Very Good Sales, Congratulations
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
Click Here To Get Free Support
View Our KnowledgeBase
View Our Online Documentation
View Our Training Videos
Thank you, we look forward to serving you!
Im trying to edit my home page however I have html code in both my visual AND text editor.
For eg: I paste the html code below in the text editor and when i switch to Visual editor the same html code is displayed.
is fully responsive and can adapt to any screen size. Try resizing your browser window to see it happen.[/content_box]
includes the awesome Layer Parallax Slider as well as the popular FlexSlider2. Both are easy to use![/content_box]
included a backend color picker for unlimited color options. Anything can be changed, including the gradients![/content_box]
loves fonts, choose from over 500+ Google Fonts. You can change all headings and body copy with ease!/content_box
Is this an issue with the theme or wordpress?
Yes that is correct, those are shortcodes 9not actual code). The theme does not have a visual builder yet, it uses the shortcode generator. However,a page builder is coming in our next major theme update, v3.6. See a preview and stay up to date here: http://theme-fusion.com/forums/topic/avada-3-6-important-information/
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
additionally, how does the auto updater work. Im currently running version 3.5.1 but the latest version is 3.5.3?
Check out our docs or videos on how to use it,
I have have a WordPress multi subdomain site singularly owned by myself only. If I purchase this theme can I use it on all my subdomains?
Hmmm will each one have different content? I believe one single license is needed for each subdomain you use it on, but for complete clarification, please ask Envato support here: http://support.envato.com/
The following message appears when I try to personnalise the theme on WP Themes:
“Revolution Slider Error: Slider with alias captions_tall not found.”
Do you know What I have to do to make the Revolution Slider effective?
Yep that is a common error that means you do not have that slider name. Check out #1 on this documentation post: http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/
How can I add a custom icon / svg to the font awesome collection?
So that it will display and can be selected in the font awesome shortcode generator?
This can be done but is not a quick answer that we can give out. It involves some custom work. I would suggest googling this if you are familiar with doing sucj work, if not we can recommend using Microlancer.com to hire a dev to help with that.
I want to purchase, but I REALLY need to use a Page Builder for my project. I read about the 3.6, but I can’t see the forum post.
So… when the next release will be available with the Page Composer support and everything else?
Oh, and… Page Builder for Posts and Custom Posts too.
We are unable to give out a release date due to the nature of development work, we do not want to give a date then miss it due to testing or complications. However 3.6 is our next major release so it is not too far away. The page builder can be used for posts as well once it is done.
I just downloaded and installed Avada. I have done this by using an Installaron on my Direct Admin of Wordpress and then uploaded the file avada.zip
When I activate the fusion core it gives me the following error on top of the wordpress:
Warning: include_once(fusion-slider.php) [function.include-once]: failed to open stream: No such file or directory in /home/xxx/domains/kamarayoga.nl/public_html/wp-content/plugins/fusion-core/fusion-core.php on line 630
Warning: include_once() [function.include]: Failed opening ‘fusion-slider.php’ for inclusion (include_path=’.:/opt/alt/php53/usr/share/pear:/opt/alt/php53/usr/share/php’) in /home/xxx/domains/kamarayoga.nl/public_html/wp-content/plugins/fusion-core/fusion-core.php on line 630
Warning: Cannot modify header information – headers already sent by (output started at /home/xxx/domains/kamarayoga.nl/public_html/wp-content/plugins/fusion-core/fusion-core.php:630) in /home/xxx/domains/kamarayoga.nl/public_html/wp-includes/option.php on line 747
Warning: Cannot modify header information – headers already sent by (output started at /home/xxx/domains/kamarayoga.nl/public_html/wp-content/plugins/fusion-core/fusion-core.php:630) in /home/xxx/domains/kamarayoga.nl/public_html/wp-includes/option.php on line 748
How do I get it to work. I just, 10 mins ago, downloaded the file.
Hope you guys can help,
It seems to me that you have a bad installation. have you tried to redownload and upload it again? Its possible not all the files upload properly.
