We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.
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when I add or edit a page I can’t see the buttons for the visual insert…
Hmmm, do you have the second row of icons showing? Its called the “kitchen sink” and its the last button on the first row, make sure that is clicked.
Also, if you just updated then it could be browser cache, clear out your browser cache and it will show up.
If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
CLICK HERE FOR SUPPORT INFORMATION.
Since i have installed Version 3.0.1 a title “Project description” is added to any single portfolio post. It´s not possible to remove it in any way. I already found the solution you mentioned in a previous comment to rename the “Project description” via “theme options” – “portfolio options” but – in version 3.0.1 there are only 3 textfields to edit.
In the previous theme versions there were many fields more to edit portfolio options – my final question now is how do i get rid of the “project description” title??
thanks in advance!
The project description has always been on the single portfolio pages, its auto added. In previous versions users could change the text of it in theme options, but we found out that doing it that way did not allow users who need multi-lingual sites to utilize it for different languages so we had to move it back to the PHP file for 100% flexibility.
You can translate the fields in the single-avada-portfolio.php file in the WP editor or a text editor outside of the admin.
We can also assist you with that on our forum, signup and post a new topic there.
Hello again. I want to move only links with 20px.
Sure, signup on our support forum and post up this as a new topic with your URL so our dev/staff can give you waht you need. They will know.
Does this theme have a “View Desktop Site”, “View Full Site” or similar link option?
Responsive layout is great, but at times users wish to view the full desktop version on a mobile device.
I understand there is a feature to turn of responsive design, but is there an option to keep responsive design but provide users with a link (or similar) to view the full desktop version on a mobile device.
If this option is not available, how can it be easily achieved?
Thanks in advance.
No we do not have that option but I dont know of a theme that does, with ours as others, you can turn responsiveness on or off via theme options but it has to be a global choice and the viewer does not get to choose.
That would be a great feature and I will add it to our list. Im not sure offhand what would be involved in that, but I’ll discuss it with Muhammad our developer
Please forgive the pre-purchase question:
I’m about to buy Avada but I’m concerned it’s going to be a difficult to widen out the content area on the main page for high-res monitors (e.g. by adding a @media query). I’m capable of editing the CSS, but will this “break” the layout in a way that’s really hard for me to fix?
No need to forgive, ask what you want
The layouts are based on %’s, so you can widen it out if you know CSS, that should not be an issue. We’ve not done that ourselves but I have seen users who have.
Hope this helps!
UPDATE; Nevermind, I found it…didn’t look hard enough apparently…thanks
Just started working in the theme. I have chosen header 3 and am wondering how to I change the color green (where the call us today and social icons will be located).
Any help would be appreciated!
Glad you found it! yep its on the styling tab with other colors. And if you need to restyle shortcode elements, those will be on the shortcode styling tab.
Thanks for the tip, I appreciate it. Could you possibly direct me where to change the font color / hover color of slider buttons? I went into theme options and changed the button text color and that didn’t do it, and inside the layer slider style when I changed the text color it didn’t work either. Thank you!
It depends on if you are using a color skin, like blue, or if you are using custom colors for your button. If you are using a skin its very easy, simply use this below, and enter the color skin name, the one below is green.
<a href="#" class="button large green">Text</a>
If you are using custom colors then you ned to enter the CSS for that, see this thread on our forum FAQ section. http://theme-fusion.com/forums/topic/how-to-add-a-custom-color-button-in-revolutionlaye-slider/
If you have further questions about this, please signup and post on our support forum where we can take a look. Create a free account there, then create a new topic with your questions and we will be with you promptly.
Hi, is there some sort of a form builder in your theme? I need custom forms displayed on certain pages, will it be difficult to implement? Thanks.
We do not include one as it can bloat the theme and there are several awesome plugins to achieve this. You can use the free contact form 7, or use the more advanced Gravity Forms.
Hi, Just a word of warning to anyone buying this theme. It is not possible to create a normal slideshow with lightbox effect on a standard page with any of the plugins provided. This I would have thought was a very basic function, however this is not possible with avada. As an alternative, I was told to use the slider shortcode, which is unbelievably time consuming as one has to insert the complete address for each image. And even then, the lightbox effect does not work. Very disappointed.
I ended up using NexGen gallery. A bit ridiculous that you provide 4 slider plugins, and none of them can perform this most basic of basic functions.
Yes the theme does include it, its called the flexsldier plugin that 95% of all themes use. I believe you have heard of the flexslider, right?
And unbelievably time consuming is absolutely untrue.
And just a heads up, if there ever is a feature you need, there is a feature request thread on our forum that we go through each and every update and add new features requested by users. So that would certainly be the better route instead of doing as you did.
Take a look at it sometime, or better yet add a feature to it, you will quickly notice that 3/4’s of what is in there is already added to the theme
I want the slider In the content area
Its s simple question as long as you provided all that exact information up front. For example, it can easily be done in portfolio or blog pages extremely easily, adding it to a regular page makes the difference. Our sliders on regular pages can have links added to the images, which is what was preferred by the majority of our users, for example the slideshows on this page, some images link to other pages, http://theme-fusion.com/avada/about-us/
As I stated before, the best solution instead of doing as you did, would be to simply ask for the feature in our feature request thread.
