HI, Love love love the theme and makes my site POP!
I saw that a new update is available, how do i update my theme as it is not showing in my WP dashboard?
Thank you for the comments!
Hmmm, you must see an update for one of the sliders, not the actual theme. The sliders are all integrated right now so auto-updates cant be done at this time. What we do is include the new plugin updates when we release a new theme, which is coming in about 2-3 weeks
See these two threads on our forum for info about updating the theme, which will also update the plugins. HOW TO UPDATE YOUR THEME
IMPORTANT UPDATE INFORMATION
Thank you very much for the great theme.
I am using pretty photo with an image as a link to display youtube video. However, when i click on the image, it directly takes me to the youtube site. If I press the back button, and click once again, it opens in lighbox.
I have registered in the forum with product key, but unable to post.
Thanks and best wishes,
Thanks for the comments! Hmmm, we’d need to see this in action and get your login info. If you have registered your key then you can post on the forum. When in the AVada section, scroll down to the bottom of the page to find the “Create A New Topic” fields, they are located down there.
Include the above info as well as your site URL, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
No worries, we’ll take a look and figure out the issue. Thank you!
Can you use this theme to make a magazine style site?
It depends on the exact setup you are referring to, can you show me an example?
I’m looking into buying the theme, but I have a couple of questions/suggestions regarding the menu :
1) The menu doesn’t display any indication when there’s a submenu available. For example in your demo when I’m over the “Features” menu entry there’s no indication that the Menu Option “Advanced Admin Panel” have a sub option (the “Gallery of Screenshots”).
In my opinion when a Menu entry have a sub-menu, it should exist an arrow, a plus sign, or something that clearly indicate there’s a sub-menu …
2) When accessing in an iphone, when I open your menu all the menu options and sub-options are listed, what makes it very difficult to navigate.
I think you should have collapsible items, with a presentation similar like this : [link removed]
(resize your browser or check in an iphone).
1. Yes I see your point, we’ve not had request for this yet so assumed users prefer it this way. It can be done though with a little customization, and I’ll discuss this with our developer Muhammad to see about adding it.
2. Same as above, this can be done but has not been brought up. But also keep in mind that our demo has about 5x the amount of pages that our users will, there are a ridiculous amount of pages. With fewer pages it makes a world of difference.
oh btw, the comment above was flagged to have the link to the other item removed, it will be back up soon!
Thanks for your answer.
Both my points aren’t just a question of customers asking it’s just more beautiful that way.
I have bought the theme now, so it’s time to start the customization.
Awesome, thanks for the purchase! And I do see your point on both items and have added them to our list
Is there away to make every link (image, pages etc) a protocol relative link?
This is a little beyond my knowledge, but it was mentioned to me from our IT department because an SSL certificate has been placed on our server.
Any help would be much appreciated!
Post this up on our support forum and our staff/dev will be able to answer that for you. I recommend asking for John (jteague) to be assigned the thread, he is our resident server expert.
Will do…I have registered for your forum yesterday but haven’t received the email yet with my password. Thank you again for the quick replies…very appreciated!
Hmmm, did you check your spam folder? If its not there, please email me your forum username.
To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
1. Can you insert full width background images in the header of pages, along with the page title? If yes, can you reply with a link of an example.
2. The demo version shows the single blog post with a sidebar. Is it possible to have a single blog post without the sidebar?
3. Most newer themes now have “floating” menu bars, so that when we scroll down the page the menu overlays and is always visible. This eliminates the need for scrolling to the top of page every time to select a new menu item. Is this possible in this theme? If not, do you plan to add this feature?
Appreciate a prompt response. Thanks.
1. You can insert images in header and they will show at the exact size they are, to make them 100% can easily be done with one line of CSS that we can give you. No editing of code files is necessary, the css can go in theme options.
2. Yes, it can have a full width blog post and full width blog archive pages.
3. Yep thats called a sticky header, and we are adding it in our new version coming in 2-3 weeks. All future updates are 100% free once you buy the theme.
Awesome, I am buying this now! Thanks.
Woo hoo! Thanks!
So I went ahead and bought the theme and downloaded the .zip file. Now when I go to install the theme, the file starts uploading and then I keep getting the error: “Are you sure you want to do this?” Please try again.
I have tried 3 times already and it keeps failing. What am I doing wrong?
Simply upload it via FTP, you have a file limit size.
just i wonder whether if i can set avada or not – like this theme http://www.rusdiliveedebiyati.com
i dont want wide slider, it must be like in this theme and must have a side bar near it. Is it possible? Is there any example from real blogs?
if it is possible immediately i will buy avada.
Yes you can put a 2/3 width slider next to a sidebar, http://theme-fusion.com/avada/home-blog-style/
How did you add the google map in the slider position? I ask this question on your support forms with no answer and I cannot find any documentation about this.
Can you give me the thread URL of our forum? I dont understand why it was not answered unless its not been up to 24 hours yet. We answer all threads on the forum, but we have to have up to 24 hours to do so.
The info about the map is on our docs, its under the how to setup the contact page. http://theme-fusion.com/avada-documentation/#contact You insert the map via theme options on the contact tab, you can choose to use a 100% width map or a fixed width map, its your call. Either option will put it up in the slider position.
