Web Themes & Templates

Reviews for Avada | Website Builder For WordPress & WooCommerce

23,434 Reviews

for Design Quality

Speed ranking is not bad, very very very bad. That means problems with serach engine ranking, user experience and using most of the features. You can;t use them because you are afraid your page will take one minute to load.
One star for not optimizing the theme, just focusing on adding more and more with no tuning to existing errors and code. Also the problem is raised by users for some time now(1 or two years from what i saw).
Otherwise the team is good, but I don;t recommend you to buy it if you are searching for a template to use for a long time. Just imagine if now it;s working this bad after a few more features added what will happen. Cheers,
George

ThemeFusion

Author response

Hi there

To install a theme and plugins and expect the site to (no matter the theme or plugins you choose to use) simply be optimized perfectly on its own accord without decision making and utilizing the tools at hand, is not going to help.

There are a very many factors that influence performance, ranging from the number of plugins, to the server not having Gzip enabled, image optimization, incorrectly configured cache plugins, no cache plugins, too many cache plugins, incorrect use of a CDN, keeping the theme and plugins updated, missing images in child themes that you add as a customization and the list goes on. All of the tools that you need are available for you to be able to enhance and manage your site's overall performance; however, anyone building a site needs to make wise decisions as to what and how you decide to add to your website.

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Create An Account & Get Avada Support

Thank you,
ThemeFusion

for Feature Availability

I'm satisfied. I've used a lot of templates. The Avada is simply the best.

Boris A.

for Feature Availability

The main point on having avada is to get like a wysiwyg theme editor. Once you purchase and install it is supposed to work under a fusion buider wich IS NOT included. Instead it has Avada core and Avada builder wich is absolutely useless.

Its a complete waste of time and money.

ThemeFusion

Author response

Hi there

Yes, it is included. As of version 7.0 the name was changed.

Fusion Core = Avada Core

Fusion Builder = Avada Builder

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you,
ThemeFusion

for Customer Support

I like this theme very much and their support is very good. Excellent code, excellent features, and most excellent support!

Licence key is not working ,,,only reloading icon screwing for theme lot of time

for Other

The complete Avada is 60$, but only 6 months for add your support are 42$. WTF!
They update a new version and all my page now have problems, but i dont want to pay a support who only resolve 1 of 9 problems i had with this CMS.

ThemeFusion

Author response

Hi there

If your support is expired, you are not restricted in contacting us. There are numerous ways to get a hold of our team and I do not see that you have tried to make contact using these methods.

You are welcome to contact us via one of our general contact methods > http://bit.ly/2NJoU51

Direct email > support@theme-fusion.com

There is also the user community forum > http://bit.ly/2L4MWJ9

A Facebook community group > http://bit.ly/2PJcg7k

Also, please see the resources and help files below that can help you:

Avada documentation -> http://bit.ly/1La5xgv

Video Tutorials -> http://bit.ly/1G7dsDU

Avada Quick Start Guide -> http://bit.ly/1N505Om

Likewise, when updating you must ensure that you follow these detailed update instructions:

Updating from an old version of Avada? -> http://bit.ly/2pPNngZ

Important Update Info -> http://bit.ly/1FAmQpu

How to Update -> http://bit.ly/1H8JGzo

Fusion Patcher -> http://bit.ly/1QSd8Ol

Avada Change log -> http://bit.ly/1EK5mAg

Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install

Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1QSd8Ol

Thank you,
ThemeFusion

for Design Quality

Registering and activating this product is absolutely ridiculous. Constant "invalid token" messages. The whole registration and activation process is garbage and needs to be overhauled.

ThemeFusion

Author response

Hi there

Please make sure that you follow the steps detailed in this help file and video > http://bit.ly/2KXk3eJ

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you,
ThemeFusion

Can't validate purchase with Token Key

ThemeFusion

Author response

Hi there

Please make sure that you follow the steps detailed in this help file and video > http://bit.ly/2KXk3eJ

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you,
ThemeFusion

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