I installed the Demo, but it didnt load the “SHOP”
Know what to do?
You must have woocommerce plugin installed and activated for it to load the shop data. You can start over if you wish, use Wordpress Reset plugin to reset all the settings. Then install the theme, install plugins, then import again.
Its also possible to add a right widget in the homepage, not only in the blog page?
Sure, you can add widgets to any sidebar and any page can have a sidebar.
Thanks for your help!!
You must be using a much older version of Avada, please make sure you are using the latest version.
HOW TO UPDATE YOUR THEME
IMPORTANT UPDATE INFORMATION
Thanks, it worked!!
Im tring to import the demo xml file , and it says:
Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number
Perhaps the new version dont come with the right xml file?
I found the solution in Theme Fusion ” How To Import All Demo Content”
Fantastic, you are welcome!
Just a small question since I want to update avada on pages.
I have 6 copies of your item and sadly can’t remember which buy was for selected website. Can I use whatever download to update my websites or there is some license for each in archive? I want to do it right way so thats why im asking.
Nice to hear from you! You can use one download and update them all, no worries!
This is one of a kind theme.Bravo!
Thank you very much
Hi, i bought one Avada license. I now have several more customers hiring me to create their corporate web. I will suggest Avada for them as well. How should i do now. Can i buy one more license just to make sure the new company has their own license code, or should i ask them to register and buy. The second option doesn’t feel very smooth. Thanks.
Thanks for the comments and questions! Yes you would need to buy one copy of the theme for each site you build. So each client needs their own license for $55. You do not need them to register, you can buy them all from your account
I’m about to make a payment now, for the avada theme.
How can I make sure that this license will be connected to my clients website from the moment I buy the license and forth?
It will be fine, as long as you buy one single $55 license for each site you need it for, then its good. Just make sure you get teh license for the new purchase so you can get support with it on our support forum.
Thanks for the purchases!
Ok, thanks for the quick reply!
No problem, anytime
Hi this theme looks nice, congrats on doing so well with sales.
I have a pre=purchase question.
Can i use a full size header with the theme for non-mobile browsers and have it switch to say a smaller logo when on mobile/smaller browsers?
Also, is their a showcase of sites that people have used Avada for, i am looking for inspiration?
The logo you use will be scaled down on mobile so it fits on the screen.
There is not a showcase yet, we are making one soon!
so i can use say a full logo at 1080 pixels? and it will scale? how would it look typically? or would i be better using a background image and just have the logo on top?
The site content width is 940px at this time. So if you use a full 940px logo then it will take up the full width of the header area, navigation will fall underneath it. Its recommended to use header 5 for a full width logo.
Appears to be a nice theme and popular, but disappointed it will not run on Dreamhost. Rather than fix the problem, they resorted to criticizing Dreamhost which I have been using for over 12 years. ALL other themes I run there have no problems but this one, even as a “raw” new installation even without any additional plugins. Basically, no settings for skin colors and resizing headers and bars will not store at all. I do not have time to reedit CSS and customize what appears to be a professional theme. Really disappointed in support here.
I’m not sure what you are talking about but we have dozens of users on Dreamhost and they have no issues.
Where is this thread where all of this is stated?
Show me the thread URL and I’ll make sure we take a look at it again for you and see what is going on.
The URL is in your support system. I do not publish my public websites here.
No you completely misunderstand me. I’m asking g you for the FORUM thread URL that you posted on our forum. According to your comment above you have a forum thread that we were working on. Please show me that thread URL so I can see this conversation.
Do you realize we have over 50K users and multiple times that in threads? A thread URL is what we need.
I looked at your thread and there are two main things here.
1. I think you misunderstood the staff reply. He was giving you an example of what he knows happened to a user with dreamhost. Never once did he or anyone else state that your host is the issue.
2. You didn’t even let us check because you did not provide the correct login data. And when we asked for it, you still did not give it.
How do you expect us to login and check this out? You did not even give us a chance to check it to see what was wrong.
Do you really think that Avada does not work on Dreamhost, the one host that is recommended by Themeforest? Of course it works.
I assure you it works on Dreamhost. If you want us to figure out what your issue is, you have to give us access to your site. Please follow u on the forum and give us correct login date, we will gladly check and figure out what the issue is.
No I did not. The login was up and he did NOT do it. It has not changed and the login is working. I have even checked the base file permissions, and this is a fresh WP and MySQL database each made from scratch. I have built several hundred WP sites for almost ten years now. This is the second site for which these settings could not be used successfully. I do not know where you store the CSS mods. But they are not loading. This is very obvious.
Here is a DIRECT QUOTE from your support: “On a personal note: Regarding dreamhost – Some of the users have had issues with them in the past. They dont’ really have a reliable service imo. I can tell this from first hand experience for another Avada user. The user moved her website away from them, and even that took days because the backup (which takes a few minutes on other hosts) took days on dreamhost! She’s very happy with her new host though!” There is nothing to misunderstand here at all… please.
We have never had such problems with Dreamhost at all.
Yes he did check with the login you provided, as did I last night and it did not work as of last night. Three total people checked it, two support staff and myself.
I think you may be missing the fact that we are here to help. Our last statement in that thread told you the login info was not working for us. And your response did not even address that statement in your reply afterwards. After I replied a second time telling you it did not work, now I see you have replied again. We will check it again and reply.
