to find it in the lanquage files and by using the editor, but I can’t find it.
Any ideas? Thank’s a lot!
Best regards, Daniel
Check out this link, we handle all support on our forum.
Go there and signup with an account, then check out this link in our FAQ section, it has your questioned answered
Thanks for the comments!
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