Hi, when are you thinking to launch a new update? I followed all yours recomendations to integrate well the new woocommerce version but there are things taht not work ok
We will have a new update in a few weeks. However, the solution on the forum takes care of the issues for us. If you still have issues, we would need you to post on the forum and allow us to check them out. Be sure to also turn off your extra plugins too for testing. Also, the fix was just updated today with one more item.
And when you apply the fix, make sure to remove the old folder and add the new one, do not rename or anything, it should just be “woocommerce”
Let us know what you still see and we can check it out. If there is anything else, the KB post will be updated quickly to address it.
Amazing Theme ! You simply can do anything you want
Here is an example of an hotel in Brittany (France) http://www.hotel-paimpol-bretagne.com. The client would drive us crazy as he wanted to change every 2 days but Avada had always a solution available !
Don’t worry if the theme has been bought quite a lot. You can customize easily so that you make sure to get a unique site.
Thank you very much for the feedback and site share, it looks great!
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
Click Here To Get Free Support
View Our KnowledgeBase
View Our Online Documentation
View Our Training Videos
Thank you, we look forward to serving you!
Hello, i purchased your theme and its great. But when i install Event on calendar, fusion core plugin stop working. When i pushed a fusion core button the screen fade to dark but nothing appears no window with options appears. So can we solve this problem together…. Thanx
for few hours i was checking code than i try to uninstall plugins and it appears that this is the problem
See this post on our support center, http://theme-fusion.com/knowledgebase/fusion-core-shortcode-generator-shows-a-grayblank-screen/
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
Click Here To Create A Forum Account & Get Free Support
Please click on below link and find the avada theme page speed as per the worlds reputed Google web developer page speed tester.
I just reply you because i purchase this theme but my both seo consultants not agree to work on my site due to poor page speed of avada.
Please fix the page speed issues in your next release .
Many thanks for your understanding in advance.
As you can see, that is not correct. https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Ftheme-fusion.com%2Favada%2F&tab=desktop
If you do not get those speeds, then you have something wrong. on your end. See this post, http://theme-fusion.com/knowledgebase/is-your-site-running-slow/
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Just to clarify, we will be happy to take a look at your site and setup but need you to post on our forum so we can get those details privately where we handle support.
Hi, I love the theme… I´ve got one question, can I use the same theme on two different web pages for the same client or would I have to buy it again??? thanks a lot
Thank you for the comments! If its a completely different site then yes you do need to buy it a second time. One $55 license is good for one domain/site/project.
I purchased your theme but when I launched the site, my SEO TANKED!!! Other users have had the same problem. See: [link removed]
That’s a serious problem to lose all of your H1 tags without notice! Unbelievable.
This is not true. Please actually read it, you will see they removed parts of the theme which was the cause of that. They removed code, the page title bar which contains the H1. We cannot be responsible for users who remove parts of our code and setup. Its their for a reason.
If you have questions or comments about this, we will gladly take a look for you on our support forum. Please signup there and post a new topic, I will assign it directly to Muhammad to check it out for you.
No worries, thanks.
Will you going to release the Japanese version?
The theme can be translated into any language right now with the translation files. Any language we include are from our users who have translated them and provided them to us to package up.
To translate into your language, follow the steps in our docs: http://theme-fusion.com/avada-doc/special-features/translation-rtl/
Thank you, we look forward to serving you!
Question 1) i am new to this buying themes. can you write somewhere on your site if the license you allow is only for live site or you can use it during development such as as localhost? i know this question sounds strange but i think it’s a good question for anyone who never bought a theme. i am looking forward to buying this theme and doing development at local host before i put site live on a server. can you answer what i asked please ?
2) how do you protect your purchased theme so others can’t hack it or buy it or download it… again newbie question.
3) any plugins are included or am i missing this ? thank you.
1. Yes you can use it as a dev site or test site when building the site. The rule is one $55 license is good for one finished site/project. Each time you need to use it on a new site, you need to buy a second $55 license.
2. I’m not sure I understand this question. Your site is stored on your own server with your own passwords.
3. Yes we include some plugins, rev slider, layer slider, flex sldier, and we have our own fusion-core. You can use any other plugins you desire also.
thank you so much you answered my question. my second question of course is, in future, would you please include a plugin so that your theme can be placed just about any where and is not visible by visitors in the source code. Anyway. thank you again for your help. I am gonna get this tonight. thank you. thank you.
I’m not sure that is possible but I will talk it over with our team.
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Can you please use google translate? Your message only came through as ?
Congratulation for both, Luke and Muhammad.
Without any dude Avada is THE BEST OF THE BEST theme in ThemeForest marketplace, and as you say at forum, success depend of product quality, fresh design, frequent updates and an AMAZING SUPPORT SERVICE.
Thanks in name of all Envato users and keep doing in this way!
Thanks for the feedback and congratulations! We greatly appreciate it all.
We are so excited about v4.0 which is coming in the next 8 weeks or so. I think you will love it
Thanks again Sergio!!!
Hi! Your theme is simply the best! I LOVE IT
I’m trying to create a page with similar concept to your Avada documentation page:
I see that when you click on the menu items on the top navigation bar (e.g. General Info | Installation | Demo Content | Header | Pages | Shortcodes etc..), it takes you to the relevant info on the same page. In addition you have a nice scrolling effect with different speed depends on how much content need to be scrolled to the requested info.