Thanks! And be sure to post up on the forum, just make sure we have enough time to answer, its up to 24 hours but usually we are alot faster than that, it just depends on how many other users are posting that day.
Thank You this is my mistake not paying attention to the documentation.
Oh nobody’s mistake, no worries! Glad its all worked out now
Hi! Would you consider to include in the future a login feature/option in this beautiful theme?
Possibly, but the best course of action for that is to use a plugin. Its on our list so maybe what we will do is add custom styles to the most popular login plugin. But it will come eventually in some form.
I can’t install the wordpress file! Not via FTP or wordpress.
It keeps saying:
Are you sure you want to do this?
And via FTP I can’t past it. I have tried on different websites that I manage.
Please can sombody help me with this problem?
Running the newest version of WP
That means you need to install it via FTP. The message you put above means you have a file limit size on what can be uploaded. Installing it via FTP should work. What do you mean when you say you cant pass it via FTP?
We can install it for you if you post up on our support forum. Signup first by creating a new account with your purchase code. Then create a new topic with the above info, then post a second reply with your FTP and WP URL, username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
CLICK HERE FOR SUPPORT INFORMATION.
Hi, I want to display the comment field on a single page in my theme. How would I do that?
Hmmm, they will know for certain on our forum. Signup there and post up a new topic asking, and include your URl if you can.
To access our forum, you need to create a free account with your Themeforest Purchase Code.
Watch The Forum Video Tutorial Here
Click Here To Create A Free Account
Click Here To See How To Find Your Purchase Code
Please See Our General Guidelines & Support Policy
Check Our KnowledgeBase
Thank you, we look forward to serving you!
Ok, thanks. I always want to find out Extended Licenses costs for this theme but I can’t seem to find the price anywhere?
Yeah right now we dont offer Ext. License for Avada, we only sell the $45 single license which is good for one site. But I do know that if we did do the extended license, Themeforest prices it at $2250.
Out of curiosity, is that something you would buy?
We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.
Why do we use our own support forum?
1. Themeforest comments are not searchable and other users cannot reply.
2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.
3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.
4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.
5. This allows us to answer quickly & efficiently since we only have to respond in one avenue
You say to visit your forum to ask questions, so I did. I have created an account, but without a purchase code I can’t view your forums. My questions pertain to pre-sales questions that haven’t been answered since I posted them yesterday. Here are all my questions again:
4. Does it have a “maintenance mode” feature to create a landing page while the website is still being worked on?
Appreciate your prompt response. Thanks.
Check out the message again about posting on our forum, its only for registered buyers. All pre-sales questions are posted here as you did
1, 2, 3 … I answered those in your other comment, just above us a little ways.
4 .. I believe I answered this as well above … Not included but thats a good thing as it can bloat the theme. You should use one of the free plugins for this, there are several out there.
Oh and btw … we answer comments from oldest to newest. Usually I answer comments once a day, and sometimes 2-3 times a day.
I’ve got an account to your support forum, but can’t remember my password. I’ve used the “Forgot Password” option about six times now, having never received an email. I tried to register for a new account, but no dice there either.
Little help please?
Did you check your junk/spam folder? Maybe it was sent there.
If not I can take care of it for you, To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email. Send me your forum username.
Your theme is rather well done .. Congratulations!
However, I tried to register on your forum but I never received a confirmation email …
I have a question: I installed the “child theme” but the css has no effect.
but when I joined the same code in the css theme options, the effects are active.
Thank you in advance to tell me the right way and for your attention
For the forum, did you check your junk/spam folder? If its not there, please email me your forum username and I will take care of it. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
For your question, we would need to see your site and know the CSS you are using. Custom CSS will work for either parent or child. Post up a new topic on the forum once we get you setup and we can take a look at your site. As long as its valid CSS it should work. You can place it in theme options on the CSS tab, sometimes you may need to use the !importnat tag at the end.
Thank you indeed
Hi! So I am using the testimonial slider feature, and I was wondering if we can control how long the testimonial stays on the page before it switches to the next testimonial?
Yep you sure can Go to theme options and click on the “Extras” tab, you will then see a field to enter a value for the testimonial slider speed. You can control how fast or slow it goes.
I recently changed my home page using this template from static to blog at http://mountainpathyoga.com/ and now I’m getting 3 errors messages that I don’t know how to correct. See below:
Warning: explode() expects parameter 3 to be long, string given in /home/content/87/10891287/html/wp-content/themes/Avada/functions.php on line 433
Warning: array_pop() expects parameter 1 to be array, null given in /home/content/87/10891287/html/wp-content/themes/Avada/functions.php on line 435
Warning: implode() [function.implode]: Invalid arguments passed in /home/content/87/10891287/html/wp-content/themes/Avada/functions.php on line 436
How do I correct this? Thank you! Heather
Go to theme options and click on the blog tab, then enter a value for the excerpt at the bottom of the options. You can also use full content instead of excerpt but if its set to excerpt then you need to enter a value.
If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
What is the best way to make this theme RTL ? any idea?
THX in advance
We are adding this feature built-in for our next version so it will be an option you can simply select. That will be ready in 2-3 weeks.
Great,Can’t wait! Hurry ….
How to disable comment? on page and on post?
Go to theme options, general tab and uncheck the “allow comments on all pages” box.
Be sure to signup at our support forum for further support, its the best place to get help.
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