I just purchased your theme and I am having trouble installing it. How should I solve this? Thanks
What is the issue? Is it this: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/
If so install it via ftp as your host has a file limit error. Check out our docs and knowledgebase as well, the search function can get quick results.
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
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There are many 404 error pages on the demo site.
Ex: http://theme-fusion.com/avada/product-launch/ return 404
Can you fix them so we can see all the pages?
Can you please clear your cachce? All of them are working for us.
Here is what I see for the link you sent, product page: http://d.pr/i/msfW
i’m currently using your theme for a blog, and i wanted to make a static index page with recent posts. I’ve found the way to show my recent post by using PostGrid, but can’t find a way to make pagination.
Can you help me with that? How can i show all posts on page with pagination?
This can be done you need to set front page as latest posts though. Recent post shortcode does not allow pagination, but you can do it with the main blog page when you set it as post page.
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Hi, is it possible to use Visual Composer with the theme? Or are there plans to integrate it in the future. I would love to use the theme but I am unsure about how well my client will handle using the shortcodes.
We are building our own page builder that will release with Avada v4 in the next few months Currently there is a shortcode generator which our users have been very happy with: http://theme-fusion.com/avada/advanced-admin-panel/shortcode-central/
I have seen users use Vc with Avada, but we ourselves have not tested it and do not know if it fully integrates or not. But our page builder will be done soon!
I want to increase my website loading speed. My first page size 3.5 MB. Can you suggest me anything so that I can reduce page size and boost up loading speed.
Or Should I use w3 catching plugin or something else. I am waiting for your suggestion.
Yes please see this in our KB, which also have info about W3TC: http://theme-fusion.com/knowledgebase/is-your-site-running-slow/
I am using the template on woocomerce and sensei, and I turn off sensei styling, my buttons suddenly look plain- turning on styling however, makes some buttons disappear. How do edit the css for the sensei buttons? thank you
Hmmm I’m not sure as that is not our plugin and we’ve not used it before. But you can target the Sensei buttons with CSS. Use a browser tool like Firebug and find the right selectors to target. See this: http://theme-fusion.com/knowledgebase/how-to-make-custom-css-changes/
Also, I would ask WooThemes support about it, they probably have information like this in their docs or can give you the css needed.
Just bought this best ever theme, great job guys ever! )
Small question, have been started to dig inside, re Header 4 option (banner) – what’s the best possible size (dimension in px.) of the banner to be produced considering the logo size put on the left 176×94 (retina – 352×187).- I want that the banner should fill the rest of space from the right size of the logo, till the end of the page. Thnx.
Thanks for the comments! I’d say around 700-740px wide, depends on how much space you want between logo and banner.
Thank u Pal, everything works like a charm! Same question to the footer area, dimensions for the Background Image For Footer Area? H X W… Thank u!
Your welcome The full footer background area is 940px. But if using 100% to cover the full thing, the size varies depending on your screen size, as it gets sized up and down.
Thanks again, everything works amazing. One more question re Rev Slider – I used to have one within another themes through awhile, but 1st time ever within Avada i can’t edit styles for my slides’ layers, namely when I change or add something to global settings, saving ones, everything is gonna be saved normally, but than within the list of styles neither new style added nor even some changes done within the present styles don’t appear. Seems like the .css file (I didn’t find out one within the Rev Sl directory @ ftp) have the wrong credentials or so… What is the trick?
Also, how to address just normal widows fonts (not Google ones) within the Rev Sl?
And finally, when i add some custom tagline (Appearance/Customize) it doesn’t appear at all when site loads…
That is different than what you remember because the rev slider developers changed how it works. You can still do that, but have to edit the style differently. If you click “edit style” then you ca change the styles there and either choose to SAVE or SAVE AS. Choose SAVE AS and name it a new name for it to show up in the list. Or you can edit “Global Styles” and add new styles to the static style sheet.
For your other questions, please signup and post on our forum and our support team will help you out.
Hello guys! Im using an avada theme as a eshop) already set it up, seems that all is well.
But i need a way for my customers to write REAL testimonials, reviews for my whole company, not an individual product.
I created a page called reviews but could not find a special form to put on this page. The idea is that in the bottom of the page there is a form, very similar to one that is in the “contact” template, a client writes a review, i check it and after i approve it it appears on that page (reviews)
Is it possible?