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
Is it possible to edit/modify an inserted shortcode via shortcode editor?
Hmmm once the shortcode is generated and placed onto the page, you have to edit it on the page itself. What you suggest is more along the lines of a page builder. We are adding a page builder to Avada in v3.6, which is our next major release and will be free to you since you have already purchased Avada.
When is version 3.6 coming out please? I’m sure you previously quoted last month…..
We’ve not ever given out a date for 3.6, last month or this month. Too many things can cause delays so we cannot give out dates. You will get notified via email from Themeforest, or through your WP admin dashboard if you are setup for auto updates once its ready. Also we are taking on beta testers on our support forum if you are interested in that.
Thanks for your reply. Yes interested in beta testing, happy to help….
Sounds great, go ahead and post a reply here with your contact email address and we will notify you when beta package is ready. http://theme-fusion.com/forums/topic/avada-beta-testers-needed/
So I added a social share on the home page, and when I click share on Facebook, it doesn’t say what I want it to say. It says this:
I found that widget and changed it, but it still shows the same. And how do I change the “Home page 12” To my site name?
P.S. It works with all the other options, just Facebook is the one that it doesn’t work
We can assist you with this on our support forum, please signup there and post a new topic.
Hi, can I make 1170px width in this theme?
Right now it has to be done by modifying the theme code, there is not a built in option. However, in our next major release, there will be controls to set the site width to whatever you’d like.
“We’ve discussed adding integration for VC as well so users have a choice, but we’re not sure the verdict on that one yet”
This possibility sounds very interesting.
It would extend the theme capabilities enormously.
Thank you for considering it.
We’re here, let us know what the question is
is it possible to have widget in sidebar in box in order to separte them and of course a 10px padding top and bottom.
Ithink this will help visibility of Sidebar.
Tell me what to change please .
In fact i need The widget Title to be separte too with a diiferent color.
There are not options to set it up like that so it will take some custom css work. We can recommend using Microlancer.com to find a developer to assist with that, and you can also add this to our ideas section on our support site. Users can vote on the idea and the more votes it gets the higher the chance of it making in the theme.
Click Here To Submit Your Idea!
Thank you for choosing Avada!
how to set the image carousel to show 4 items and scroll the rest remainders.
and also to inlarge the item images
please see here: http://oczdesign.s2uthemes.com/
Unfortunately there are no settings to do those things to the image carousel. It can be done but will require code customizations.
One thing you can do is set the picture size to “auto” and the images will display the correct ratio without being cropped. But 5 images will still show.
Hi My name is Allen from CHINA. I have viewed your great WP theme Avada and like it very much.
Approx 40 mins ago, I purchased this theme item – Avada by my Chinese Bank Account. (Firstly I was pretended to buy via my PayPal, but it doesn’t works.) On my payment records, it clearly shows that my payment funds to you has been paid successfully. But why my Envato Account shows I can not download your theme?
Can you please check if you have received my transferred funds to you?
It’s pretty urgent. Please confirm and let me know as soon as possible.
My email is firstname.lastname@example.org. Thank you!
Hi.. Please reply me as soon as you see my feedback. I’m so worried about that. Looking forward to hearing back from you soon. Thank you!
Oh I’m sorry to hear this! Something must of been messed up with the purchase.
We (Themefusion) are just the author of the theme and do not handle any transactions. You need to contact Envato support at the link below. Fill out a ticket on the right hand side and they can assist you. http://support.envato.com/
If it’s urgent, once you fill out the ticket, tweet the ticket number to @envato_support for faster service.
Thanks and good luck!
I’m using avada long.
Featured on the blog I get images with a color off. I have disabled the rollover.
can you help?
Thanks for being a long time Avada user!
Yes most certainly we can assist Please signup at our support forum, and post a new topic with all the details and a link to the page in question so we can assist you further.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $24
Regular license, 6 months author support.
Envato sets up the theme, hosts your website, and provides support.
7 day free trial.
Find out more
Power Elite Author