How can I create such a links on the site menu that will direct to downstream section on the same page?
I would like to have one single page site with a menu (About | Our team | Our Products | Contact)
I would like to create main menu items with links that will scroll down the page to a specific section respectively. Exactly the same concept that you have on your great Avada documentation page
Will you be able to guide me how to create such a links?
Thank you very much in advance!
Thank you for the comments! Currently Avada does not a one page parallax effect as you see on our doc page. But the good news is that we are planning on adding this to the theme and hopefully in our next version, v3.4 in the next few weeks!
Until then it would take multiple adjustments, but soon you will be able to easily set one up without any custom work.
Hi we are having a major problem with revolutionary slider and youtube video causes our site to crash do you gave a new version please
We use YouTube videos without an issue in rev slider. So does the slider developer on their demo site. Have you tried it with a different YouTube video?
We can take a look for you on our forum. Please sign up and post a new topic with your details so we can check. Also the latest rev slider plugin is already packaged with Avada v3.3.1
I bought Avada theme and installed it 5 hours ago. Since then, I have lots of issues with my website.
I have the latest version of wordpress (3.8.1) and I am going through lots of issues.
First of all, none of the modifications I made were visible on my website. For example, if I want to change the main menu by selecting one proposed choices of Avada, it makes absolutely no change on the website.
I am not even able to display my top menu (and I respected all the guidelines).
Same thing with the logo. I uploaded a logo and it wasn’t visible on the website either.
Finally, I decided to desactivate Avada’ and reactivate my previous theme. Since then, my previous theme doesn’t work anymore. I decided to delete completely Avada from my Wordpress and the website was only white pages.
The only way for me to have access to my website is to reupload Avada and I still can’t personalized my website.
Does anyone has a clue of what is happening?
Thanks for the purchase and I apologize for these issues you are having. I assure you they are not bugs and most likely configurations or maybe plugin conflicts.
Please disable any extra plugins you have running then test it out. And we will gladly take a look for you on our forum. Please sign up there and post a new topic with all your details so we can check. You can provide login info in the private form.
One thing to note is that if theme options are not working, it’s probably due to server cache. See this post about that. http://theme-fusion.com/knowledgebase/theme-options-not-working/
Also see our docs for creating a menu, assigning it to a location and then also applying it to the top left or right header section via theme options.
No worries, we’ll get you squared away on our forum. See you there!
Thank you for the answer. I finally find out (15 min ago) that it as a plugin issue. I reactivated all my plugins. They were all desactivated when I installed Avada. Everything seems to be fine now.
I have to say that the theme offers great personnalized options that I can enjoy now that they are visbles .
Have a great day.
Fantastic news my friend! Thank you for the follow up and feedback! We’ve got some cool new features coming soon also, something to look forward to
Hi ! Thx for a great theme ! I really enjoy using it, and tweaking the many details for perfection
The Buttons-style is though giving me a hard time. Can’t they be changed in style? I have only managed to remove the shadow from the text, but can’t change color or style.
I’ve found the “Button Gradient Top Color”, the “Button Gradient Bottom Color” and the “Button Text Color”, but nothing seem to happen to any button as I change those. Is it a bug or is it just not the correct buttons that I am using. An example is the button in the tagline_box, which doesn’t change.
Alternatively, is it possible to upload your own button-styles?
Thx guys! Keep up the good work!
The theme options you have listed will control all the buttons on the site, unless you are using the button shortcode and are overriding it in the shortcode. Or it could be a cache issue. Hard to say without seeing it. If you sign up and post on our forum we can take a look for you.
I saw a few comments above implying that Avada is poorly coded in terms of SEO which is NOT TRUE in my experience. I have a content rich blog in a competitive niche that I am using with Avada. I was using another theme and changed to Avada and here was no change in SEO. My site has an SEO score of A- (90) on quicksprouts.com site analysis tool and considering that I have only a few backlinks (less than 10), it is clear;y from on-page SEO. Avada is coded properly for SEO and I would suggest you take a look at other factors like how you build backlinks, keyword stuffing and all of that. Google is coming hard on a lot of SEO practices and that should be something I recommend you take look at. The SEO guys might simply be trying to find a scapegoat in Avada.
Thank you we appreciate your feedback and expertise in this area and agree with all you said.
I think part of the issue for that user was misinformation from a source he was using. Basically they edited the code and removed page title bar and H1 heading. Then we’re upset because the H1 was gone.
Thanks again for your values feedback!
Hi, fantastic theme!
i read that avada does not have review options on posts, for example like tripadvisor . Is this something that is going to be added any time soon?
There is no good plugin around. I would be happy to pay additionaly.
As i would trust you to make it as great as the theme .
Please be honest
Thank you very much.
For reviews, its best to use a plugin that specializes in that area. There are a lot of them out there to choose from. Unfortunately this is not something we will be adding as it is not requested a lot, and we feel the best approach is to use a plugin that is already out there. And no worries, we are always honest
hi, look great is it compatibility with IIS 8 ?
Yes it works on windows servers as far as we know.
I’ve read some previous comments and you mentioned that you prefer to build your own page builder. So i’m curious if you already finished your own page builder and implemented to this great theme.
Yes we are building our own and it is very close to being done. It will releases with v4.0 by the end of the 1Q 2014
Very exciting Thanks!
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