Thanks for the comments! Yes you can do this but will need a form for the user to fill out and submit. We recommend using the free Contact Form 7 plugin, or the premium Gravity Forms plugin, both cna do what you need and allow you to create any type of unique form and insert it on any page or post. And we include styles for both plugins so they look like the rest of the theme
Thank you, we look forward to serving you!
Hi, regarding the wootheme that bundle with Avada, does it come with the invoice feature which I can print out when a purchase is made or I have to purchase from wootheme?
Actually we do not bundle the plugin, it can be installed after purchase. So you can do anything that WooCommerce includes. http://www.woothemes.com/woocommerce/
thanks 4 this beautiful theme!
Single Product view:
Is it possible to rename “Product Description”, “Description” or “Additional Information” into own categorie names? I want to have own tabs.
That comes directly from the WooCommerce plugin, so it can be changed but you need to do so in the plugin code.
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
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Thank you, we look forward to serving you!
Hi, I would like to buy the theme, but there is still a question that I can’t seem to find an answer to. Can I create a full width slider in the content area that scrolls the persons?
If yes, consider me a new customer
You can use a full width slider in the content area, make sure you use the 100% width page template and the slider is set to be full width also.
The slider content will be anything you add to it.
And are the persons custom post types? That would make them “reusable”
Do you mean this shortcode: http://theme-fusion.com/avada/team-member/
No that is a short code, not a post type. So you would need to insert the same images and content into the slider that you use for the shortcode. Which is not automated as you would like for this setup, but could be done manually.
Presale question: I couldn’t find anything on multiple google maps markers. The last post was from a year ago, where it was “promised” in a future update. Has this happened? TIA, Helmar
Yes you can use multiple google map markers, that was added awhile back. You can also view this on our contact page: http://theme-fusion.com/avada/contact/
Thank you for the super-speedy reply.
One last question: is there a reason for not adding “auto-complete” (ajax search) search boxes? My personal preference would be a google-style search box, big and wide, preferably as a shortcode (allowing for custom styling), and searching more than just the page/post title (fulltext search) with syntax highlighting. Am I asking for too much?
We do not include that at this time, but could possibly add it in the future. Yes that is a pretty big feature to have, and definitely note worthy as i’ve not seen any other themes with it except for knowledgebase type themes. I’ve made a note about this feature.
Once again, thank you so much for the reply. The Jupiter theme (also very popular) has got it, but only in the typical small search box and not the way I suggested. Keep up the excellent work – you deserve all the success you can get!
Note: I just import your W3TC setting.
Please guide me.
The config files are for our server setup and are not a one size fits all and may need to be adjusted for your server setup. Also read the error message in your shot, it shows you what to do to fix it. If you need assistance, please signup and post on our support forum.
Is possible to change look of this navigation or turn it off, because like this it looks something is missing….ok, to be honest, it looks like shit
We’ll have to agree to disagree And yes it can be easily turned off.
Can you give me a rough idea of when V4 will come out? I can’t wait to see ThemeFusion’s VisualComposer alternative!
We do not have an exact date but are continuing work on it, it will be in the next few months. The update process though has already started, v3.5 which is coming next is the first big portion of our v4 release. We are doing it in stages and are super excited about it!
I’m writing you this email because I’m looking for a template where I can sell voices. Your template is quit interesting for me but I have a question, is there any chance to add an audio player in the excerpt. My goal is to avoid that my costumer have to click and go inside the product each time they want to listen to the clip. In that way I’m making the voice research much easier for my costumer.
For the blog and portfolio posts, you can choose to show the “full content” which will show an audio player if you insert one, but it will also show the full post content which may not be what you want. Outside of that the excerpt can show content if you choose to set strip_HTML to “no”. This will allow something like a soundcloud shortcode to show in an excerpt.
Ok. How I can set strip_HTML to no? Thanks, regards.
For the assigned blog page, you do it in theme options > blog. If using the blog shortcode, you set it in the shortcode option.
Hi there! Very nice theme!!! Can I use this theme for a photo website? Does it support unlimited galleries, too many categories of galleries if needed, unlimited photos,? I’ve purchased another theme 10 days ago for photography and I’ve been sad because there have been many issues. I couldn’t have too many pages or categories of galleries (only 4…) and seems to be useless. I’d like to know if your theme, though it is not for photography only, it can be used for photography also but with the above unlimited options I need. Thanks!
Yes you can use the portfolio feature for photo galleries, you can make as many portfolio pages as needed and assign custom categories to each page. Or you can use a photo gallery plugin, or the default wordrpess gallery feature.
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