There is a small learning curve using any new theme for the first time, it is to be expected and you did open a support ticket. However, after you were cordially asked to elaborate on the issue you were having you decided to change your reasoning for the refund several times. Claiming different reasons, with each reply, and not being willing to elaborate on that reasoning, unfortunately, does not suffice.
We do encourage you to spend some time checking out our documentation, videos, help files and engaging with your support team if you need guidance and assistance.
Avada is a design tool, and with the Advanced Options Network, you certainly can achieve your design ambitions.
It's very simple indeed, just 2 points that you need to know to use our Advanced Options Network.
1. There are global options that affect you entire site.
2. There are individual options that affect only that page or post.
That is how the entire options network works and allows you to build incredibly unique, professional websites as you see here.
And using our Fusion Builder it makes it even easier.
We have a support center where we provide top notch support to all our customers and detailed online documentation, knowledgebase help files and video's
Our Avada Quick Start Guide -> http://bit.ly/1N505Om
Our KnowledgeBase -> http://bit.ly/2sXiuZs
Our Online Documentation -> http://bit.ly/2v46jXn
Our Training Videos -> http://bit.ly/2gPmYXo
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!