I have been trying to register an account for the forums. I am using the purchase code from the license download but it won’t accept it. Can you help?
Have you tried to manually type in the purchase code instead of copying and pasting? Can you please try that for us?
If the issue continues, please email us your purchase code. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
@rootvegetable No it is not compatible with BuddyPress yet, believe me I know as I’ve had issues with it and bbPress. I believe they said they will get to it eventually but I do not know when. Other than that, it’s a pretty solid theme!
Design integration will come in a future update for sure, but its not fully scheduled yet. However, we are going to ensure BuddyPress works with Avada without issue, that will ont be a problem.
Thanks Luke Avazi! You know I’m riding with Avada till’ the cows come home! #1 theme on ThemeForest FOR A REASON!!!! #WINNING I wake up every morning and refresh the Avada theme page to check for updates—lol, my life is that boring!
Thanks for a good laugh
You da man!
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Does your theme comes with Visual Composer/Builder, or it can be installed separately?
We have a shortcode builder, http://theme-fusion.com/avada/advanced-admin-panel/shortcode-central/
And we are going to be adding a page builder to Avada in our big 4.0 release in the coming months.
Thanks for your prompt reply. This link to shortcode builder looks different from the one demonstrated in one of your videos “building a page with shortcodes”. That video was one of the reasons not go with the purchase of your theme, since I would mess up a lot with changing the content
Yes some of the videos you see were made on older version of Avada, the shortcode builder was not added yet when we made that video. We will be making new videos soon though, but we do try and time it just right for new features so we do not have to keep remaking them.
But I see we need to update that video sooner than later
The shortcode generator is very nice, what it does is gives you a graphical user interface to create the shortcode, then when you are done it inserts it onto the page.
Just updated the theme from the last 3.2 to 3.3 following all steps and the colors of my website don’t come back and always stay on green color no matters if I change on the styling options :/
I’m sorry you are having this issue. So any theme options you select are not working? Or is it just the colors?
Do you have any custom CSS entered? Can you remove that to see if it fixes it.
Also if you are using the child theme please try it with the parent theme to see if it works. We’re not having this issue so need to see it on your site and get login info to troubleshoot.
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
Hi I wanted to sign up for the support account, I keyed in the series found in the certificate but was told it was wrong
What should I do?
Can you please try to manually type in the purchase code? Try that instead of copying/pasting.
If that does not work, please email me your purchase code. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
Thank you, I will write to you as you suggested.
I replied, and setup your account. You’re all set, thanks and see you on the forums!
I just have a quick question regarding the fullwidth short code. How on earth does it work? No matter where or how I enter the code, it does not “translate” into a fullwidth section, but just “print out” the short code tag.
I have tried several of the other short codes and they work as expected, just not the fullwidth tag.
Hhhmmm…. hold on perhaps I just need to install a new version. Somehow Wordpress does not tell me I was running an old version.
The full_width shortcode will only be 100% width when using the 100% width page template. If you are using a different page template, then it will be confined to 940px.
So use the 100% width page template, then use the full width shortcode, your background color or image will expand 100% width.
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Thanks for the answer. It was just a very old version I had installed. Purchased the theme long ago and never used it, so it was version 2.something I downloaded the latest version and it seems to be working, now.
Ah yes that makes sense
Thanks for the follow up!
Hello; I am very interested in your theme, but before buying it I would like ask you some questions: – I would like to have 6 portfolios with differents filters inside. Is that possible? – There will be around 200 pictures fore one portfolio.. but I think that with the pagination it will not be very slow… What do you think?
Thank you very much
Yes you can do that. You can make as many portfolio pages as you wish, and assign a different set of filters for each one. And yes, with pagination it will not be slow
I am the 50,000th purchaser Congrats guys!
Woo Hoo! I hope confetti and balloons started falling from your ceiling when you clicked that purchase button
Thank you so much for the purchase, and welcome to the Avada community!
Congratulation, Haris and Luke to get more than 50K sales, Amazing, great achievement Haris as Pakistani to be on top may Lahori as well don’t know ... Best of luck for future as well
Thank you very much, we both greatly appreciate it
I am very interested in purchasing your theme. I have one requirement that I have not seen and I am hoping you can tell me you have it. I have a CNC router and a lot of my work can be customized. I need a text field in which customers can input the information for their customizations and then have it available in WooCommerce Orders page so that I have one place to go to fulfill orders. Does Avada have a feature like this? Thanks.
