18,789 Reviews

for Customizability

Very clean & esay to handle template. Very flexible for layout, typo, design.

for Customizability

This is the perfect package in setting up almost every element you need in building wordpress websites. Looking forward to more demo samples and to support Avada in the future.

for Other

Everything its great about this theme

ThemeFusion

Author response

We all agree with you! The best is still to come :) :)

for Customer Support

For all rating reasons !

ThemeFusion

Author response

That is wonderful to hear, thank you for sharing :) <3

for Flexibility

Awesome

ThemeFusion

Author response

Absolutely! Thank you :)

for Customizability

This is by far my favorite theme ever... I'm a web agency and this is almost the only theme I use for my clients, as it allows you to do pretty much anything you want on a website: Only ont theme but so many possibilities...

ThemeFusion

Author response

Thank you for the kind words, we aim to please and build relationships with awesome customers as yourself :)

for Customer Support

Support has been stellar (thorough and quick). Though an initial moderate learning curve, I LOVE this theme and the look I am getting with it. My best purchase so far on Envato! (And I have spent a LOT of money here...)

ThemeFusion

Author response

Thank you so much, we are very determined to offer the best support around, our support technicians are thoroughly trained and constantly educated on updated features and technologies. We are happy you are happy :)

for Bugs

All sidebars broke after a while, I had done no changes.

ThemeFusion

Author response

Hello!

What we do know is that the theme cannot break it’s own sidebars, autonomously. We also see that you have had Avada since September 2012 but have never created a support ticket.

The reviews section is not meant for support, you have valid Avada Grandfathered support -> http://bit.ly/1SwDKpe - so please do create a ticket and our team will gladly assist you.

If your sidebars have been working and then suddenly stopped, you need to check:

- Make sure that you are running the latest version of Avada, version 5.2.2 and all patches have been applied

- Make sure that WordPress has been updated to the latest version which is version 4.8.1

- Make sure that your cache plugins are purged

- If you have server side cache, make sure it is purged as well

- Make sure all 3rd party plugins are up to date

We have an entire dedicated support team for answering customer questions and helping them understand Avada.

The support center is located here but first you need to create an account by following these steps.

Online Documentation Link Is Here

Video Tutorial Link Is Here

You can get answers to any questions you need at our support center.

One of our team will work directly with you to help answer any questions you may have.

We hope to help you get a better feel for Avada so you can enjoy it with the rest of our community.

Thank you,
ThemeFusion

for Other

Great theme, very versatile. And the support is extremely helpful and nice!

ThemeFusion

Author response

We aim to please :) thank you so much for sharing :)

Contact Form 7 Plugin causes my WordPress to crash.

ThemeFusion

Author response

Hello!

Then clearly the plugin is the root cause? There are no reports of the CF7 plugin causing WordPress to crash so something else is at play, and I am not sure how this relates to Avada. Check the Avada Status page and see if your server needs more memory -> http://bit.ly/1T5luaR - or delete the plugin and reinstall it.

You have not created a support ticket, we encourage you to do so and our team will gladly assist you with this.

We have an entire dedicated support team for answering customer questions and helping them understand Avada.

The support center is located here but first you need to create an account by following these steps.

Online Documentation Link Is Here

Video Tutorial Link Is Here

You can get answers to any questions you need at our support center.

One of our team will work directly with you to help answer any questions you may have.

We hope to help you get a better feel for Avada so you can enjoy it with the rest of our community.

Thank you,
ThemeFusion

for Flexibility

Easy to use, tons of ways this theme can go.

ThemeFusion

Author response

Thank you so much for sharing :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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