help me please..
Hmmm, this may be a setup issue. But first can you please update to v3.4? See the links below.
HOW TO UPDATE YOUR THEME
IMPORTANT UPDATE INFORMATION
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
Click Here To Create A Forum Account & Get Free Support
hello very good template congratulations brings options to improve the menu?
the demo looks very basic menu
Thanks for the comments! Out of curiosity, what would you like to see done with the menu? We just added a megamenu that can take widgets: http://d.pr/i/4To6
Let us know, thanks!
congrats Haris and Luke on getting more than 60K sales
Thank you very much! We are humbled by that number and the continued sales of Avada.
Thank you and good luck with sales!
Hi there! I would like to build a One Page site. Is there a twitter short code so i could have one section of the site with parallax background, showing my latest twitter feed?
Yes you can build a one page site, but currently there is not a twitter widget to use in page content. We are going to add one in a future release but I do not have an exact date for that. You can try this though, http://theme-fusion.com/knowledgebase/how-to-use-widgets-in-regular-page-content-area/
I am trying to use the child theme but the changes I put in the CSS file have no effect. It seems that colors (e.g. menu colors) are defined in uploads/avada.css. How can I overrule the CSS defined in avada.css?
Have you tried the !important tag in your css? There is nothing that should stop it from working. Currently your account does not show a purchased badge, but we can assist you with this if you signup and post on our support forum with a purchase code.
The !important tag didnt help. I must overlook something.
I am editing this theme for a client of mine who has bought the theme. How can I provide you the purchase code?
Another issue I am having is that in a child menu I have no menu. In the parent theme the menu is there, but when I switch to the child theme the menu disappears.
We can assist you with that and take a look but have to do so on our forum where you purchase can be verified. Plus the comments here are not ideal for providing theme support. Please signup there and post a new topic.
I just bought my first avada, now the fun part begins.
I must register on your forum, if I encounter problems
Just quick question, can I add “number of visits, web counter….” on the page?
Thanks for the purchase! Sure you can add something like that, you would just need to find a plugin or add code to accommodate that since we do not have that feature built in.
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
Click Here To Get Free Support
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Thank you, we look forward to serving you!
Theme looks great good job, i have just purchased and am a complete novice with web stuff if i install all the demo options can i get one of the home pages to use as my homepage ?
Yes you can import our demo data through theme options on the “general” tab. I would suggest checking out our docs as it outlines how to do that, and also how to set a page as your home page.
Demo Content: http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/
Home Page: http://theme-fusion.com/avada-doc/pages/setting-up-home-page/
If you have further questions or need assistance with that, signup and post on our forum and we can walk you through it
BTW, love the name “orangebubbledesign” Awesome!
You are welcome
I’ve been trying to get the Pinch to Zoom feature to work properly. I tried disabling the responsive-ness and it looked exactly the same.
Yes the pinch to zoom will only work if you have responsiveness disabled. Your current site does not have it fully disabled which is why it is not working. Are you using a child theme? This may be due to some changes you made. Try it with the parent theme to verify it works, I can confirm it does on our installs.
Will your page builder be front end or backend?
For starters it will be backend, but eventually you will be able to do both
This theme requires the following plugin installed or update: Fusion Core.
This theme recommends the following plugin installed or updated: Revolution Slider.
?how to solve
Click the “Install Plugins” link you see in the message. That is the notification message you will get letting you know you need those two plugins. You can follow the on screen prompts to install and then activate.
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Someone has stolen my Avada css style and wired my link to haphazardly design a lousy website. How can I resolve this?
If I change AVADA folder to something unique? I’ve emailed the thief but no luck in getting my content (css removed).
Here’s the crook. http://mysticinsight.org/ask
Here is the source code of MY css link <link rel=”stylesheet” href=”http://www.victorialynnweston.com/wp-content/themes/Avada/style.css”>
This didn’t even bother to remove MY google analytics code, thus how I discovered this.
Thank you -
Oh no! I would advise contacting them directly and dealing with this. There is not much we can do in this area, but I would contact them and explain that you found out. Hopefully they will be willing to listen. Definitely a strange situation, I would be upset as well.
I have contacted them – no luck. The registrar was no luck – but I did change my Avada folder’s name – meanwhile this clone still has my css files connected to my website and google analytics! CLONING.
I feel you frustration and wish there was something we could do, unfortunately there are people out there who take advantage of others. I would keep trying to contact them. Good luck!
the demo is a full xml file is there.
