We cannot get private information here and provide support, it has to be done on our forum. Check out my reply to your other comment, and here is a link below that shows you how to signup and get support.
But it looks like you may not have a featured image uploaded for each post. Check out our docs for how to setup the portfolio.
Thanks, see you on the forum!
Thank you very much for the reply, I did not have a featured image set, my fault, that fixed my problem, and your reply made my day.
Fantastic, happy to hear that!
If anything else comes up, post on our forum and we’ll help you out
Hi, are you planning to add the feature Recent Posts and Popular Posts in carousel view? If yes, when?
Right now we do not have plans for that feature, currently there is a widget that is similar but is in tab view.
May I suggest you add this to our new ideas section of our support site? We’re always listening to our users. If you have any feature requests, recommendations or ideas – you can add them to our idea section. Each idea that is submitted can be voted on by other users. This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!
Click Here To Submit Your Idea!
Thank you for choosing Avada!
I submitted it.
I think this feature would improve considerably the theme, especially for bloggers..
I’m trying to use the rev slider and it’s not installed…? I reinstalled the theme and it’s still not available.
I checked all documentation and cannot find a way to fix this issue. I have checked themepunch documentation and it says to contact you for the .zip file that should have been installed with the theme.
Can you please advise?
When you first install Avada, you will get notifications in your admin to then install the plugins. See this post from our docs: http://theme-fusion.com/avada-doc/install-update/plugin-installation/
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and include your site URL and version of Avada and we will be with you promptly.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Yeah, I saw that in the docs but either I dismissed it (possible) or I didn’t see it when I installed the theme. I think this is what happened.
I’m going to create an account now. Thank you!
If you dismissed the message, it should still be accessible under “appearance > install plugins”.
Thanks, we’ll check it out in detail on our forum. Be sure to include your WP and FTP login info for faster service,
when do you think ver 4 will be ready ? if??
We’ve changed our development cycle and ended up splitting up v4 into a few smaller updates. v3.5 which was released about a month ago was the first step in that direction. v3.6 is our next major release and will include a custom page builder, dual sidebars and complete control over the site width. Stay up to date with that here http://theme-fusion.com/forums/topic/avada-3-6-important-information/
You can also signup for beta testing here: http://theme-fusion.com/forums/topic/avada-beta-testers-needed/
At this time we cannot give out a release date but it is getting close. Beta testing is starting in a week or two.
1) But for a small website (like mine), it is a very big page size: http://tools.pingdom.com/fpt/#!/dCwrsk/http://theme-fusion.com/avada/
1. The link you gave is for our live demo, not your site. Our demo has every feature turned on and has an extremely large amount of content. If you have a small site, then the page size will be reduced. That is normal, and even with that look at the page speeds you can get: http://gtmetrix.com/reports/theme-fusion.com/5a4s0b4B
2. Those are from the 3rd party plugins, not the theme. The ones you quoted are from the Revolution Slider. That is how they set it up and it has to be done that way, but it does not slow down performance as you think it would.
3. Again, some of that is not from the theme but from plugins. You do not have to choose to use those plugins if you do not want to. Some of the theme code is like that because we can’t have them all in a css or js file as they are dynamically created and change on per page/per shortcode basis. If we create an own file for any script/style needed separately on the fly, that would slow down loading tremendously.
As you can see from our demo, which is loaded with content and has every plugin and feature on, it still gives amazing results (see link above).
If you need assistance in this realm please post on our support forum so we can check out your site and give you some recommendations.
I am trying to use a – (minus) value padding in Header Top Padding, i have the latest version of the theme installed, this used to work in previous versions but i cannot get it to work now, can you help?
Hmmm that should work, it may depend though on which version you are using, etc. Can you please post a new topic on our forum so we can take a look at this for you?
Just a quick qiestion: If I install Visual Compser jusing the Avada template, will all Shortcodes from the avada theme be entegrated in the Visual Composer?
Thank you in advance.
No they will not show up as integrated elements. However, you can use the text block element and add the shortcodes through our generator.
We are adding our own custom page builder in our next major release, coming soon!
Ok. Thank you for the respons.
When do you expect the release to happen?
We’re a bit hesitant to say because so much is involved and we do not want to make a promise we cannot keep. It is our next major release and we are at the end of the development and into testing.
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
Click Here To Get Free Support
View Our KnowledgeBase
View Our Online Documentation
View Our Training Videos
Thank you, we look forward to serving you!
Hey Im thinking about buying this theme. however, I have never converted a PSD file to a wordpress theme…Do you know of any helpful online tutorials that would walk me through the process step by step?
Hi blink, this is a WordPress theme. When you buy an download this package, it is going to be a WordPress theme. More info: http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226
Anyone else having problems with Contact Form 7 or the contact page form?
We’ve had this cross our forum, check it out and see if it relates to your issue. http://theme-fusion.com/knowledgebase/3-5-3-contact-form-7-error-messages-make-input-fields-unclickable/
Its for Avada 3.5.3. Other than that everything else is working, if that is not your issue please post a new topic about it so we can check it out for you.
Upgraded to the latest version of Avada and experiencing some issues – hopefully you can shed some light on this.
Unable to view any ‘Theme options’ within the dashboard menu – all I see is a blank screen on each theme options tab i.e Header, Typography etc
Also within ‘Menu’ I am unable to see any menu blocks so unable to edit any menu’s within the site. All issue’s seem to be within the ‘Appearance’ menu on the dashboard.
Any idea on how to fix this issue?
For theme options, you just need to clear your browser cache.
But that should not affect the menu section, however give it a try. The theme does not interfer with core WP items like menu section.
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread.
