21,661 Reviews
Simply the best theme out there.
Great Theme! But one star less for the performance.
This template has a huge learning curve for the average customer. Customer support takes forever to respond. It's especially important if you are running a business. I'm am not happy with the product and service overall. Envato also failed to give me a refund. I'm just not happy about losing $60 for a bad product.
Author response
Hello
It is very unfortunate that you are trying to misinform others.
You have not registered a support account and have thereby never created a support ticket either, to claim that our support takes forever is simply not the case. Likewise, there is always a learning curve when using any theme for the first time, it is not however huge or difficult and all of the resources you need are available to you.
Your refund request states that you do not have time for a learning curve to set up a simple store. Well, if you look at this (one of several) Avada + WooCommerce demos we have created > http://bit.ly/2HD5Ju7 - that entire demo, or parts thereof, your choice, can be installed compete and at the click of a button. It takes a minute.
You can also watch our detailed video on how to install a demo here
Also, please see the resources and help files below:
Avada documentation -> http://bit.ly/1La5xgv
Fusion Builder documentation -> http://bit.ly/2dm8GLU
Video Tutorials -> http://bit.ly/1G7dsDU
Avada Quick Start Guide -> http://bit.ly/1N505Om
Our team is happy to help out and walk you through any questions you have simply submit a support ticket.
Click Here To Get Avada Support
Cheers,
ThemeFusion
Excellent customer support! Very responsive and timely. Easy to correspond with, particularity Muhammad Hassan. The continuity with corresponding with the same CS person from start to finish saves time and maintains consistent support through the life of the ticket. Kudos to Muhammad for an outstanding customer support experience!
Author response
Thank you so much for choosing Avada :) <3
Perfect!
Author response
The best is still to come :) <3
by domnoy 4 days ago
Felexibility - great!
I'm very satisfied by its support!!! :)
Author response
Thank you so much for choosing Avada :) <3
tutorials ? not easy to finde .....
Author response
Hello :)
All of the information you need is at at your disposal and we encourage you to use it. Our documentation and videos are extensive and comprehensive.
There is also the user community forum > http://bit.ly/2L4MWJ9
Our general contact methods > http://bit.ly/2NJoU51
A 16K strong Facebook community group > http://bit.ly/2PJcg7k
Also, please see the resources and help files below:
Avada documentation -> http://bit.ly/1La5xgv
Fusion Builder documentation -> http://bit.ly/2dm8GLU
Video Tutorials -> http://bit.ly/1G7dsDU
Avada Quick Start Guide -> http://bit.ly/1N505Om
Our team is happy to help out and walk you through any questions you have simply submit a support ticket.
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Cheers,
ThemeFusion