The slider has been setup that way for almost a year now and this is the first time a user has brought it up. So that fact shows us the majority of users prefer the link method. With that being said, we can easily add a new attribute to the shortcode to turn lightbox on/off, its just never been asked of us before.
So for future requests, please just post in the feature request thread instead of giving a warning like that, its a bit unfair and unwarranted.
How would you disable the lightbox feature I am considering using the social gallery plugin and they say it may conflict with the themes builtin lightbox functionality
It can be done, we can assist you with that on our forum after purchase. No worries.
How can I edit the “Go to” navigation text when viewing the website in a smaller browser size (E.g. mobile phone)
You can edit that in the main.js file. And we are going to add a new field to theme options so you can easily change it there.
So this might seem like a stupid question but here it goes. I’m trying to display embedded video content on a page using Portfolio One Column as a template. But for some reason the bottom of the videos gets cut off. They are from youtube and I loose about am 8th of the image including the menu bar from youtube so I cannot control volume or video quality. Any idea how I can fix this? I just want the whole video to be displayed, but I want it in the format of the Portfolio Template if that makes sense. I don’t like using the other One Column Text template because the video player is to large.
No stupid questions here, its better to ask!
Yes that makes sense, although we would need to see this firsthand. Can you please signup on our support forum and post up a new topic with the above details, and also include your site URL so we can check it out.
Great theme. Q: How can I change a pages colour independent to the rest of the theme. For example, my site is mainly a blue background but I would like to have my contact page a light grey?
We are adding new page options to allow user to change individual page colors. Right now you can do that in boxed mode per page, but it will only change the outisde area, not the content area.
For now, you can do this but need to use CSS and target the page ID of your contact page. If you need help with that, we can assist on our forum. Signup and post a new topic withy our site URL and we can check it and give you the CSS you need.
Thank you for the reply.
Just a suggestion for when you do add the new page options; I would also look at the ability to change the individual page font colors as what would happen with a change of page color is that the font color needs adjusting as well.
Thats a great suggestion and I can see the need for that if you are using very different/contrasting colors. Hmmm, it poses a few issues though from a coding standpoint but I’ll certainly add that request to the item.
Yes the coding would be interesting as I would image you would need to isolate separate style sheets etc. However if it could be done it would make the theme even more flexible. cheers.
Thanks for the feedback
Hi, we’re planning a new Woocommerce-Site and would like to ask, if you already know when your next update will be available?
Thanks a lot!
Its coming soon and is in the works! It looks awesome too. I think about 2-3 weeks and it will be done.
in Header Content Options l choose one header and save, l look my site but l see a logo “avada” but no menu ( home, features, shortcodes, pages etc )
The logo you want to use has to be uploaded in theme options. For the menu, do you have a menu setup on the site? Go to appearance > menu and make sure you have a menu assigned to the “main” menu on the left hand side, see this http://theme-fusion.com/avada-documentation/#menu
and a social links is not visible but contact infos is visible Why?
You have to have your social links setup, go to the social links tab in theme options and set your custom links. They will only show when you insert your link for them. Also, please see the header tab in theme options and look over all the options. You can choose what shows up where, enter your contact info, etc.
If you have further questions, please signup and post on our support forum where we are handling support. Create a free account there, then create a new topic with your questions and we will be with you promptly.
I loved avada but how can make an Image carousel open into the lightbox when clicked fr the carousel?
Thanks for the support!
By default those open up as links, we’ve not added support for the lightbox but we can do that soon. I’ll add it to our list.
Does this theme come with “Maintenance Mode” or a temporary “Coming Soon” page? I will need that while we are working on the site. Please let me know. Thanks.
No it does not but thats a good thing because it can cause extra bloating that is not needed in the theme. THe best course would be to use a plugin for that, there are several out there and most are free
HI, Love love love the theme and makes my site POP!
I saw that a new update is available, how do i update my theme as it is not showing in my WP dashboard?
Thank you for the comments!
Hmmm, you must see an update for one of the sliders, not the actual theme. The sliders are all integrated right now so auto-updates cant be done at this time. What we do is include the new plugin updates when we release a new theme, which is coming in about 2-3 weeks
See these two threads on our forum for info about updating the theme, which will also update the plugins. HOW TO UPDATE YOUR THEME
IMPORTANT UPDATE INFORMATION
Thank you very much for the great theme.
I am using pretty photo with an image as a link to display youtube video. However, when i click on the image, it directly takes me to the youtube site. If I press the back button, and click once again, it opens in lighbox.
I have registered in the forum with product key, but unable to post.
Thanks and best wishes,
Thanks for the comments! Hmmm, we’d need to see this in action and get your login info. If you have registered your key then you can post on the forum. When in the AVada section, scroll down to the bottom of the page to find the “Create A New Topic” fields, they are located down there.
Include the above info as well as your site URL, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
No worries, we’ll take a look and figure out the issue. Thank you!
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