So I’ve uploaded the theme and I get this message:
The following themes are installed but incomplete. Themes must have a stylesheet and a template.
__MACOSX Stylesheet is missing.
package Stylesheet is missing.
Any reason why this is?
Read the content under “Common ‘Broken Theme’ and ‘Stylesheet Missing’ WordPress Issues” on http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do to fix this issue.
First I want to tell you that THIS TEMPLATE IS FABULOUS! :D I’m surprised by the amount of configurable options you have and as can adapt to what you need. Besides all the help (text and videos) that offers to solve any doubts that appear. THANKS! REALLY THANKS!
Also take to make a consutla. I need to add more text fields to the contact form. It can be done? or should I use some other plugin like contact form 7. If I can change that I could use you brindas great!.
Thank you again.
You should use contact form 7 or gravity form. We plan to add official support for it in the next version.
Thanks for the compliments by the way, glad you love Avada!
I don’t know what I am doing and copied the code for my slider into one of my .php editors. I think it was index.php.
Now I get this message:
Fatal error: Call to undefined function putRevSlider() in /home/lonest28/public_html/total-strength.com/wp-content/themes/Avada/admin/index.php on line 1
This comes up when I am on the wp-admin page. I get this error on everything I click. Basically I am locked out from my website since the error comes up on everything. Any help?
Can you please re-install the theme OR post a new thread on our support forum with wp-admin and FTP info? http://theme-fusion.com
You might have edited admin/index.php instead of index.php
Hi. I like this theme very much. Just before I buy I’ve got one question:
Is it possible to do something like rich menu? With many columns i one dropdown, pictures etc..
Thanks in advance.
Avada officially supports Uber Menu. http://wpmegamenu.com
I made the mistake of not knowing to put in my e-mail adress in the avada admin contact tab.
Can i still retrieve the messages that have been sent true the contact page website?
No, they would have bounced. You cannot retrive them. Reset the code in contact.php and enter the email address in theme options page.
Why portfolio page not showing? Image seem like over size
Please see our response below about our contact form.
I try to put revol slider shotcode in front page but it just not showing
On page menu i try to put third role but it ain’t clickable, what did i miss?
Edit, duplicate post.
How to add/change prices package header prices tag ? I need bigger font prices tag n also how to bold it withoutdestroying the format
Please send me an email through our contact form. I will only handle your support requests 1-1 and not on a public forum. That’s the only favor I can do for you even though your attitude on our forum was very disrespectful and you continued doing that prior many warnings.
why should i use contact form when u can reply other question here but not my ? sorry i ain’t interested with hidden support cause of bad experience with your CUSTOMER SUPPORT.
You were banned from our forum due to your constant rudeness, and because you were repeatedly calling our staff names like a child would. We warned you several times to stop and you did not. Even with that being said, we have still decided to assist on the current issues you are having.
So, we have asked you to send us an email from the form for help. Please abide by those rules.
As for answering support questions here, we only answer minor questions ehre, these are mainly for pre-sales questions. If you take a moment and look at our responses, you will see that. We filter all support to our forum for several reasons. But you chose to not abide by our rules, even after us warning you several times so the only option was to ban you from the forums.
Please read the Themeforest policy on support. http://themeforest.net/help/getting_started
if can don’t put a 5 Star Forum support on theme sale page, it means the theme bundle with that too
We’ve tried to help you and have explained this to you multiple times already.
As we said before, we warned you several times to stop being rude, and to stop calling other members of our forums negative names. You specifically told us that you woud not stop and did the same thing again in your reply. We told you that you would be banned if you did it again, and you did it again right away.
If you have an issue with that, please contact envato support. http://support.envato.com/
I have a prebuying question : does the theme updates are free or i need to buy the theme once again if you update the theme ?
Theme updates are free. You have to buy the theme once.
Can I create two google maps. In Theme Options, Contact Options, there is only one input for the Google Maps Address
Sorry! Ignore that last comment, it was not meant for you
Right now there is only one google map files via theme options but we are adding more soon. For now, you can insert google map embed code in the post content field for a second or third map.
Something has hapened on my theme I got this:
Fatal error: Cannot redeclare class WooSlider in /customers/2/9/c/ldezignkund.se/httpd.www/wp-content/plugins/tf-flexslider/classes/class-wooslider.php on line 25
Please ned help with this ASAP!!
Do you have wooslider plugin installed? If you do, disable it, as it is already integrated with the theme.
No I have not Wooslider! What to do?
The next step would be to post up on our support forum so we can get your URL and login details. That way we can check this out firsthand.
Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
To find out how to signup at our forum along with other support information, click the link below that has all the necessary info.
CLICK HERE FOR SUPPORT INFORMATION.
Thank you! We’ll take a look on the forum and figure out the issue
Hi, i love this theme but i have got a slight problem
The sidebar loads perfectly in the blog: http://actuarieelpodium.nl/?page_id=131
but when a category is show the sidebar is all at the botton of the page: http://actuarieelpodium.nl/?cat=14
This is due to one or more of your posts content. There could be an unclosed tag or invalid tag. You can check each post to find it, or update your theme to the latest version, which will allow you to “strip HTML from excerpts” which will fix that issue, its a new option on the blog tab.
If you need further help with that, post up on our support forum and we can assist you further.
Duplicate post, see my comment in the above message.
Hi! This theme looks great, but before I purchase it I would like to make clear this:
Are the revolution slider and the layer slider included in the theme’s price or I will have to pay extra for them?
Thank you in advance for your response!
They are included
Everything you see is included with the theme, there are no extra fees for the rev slider, layer slider. flex slider plugin, elastic slider or any of them.
Hi, why my avada-slider (Revolution Slider) doesn’t work with IE? The content is written into one line, so i can’t read the text…
It should work in IE. it could be content related or possibly anoter issue.
Can you please post up on our support forum and provide your site URL so we can inspect it?
Pre purchase question.
Can I install this on a wordpress MU installation? If so, will I be able to customize each individual child site?
Is it possible to white label the admin menu?
Yes its compatible with WP Multisites, no problems!
1. Is there a tutorial in how to add images and videos to the pre-determined areas in the theme?
I have uploaded the xml file, but not sure how to replace the images and videos.
2. Is there a way to re-size images in the revolution slider?
1. Go through the pages and posts and replace the images and videos with your own images and videos within the post content.
2. I am not sure if there is a way to re size images in revolution slider but you should use a graphic editor to resize your images.
I have a hard time creating a blog in this theme. Forgive me but I am not finding a way to assign the the blog posts to a blog page. Instead every time I post something it goes strait to the home page.
Could you please help?
Create a new page called “Blog” and then set it up as posts page under WP Admin -> Settings -> Reading options.
I just had to say that this theme is freaking fabulous. I’ve tried lots of WP Themes and have never seen anything like this. It extends Wordpress beyond my wildest dreams. Thanks so much for the great theme and support options. Love the new forum by the way.
Thank you for your review. We will continue to serve you well!
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