We do not have that feature built in, and I’ve not heard of a theme that has something like that. It woudl be more along the lines of using a plugin to achieve that. You could always use Contact Form 7 plugin and insert a form or text field on the pages you need and users can use that and fill it out, which you will then get the data in the WP backend. You may also want to search the web for a plugin with that feature using WooCommerce.
can i put an audio/video player on some page?
Sure, the theme uses Soundcloud, Youtube and Vimeo by default, and you can insert audio or video on any page or post.
Thanks again for a great theme! Quick question, is there an easy way to make a 1 page site with it? I can’t seem to figure it out… Thanks!
The theme is not setup for a one page site at this time, however we are planning on adding this feature in a near future release, which will be free for all who have purchased
awesome! any idea how near? dont worry, i wont tell the others…
We’re not entirely sure when it will be, I’m trying to get it worked in as soon as we can though
I can not seem to get the Disqus plugin to work with the AVADA theme…. help??
Figured it out, in the theme options on the blog section i had to check the comments box to be allowed.
Yes that will do it
WordPress 3.7, WordPress 3.6, WordPress 3.5, WordPress 3.4, WordPress 3.3, WordPress 3.2
what happen to 3.8 ?
Whoops Its been added now!
Can you take a look at this url http://elevenplustutor2.internet-systems.co.uk/latest/, the videos on that page are not working and if you click the Read More link, the page is empty
That link leads to a 404 page. However the videos on your home page do work. If the issue continues, please disable any 3rd party plugins you are using that did not come with the theme, then clear cache to see if it works.
it leads to 404 no found when you just clicked the link from my post due to comma, please check it again http://elevenplustutor2.internet-systems.co.uk/latest
yeah, its weird that the videos on that page aren’t working. I used the theme’s shortcode. that url is a blog page. please take a look at it again. thanks
Are you using the blog shortcode for that? Make sure thumbnail is set to “yes”. If its assigned blog page, then in theme options > blog make sure the featured image is set to show on archive pages.
If its not either of them, we need you to post on our forum so we can get your login info and troubleshoot further.
The videos are now showing for us on this page: http://elevenplustutor2.internet-systems.co.uk/latest/
its showing but its not playing on my end. did you try to play the videos? I am using the theme’s youtube shortcode
ang aside from video not playing, when you click the read more link, the page is empty.
It doesn’t seem you have these setup correctly. for videos, you need to insert the video embed code in the video embed code field. refer to our docs or video on how to setup a blog video post. See this: http://d.pr/i/yo8l
If you still have trouble with it, we need you to post on our forum to assist further.
Very nice theme and so many options. I’m trying to add text next to the add to cart icon in the header. I feel as though it should say “cart” next to the little cart icon, my preference anyway. What changes to the following PHP do I apply to make this happen?
<?php if(!$woocommerce->cart->cart_contents_count): ?>
<a class="my-cart-link" href="<?php echo get_permalink(get_option('woocommerce_cart_page_id')); ?>"></a>
<?php else: ?>
<a class="my-cart-link my-cart-link-active" href="<?php echo get_permalink(get_option('woocommerce_cart_page_id')); ?>"></a>
Thanks for the comments! Yes that will require a custom coding solution. Please signup and post on our support forum and our support team will try to assist you with that.
Congrats for surpassed 50k sales, it’s amazing!
You guys and your theme are rock!
Thank you Saputrad, we appreciate the comments
A few Pre-sales questions.
Does your theme use the Genesis framework ?
Is it compatible with Optimize Press 2.0 ?
Is it compatible with GetResponse ?
Your demo shows an eStore (or eCommerce), is that included ?
Many Thanks in advance
Our demo uses WooCommerce plugin for the eStore, its a free plugin you can use with Avada. It does not use the Genesis framework it uses our own framework. We’ve not tested it with those two plugins but I do know other users have use Optimize Press 2.0 with Avada so that should be fine. The other should be too but we cannot guarantee that until its ben tested. If you have any issues with it you can always signup and post on our forum and we will fix it if its theme related.
Hope this helps, thanks!
OK, based on the speed of your reply and the helpfulness of your response i’m buying your theme. Support to complete noobs like me is EVERYTHING so well done !
Thank you very much We check comments here on Themeforest about 2-3 times a day. Our support forum has 4-5 people checking it pretty much around the clock due to different time zones.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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