Quick Question. I am working on a client’s website using this theme. They are using WPML including 3 languages (Netherlands, English and French). I have set up a portfolio page for the three languages using the Portfolio Four Column Text and for some strange reason the french version doesn’t show any of the portfolio item. The other two languages show the portfolio items. Any clue on how to fix this?
You need to make sure you select each post to show in all languages. If you have issues with that, I would recommend contacting WPML support.
Thanks for responding. Each language has different portfolio pieces. Is that the reason why it’s not working.? Also, I can’t change the portfolio options for the page under the french language. I am testing to see how the portfolio section works and when I change the filters to hide and select update, the filter dropdown still shows “show”.
Hmmm, we would need to see your setup on our support forum. Please acquire the purchase code and then signup at the forum and post a new topic so we can check.
Ok great. I will get the client to post the topic in the forum. Thanks!
Sounds great, thanks!
i would like to know if the shop templates can be used like a online catalog of products, like the same layout, but witout shopping cart functions and buttons, and if I can replace the “add to cart” button by one “place order of product” that will be display a enquire contact form.
Or i can use the portfolio templates for that?
What do you recommend to me?
Technically you could use the portfolio for this, it would be setup just like you see on the portfolio page.
For the shop, that is all controlled via WooCommerce. They do not include a catalog type feature out of the box, but there are plugins out there you can use that will allow that.
I have a pre-sales question. Does your theme support the following:
1. Private members area
2. Private post
3. Private file browsing
4. Archivable media (videos, presentation files, etc.)
5. Account management
6. eCommerce ready
7. Custom member type
These are the important feature that we’re looking for.
1. This would come from a plugin and not the theme, so that depends on which one you pick.
2. Yes WP allows posts to be private with password protection
3. Same as #1
4. Yes through WP or just storing it on your server
5. Depends on what type, but this is the same as #1 above
6. Yes we recommend WooCommerce.
7. Same as #1
Hi I have installed Visual Composer and now everything is aligned to the right on full width layout.
I’m not sure what would be going on there as we do not include VC with the theme. I know other user have used it though without that issue so check in the settings of that page and the elements to see if it is set to be right aligned.
We are adding our own page builder to Avada in v3.6, our next major version. Preview it here: http://theme-fusion.com/forums/topic/avada-3-6-important-information/
Will a masonry layout be available soon?
Possibly yes. Right now we have the GRId for blog and portfolio. Like this: http://theme-fusion.com/avada/portfolio-grid/
We’ve not used that plugin with Avada before, but it should not be an issue. We cannot guarantee compatibility with all 3rd party plugins, however if an issue does arise with one you can post on our forum and we will check i tout. If its theme related and we can fix it, we will.
The images you see on our demo are not included, we do include some free stock photos with the demo import though. Most users just change them out afterwards, they server as placeholders basically. But the ones on our demo are mostly licensed stock images. But you can find any of the ones you need at places like photodune.net or fotalia.com.
Hi. Is there any way to see what this looks like with BuddyPress? In particular, wanted to see how the member’s profile pages appear. Thanks.
We do not add any extra styles for BuddyPress so it will pretty much look like the default setup the plugin offers. Sometime in the future we may add design integration, once we do we will add a sample on our demo.
Hello! Great theme. Is it possible to link directly to a sortable portfolio category from elsewhere on a site, using anchor tags or suchlike? Mousing-over any of the category “buttons” at portfolio level just gives the link “http://theme-fusion.com/avada/4-column/#” for all categories, so I’m not sure how we could acheive this – if possible?
Thanks very much
Hmmm I’m not sure off the top of my head, but please post this on our support forum and our team will be able to give you a definitive answer.
I have seen your template http://demo.theme-fusion.com/
I’m a wordpress user. Not a developer. I want to install a demo site and play with it to build our final website.
We have some very bad experiences with template suppliers, where the demo looks beautiful, but the download inclusive demo data is real bull shit.
So my question is or you give me the template inclusive demo data that is exact 100% the same as your demo template at http://demo.theme-fusion.com/
If there is any image license issue, you can use a full black image instead of the original image.
If this is 100% the same, I will purchase your template.
Thank you and best regards,
Our demo content is not 100% exact because it cannot be, but its probably 95% exact. The reason for that is below.
1. Our demo images are license stock imagery, so the exact ones are not included. We include others.
2. On our demo, we show every possible portfolio page combination with all columns and sidebars. That is too much to import on most servers, so we do not include all the sidebar pages. But this is a good thing because you do not want 20 something portfolio pages anyways, and changing out a portfolio template is as easy as selecting a new name in a dropdown selection.
3. We include a few samples of each kind of slider we provide. Including all the demo layer and rev sliders would be too much to import and crash servers, but after you install the theme, you can download the rest of our demo sliders from our documentation. So you do get them all, just not all with the import.
4. Feature pages – look under the “feature” menu item. You will see all of those are the same page with different feature on them. There is no reason for us to include all of those in the demo content. We only include one sample feature page and one child page. Which is all you need.
5. Megamenu will not import with the correct settings. That is a WP lack of feature. However, you can easily set it with one click of the mouse, info is here http://theme-fusion.com/knowledgebase/setup-mega-menu-demo-content-import/
So as you can see, there are good reasons for the few things that will not be exact, but it is 95% the same.
If i some support need after buying this template can you give free support?
And if i need some CSS changes for example a new area for advertence on the top of the page can you give a cheap support?
Yes we offer free support after sale. Support covers and bugs that may come up, theme related questions, etc. It does not cover though customization work or 3rd party plugin work.
Typically we do not offer custom CSS changes unless it is a very simple one line change. If its one liner, we can assist with one or two of those, but not consistently. unfortunately customizations take a lof of time and that is not something we can offer for free support. For customization work outside of that, we have a customization partner we can refer you to that charges by the project.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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