Pre-sales question, urgent:
Does this theme allow to have both left and right side-bars on the same page?
Not at this time, but we are adding dual sidebars to the theme soon.
i cant’display comment in page but only in post.
Is it possible with your theme ?
yes you can, you need o enable it in theme options > extras, look for this option: http://d.pr/i/Rox5
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Thank you !
How can i change the side navigation background ?
Thanks and Regards
The side nav background is an image, so you can replace that image, its in the images folder and is called side_nav_bg.png.
You are most welcome my friend
I am having the same issue. When I try to upload Avada.zip, it uploads to 100% then loads this page:
WordPress Failure Notice
Are you sure you want to do this?
Please try again.
That means the file is larger than what your server allows. You can upload it via FTP, or have your host increase the size. See this: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/
For future reference, if this kind of thing comes up, check out our support center and do a quick search for the keywords, most likely you’ll get the answer right away.
Knowledgebase search will search all docs & kb posts.
Forum search will searches all forum posts.
hey! Have you made some styles for buddypress ? I am going to make a marketplace with buddypress,bbpress & wooCommerce plugin & I will use wooCommerce vender plugin. Can I achieve my target without conflict / issues with these plugin together. ?
We do not have added styles for BuddyPress, only bbPress, WooCommerce, Contact Form 7 and Gravity Forms. But you can use BuddyPress with Avada.
I need to know if this template can be integrated with “WHMCS”.
We’ve not used WHMCS or have seen any reports from users so we cannot say for sure until it is fully tested.
Excuse Me, I have read the previous comments
And You will add “Catalog Mode”...
I urgently need this feature
So…Can you help me?
Yes we are going to add it at some point in the future but there is no timeframe for it yet. If you need it right away I would suggest looking into a plugin that offers this feature, or get in touch with a developer to help you achieve what you need.
Hi, I have bought this theme and I’m having problems using WPML plugin. I don’t know the reason but the accordion shorcode does not work since I installed WPML. It is supposed to be compatible?
Yes its fully compatible. You may have a different plugin that is conflicting with it. Have you tried to turn them all off except for the ones we include and WPML? Try that out to see.
And make sure you are using the latest WPML plugin version and the latest Avada version.
I would recommend posting on the WPML support site for this if the above does not resolve it. I just checked and it is working on our end, so it may be a WPML config issue, their support team will know for sure. http://theme-fusion.com/knowledgebase/how-to-use-wpml-with-avada/
Hi, On your website www.themefusion.com you have used Jquery FLIP. Any chance of that i can use any plugin or widget of yours or any other suggestions !!
That is our company website which does not use Avada, however the good news is the flip boxes are coming to Avada in v3.5, so you only need to wait a few more weeks for the update
I would like to ask if there is possibility to import Forum Single Topic page as it is in demo content. I have deleted some demo content pages like this forum and now I need to create the forum.
Can you give me some advice, please?
Thanks a lot!
Hmmm that cannot be imported individually, but its easy to make. Just make sure you have bbPress installed and activated, then it allows you to create forums and topics, all in the admin section or on the front end. You’ll see a FORUMS sidebar item in admin, click on it and click “add new” http://d.pr/i/XtMk. then you can add topics to that forum.
On my website the shortecode icon has disappeared. How can I restore it ? I made update wordpress and avada theme and nothing helped
Are you using Wordpress 3.9? If so you need to …
1. Use Avada v3.4.3, download it from your Themeforest account.
2. Install the theme update and also update the fusion-core plugin to v1.3.3, you will be prompted to update the plugin also.
3. Once the theme and plugin are updated, clear your browser cache and you should see the icon in visual editor.
If it still does not show after the theme and plugin update, then you most likely have a 3rd party plugin that is causing it. Disable the extra plugins and clear cache to see that it works. You can then contact the plugin author and tell them they need to update their plugin to be compatible with WP 3.9
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
I have updated and it works now, but I had to empty cache firefox. Thx for your help
Awesome thanks for the follow up. Yes browser cache may be needing to be emptied.
I am new to this and am wondering if you can add an image to the background of a full width page. and if images can cycle on the background. Also, can you have a full width header with a background image/images?
Images can be added to the full width pages, sections, and many other spots. However, you cannot rotate bkgd images unless you are using a slider.
Yes both the header and main background area can have full width images.
Thank you for the quick feedback! Is it possible to have this slider AS a bkgd? I need to achieve this: http://wp.themecss.com/switcher/?theme=Arch but I like your theme much more, for all of the other features.
which background slider would you recommend for avada? I would like to purchase.
If you need a slider in the background, what type of content are you putting over top of it? The rev slider or layer is really the only option right now as it can do images or videos in background. But all the content added on top of it has to be done in the slider. There is not a “page background” you can use to rotate images like that. It has to be done in a slider, and then the slider content can be limiting.
Id recommend just using one image per page background, then you can insert anything on top of it. Its the rotating image backgrounds that makes this unique and difficult to setup.
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
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Thank you, we look forward to serving you!
Pre-Sales Questions Here:
Avada obviously is wildly popular and I’m sure it’s for good reasons. For me, I’m always looking for a tool that allows ME to design websites. I build sites using Genesis now. I have a firm understanding of HTML and CSS with rudimentary grasp of PHP.
1. Is Avada a good platform for me to build new websites and customize as needed?
2. How does it compare to Genesis? Is their a hook system to create custom pages or you use a different process?
3. Will I have the flexibility to turn off any features I do not need on a website so to minimize site sizes?
4. Can Avada be white labeled so I can brand it as my own? Or can it export all settings to a new child theme that I can name?
Thank you in advance.
1. Yes we feel it definitely is.
2. You can use shortcodes and wordpress page templates to build any type of custom page. http://codex.wordpress.org/Page_Templates Or build a child theme also.
3. There is the ability to turn off features, although not for everything, but any of the major ones can be via theme options
4. Yes you can build a child theme, you can also white label it if needed by editing the style.css file
I’ll admit right off, the main reason I bought the theme was because you guys answer EVERY question! Now to dig into the theme and see what I see.
Thank you for the kind words We know that we would be no where without our users, and understand that you guys keep us going. We are at your service
With Avada theme, can we get a content area with larger than 960px?
More like 1024px by exemple.
Thank in advance,
You can widen it but right now it will require custom code edits on your end as we do not offer options for that. The good news however, is that we are going to be adding options that allow the user to choose the site width, coming in a future update.
Guys the font size in Avada looks a bit small, can we increase it?
Yes you can increase any of the font sizes directly in theme options.
do i need to know some kinda of code to use this theme or will the shortcodes be easy enough?
You do not need to know code to use Avada, so its all good!
Can you tell me how can I change the height of each sidebar wideget. Now I have several widget on the right sidebar. But them seem have more space each other, I want to shorten the space.
This depends on which ones you are using and the content. There are not options to remove space in widgets, it will require custom CSS. Or you can place a regular text widget in-between each one, and enter a separator short code with a negative value. See this: http://theme-fusion.com/knowledgebase/how-to-add-or-reduce-space/
Could you please give me some advice?
The code above is identical so maybe that was a typo? Either way, please signup and post this on our support forum with the details and our support team can help you out.
Can I put the layerslider on all pages? I have to set it manually for each page?
Yes it can be on all pages, but will require you to assign it via page options for each page, there is not a global setting for all pages at this time. That would be a useful feature though, I’ve made a note!
Ok, i will replace at your next update
Sounds good, thanks!
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