That statement about Dreamhost does not mean anything, its simply a statement of a past users experience. We have not had problems with Dreamhost, matter of fact we even recommend them to users. And we have our own test account with them, as well as many other top hosting companies. It certainly works.
Replied in your thread, please follow up there.
The login works. I just did it twice with no problems. We are on a dedicated server at Dreamhost. Is your test account on a dedicated server? Theoretically, this should make no difference. We have not witnessed any. Your theme simply does not work for us with all features functioning. It will not store and implement ANY of the normal CSS changes at all for altering skin settings, e.g. menu size, skin colors, etc. This is on a totally raw install with no other non-native plugins or themes installed. Everything else seems fine. I don’t know what you expect to see different from us if you login? If you cannot perform a simple WP login when it works, you cannot help me I guess. We are extremely experienced at this will hundreds of themes and domains, none of which have these problems. The statement about Dreamhost means everything. It infers that they do not work, are problematic at best, and that I should change providers to get your theme to work. Avada does not work fully for us at all.
Listen, the login data you gave us yesterday did NOT work. 3 people checked it. Today it does work. Why would we waste our time over this, let alone your time? There is no reason to take this down that road, its absurd and a waste of time.
By the way, I understand you are fully experienced and have done hundreds of sites. The same is true for us and even more so.
As I stated a minute ago, we have a dreamhost account for testing and it works. In addition to that, the majority of our users are using Dreamhost since its recommended by TF. Trust me, that is not the issue.
The login works now and I replied in your thread, and also assigned it to our lead developer to check as well. Follow up there.
I have one short question: Which font family have u used in the demo?
I cant find the right fonts in the design-option. I Need the Font-Type for Header, Body, headings, text etc.
Can you help me please? With the developer tool i found the font museoslab?
For our headings we use Museo Slab, the body copy is PT Sans. Museo Slab is a custom font, see our docs on this topic http://theme-fusion.com/avada-doc/special-features/custom-font-museo-slab/
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Click Here To Create A Forum Account & Get Free Support
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Thank you, we look forward to serving you!
hi if i use WPML plugin, can i insert Change Language widget in Home page? do you have a demo with WPML plugin? thank you
Hi, Just purchased your theme. I joined the forum. Forgot my password. I have tried to reset it about 10 times. i am not receiving the email. Is your system down? Thanks.
Maybe the email on file is not correct. Can you email me your forum username and I’ll have it reset.
To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
dman222 is the user. Thanks.
Can you email me the purchase code please? I can reset your password and let you know but I cannot post it here as it will not be private.
I just have a few questions about the slider: 1) Are you able to embed full video links (ie. Youtube, Vimeo, etc…) into the slider? Meaning the video fills up the entire screen of the slider. 2) If yes to the above, does the slider have video with full sound? What functionality does it come with? (ie. play, pause, volume control, progress bar, etc..)
1. Yes you can insert videos in layer, rev, flexslider, themefusion slider and it can be the full size of the slider, and rev slider even has a full screen option.
2. Yes it has sound and player controls. It will have whichever player controls are used for vimeo or youtube.
Thank you very much!
It was really plugins.
Thanks! If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Hello, pre-sale question. Is it possible with Avada built in futures to have side menu with possibility to open pages on the same home page: http://www.lazertronas.lt/paslaugos/zaidimas-lazeriais/
Are you referring to a one page site? We do have a side navigation page template but it will be the whole page, not just a portion.
I’m using header v1 and I would like to remove the search and the upper right toggle as well. In which files can I do that?
Those are easily turned on or off via theme options. The search is handled on the menu tab in theme options, http://d.pr/i/lBh1
And the top toggle is the sliding bar, which is handled on the sliding bar tab, http://d.pr/i/8JdR
Do you have a page for email opt-in capture in the design?
Like a squeeze page?
Yes there are pages you can use like this: http://theme-fusion.com/avada/coming-soon/ It uses the blank template, or you can use any other regular tempalte and set it up like that. For the form, we recommend using Contact Form 7 plugin, its free and we have design styles setup for it.
hi, having problem with unziping the psd folder, and I get no psd files. where can I get them?
It appears your download did not complete then. I just checked and they are included, the PSD.zip file is over 200MB in size. Check that your PSD.zip file is large. If its not, please re-download the entire theme package.
oh it was a zip inside of a zip.. thanks!
where do I find “page_title_bg” psd?
That will be in any interior page, so any page besides the home pages will have that graphic.
I’d like a short text on my blog. The text should be above from my blog.
The text is a brief introduction to my blog.
Is it possible to include so a text?
Yes you can, its best to use the blog shortcode instead of an assigned blog page. Using the shortcode on a page allows you to insert any other type of content you wish above or below it.
Thanks for the quick reply!
You mean I should create the blog on a normal pages and not a post page?. And there working with shortcodes?
But, when I insert a blog shortcode on the normal page, I can not see a blog on the side.
If I navigate to Settings – reading …. the post-page must be “blog” or empty?
Sorry and Thanks!
It runs. I discovered my error.
Awesome, thank you for the follow up!
Hi, congratulations on a great theme…
Thank you McSingin
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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