There is no longer need for XML files. We have a built in demo content importer, directly in theme options on the General tab. And its even better than XML files because its imports everything, not just pages and posts. It gives you pages, posts, sliders, widgets, sidebars, theme options and more.
Check it out! And here is the info from our docs, http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/
tremendous job the best theme I’ve ever had. Thanks a lot
Have you update to Avada v3.4? Please do and make sure you are using the latest WooCommerce plugin as well.
We fixed the Woocommerce compatibility issues in v3.4 and have an all new setup for it, its much better and requires less custom files, etc. Be sure to delete the old Avada folder then upload the new v3.4. If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
My site is using mainly woocommerce product pages . Avada has very good styling , that i want to use for my main page.
I just don’t like the way tabs are managed vertical in the woo product page.
I saw some other familiar posts, and you have said that you think to add a horizontal option too. Any idea when we can expect that?
Yes we have discussed this and will eventually add this as an option so users can choose. however we do not have an exact date for when that will be added. In the meantime, if you are familiar with CSS, you can make the edit on your end with some custom CSS.
I really suck at editing CSS , that’s why i wanted to ask you “when”.
Anyway ,hope you do it sooner than later .
Thanks for answering. _
You are welcome We’ll get it in as soon as we can.
Tried going to the “support forum” but it’s just a live preview of the theme.
I need to know how I can update the revolution slider. They released a new version, and I exported, saved, and deleted the old version, and it wont give me the re-install prompt.
Hmmm, are you using the correct links for the forum? See them below.
We include the latest rev slider plugin with each update. If you are using Avada v3.4 you will have the 4.2.4 version. If you are not getting the prompt then you can install it manually, the zip file is located at “avada > framework > plugins > rev slider”
Thank you, we look forward to serving you!
hey Please let me know if google wallet and amazon payment for woocommerce will work well with this theme. thanks !
I have not tried them myself with Avada so cannot say, but you should be fine. Try it out and let us know on our forum if you run into issues.
I’m considering buying this theme but I have a quick pre-sales question. I have a company logo that consists of a static background with an animated GIF on top (layered with CSS). Is it possible to use this logo in the header above the menu? It looks like the logo can be used in the Layer slider but I’d rather use it in a header and keep the slider for portfolio items.
So your logo will be an animated gif in the header? Yes that should be fine.
An animated gif layered over another static gif . So 2 gifs make up the logo. Can that be done in the header?
The static gif needs to just be the background image in the header, you cannot upload two logos. But you can upload a background image, so that is where you would place the static one. I’ve not fully tried this unique situation so I cannot say for certain. You can email me the files and I can do a quick test for you at some point. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
Hi. I have the same problem as everyone else here.. sounds like you really need to give some attention to your Plugin Activation code..
I too am getting “Purchase Code is Invalid” error.. thought I know it is not. I buy and use themes/codes from Envato all the time. This one doesn’t work.
Thanks for your help.
It is not an actual problem though, you should see the other comments we left wherever you see it posted. Where are you seeing other users ask this without getting an answer?
That message is only for users who have bought the plugin by itself, there is no purchase code for when you buy a theme that bundles the plugins.
When you buy a theme like Avada, or any other theme here that includes the rev slider plugin, you do not get an individual purchase code for the plugin, therefor do not have anything to insert. The message can be ignored and closed out, it will not affect anything and is simply a way for users to get auto-udpates to the plugin IF they have purchased it by themselves.
We have contacted the rev slider developers and gave them our opinions on this. The majority of users who buy themes will not have a code for it, which makes it a bit confusing when you do not understand that its only for standalone purchases.
If it is not needed to activate the plugin (as indeed, it is not, it works fine without activation) then it is simply confusing that we see the “you must activate this” messages in the plugin. I guess what you are saying is that this is a “feature” of the plugin, and not your theme, and it can be ignored. Thanks.
Yes we fully agree with you on this, unfortunately it is not our plugin and we do not control it. The revolution slider developers added that message in their latest update so it now shows. We have emailed them about it in the hopes they will change it. I understand why they added it, but it is confusing for those who receive the plugin with a theme because there is no code. It should read something like this …
“Hi! If you have purchased a stand alone version of the Revolution Slider, please activate your copy to receive automatic updates & get premium support. You do not need to do this if the slider came bundled with a theme.”
Lets hope they change it for us.
Hello Awesome Author
Is there a way to customize the fonts in the Revolution SLider to Include Museoslab 500? Thanks
Yes just use custom CSS. For example, in the style field use this …
Like this: http://d.pr/i/YJAL
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