485 comments found.
Hello! Please be informed that version 2.3.9 affects several styling elements included in customization: fonts, colors, logo size, etc. Thanks.
Hi,
We were not able to recreate the issue in our environment and there are no complaints from other users so it this can be related to your specific setup.
Can you please provide some additional details – screenshots and urls which illustrate the issue would be great to help us understand the problem.
Also, please send us the site url and wp-admin credentials using the contact form on our profile – https://themeforest.net/user/boldthemes (bottom of right hand sidebar) so we can take a closer look once we understand what the issue is.
Kind regards,
BoldThemes team
No need. Version 2.4.0 fixed all the issues. Thanks for the promptness. I really appreciate it! :+1:
Great,
Thanks for letting us know.
All the best,
BoldThemes tam
when I updated to wordpress 6.4 it breaks the site
Hi,
It seems that your current theme version is not compatible with the latest version of WP
Please update the theme to the latest version – 2.3.9 https://documentation.bold-themes.com/changelog/avantage-changelog.txt
Please make sure to update the Avantage plugin and Bold Builder plugin as well once you update the theme.
You can update the theme using one of the methods described in the following article – https://boldthemes.ticksy.com/article/7123/
Kind regards,
BoldThemes team
You claim that you provide rtl support but you do not! I have to write my own rtl style to align with rtl-style. Actually, you only support basic rtl, not in detail of all elements, even basic elements.
Hi,
Here is how it works.
If you create pages from scratch, and you have set RTL based language in your WordPress settings, everything should work put of the box.
We assume that you have imported one of our LTR demos and you are trying to start from them.
In that case, if you set RTL based language in your WordPress settings menus, widgets, body text alignment and other default template / post elements will change automatically.
On the other hand, static page elements (Bold Page Builder elements) will not if they do not have the alignments set to inherited
You will have to change the alignment of the page elements and page layouts manually by rearranging page elements using drag and drop.
Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.
Kind regards,
BoldThemes team
Hi i Just Purchased this theme but i don’t feel like i need it and it’s that much important for me. so Can i request a refund please
Hi,
Sure, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
Hey Guys, when I’m clicking trying to filter blog posts by any of the category, I’m getting an error: Warning: Trying to access array offset on value of type bool in (..)/avantage/bold-page-builder/content_elements/bt_bb_masonry_post_grid/bt_bb_masonry_post_grid.php on line 57
https://paste.pics/742319abf4fb4f0fbe33c7a804e8895c https://tajnikiameryki.plIs there a quick fix for this? Or do I need to start debugging this?
Hi,
It seems that one of your post has been assigned, as featured image, currently non existing media library item.
Perhaps you have deleted it in the meantime.
Anyhow, please review your posts and check if all their featured images exist and are properly assigned.
Kind regards,
BoldThemes team
My client had a problem with the site/theme not auto-updating and it broke, so I tried to add the purchase code but it won’t accept it. I think it’s too old (from 2019) but should still be valid as I DID purchase this theme. I can’t submit a ticket because support expired. What do I do?
Hi,
You are entitled to life time theme updates regardless of when you have purchased the theme.
The latest theme version is 2.3.8 – https://documentation.bold-themes.com/changelog/avantage-changelog.txt
You can manually update the theme using one of the methods described here: https://boldthemes.ticksy.com/articles/
If you wish to receive the theme update notifications within the wp-admin dashboard, please install the Envato Market WordPress plugin – https://www.envato.com/lp/market-plugin/
Kind regards,
BoldThemes team
Thank you, but I was referring to registering the license directly in the theme (Bold Timeline > Product License > “In order to receive all benefits, you need to activate your copy of the plugin. By activating license you will unlock premium options – direct plugin updates and assistance of our support team.”) as that was not taking the code.
Hi,
You should not activate the licenses of packaged plugins (Plugins which come with the theme). Activation is relevant only when these plugins of ours are purchased separately, when they do not come with the theme.
The packaged plugin updates will come packaged with new releases of the theme you are using, Avantage and they do not require the license activation.
Kind regards,
BoldThemes team
I read that images must be licensed in shutterstock. How many images are used in the consultancy variant? If I choose to use another images, there’s any tool provided to apply gradients so can match the theme overlays?
Hi,
Thanks for contacting us.
Yes, if you are going to use images from our demo on your production site you need to license them separately on the Shutterstock.
Business consultancy has approx. 30 images in total which require a separate licensing.
You can find the collection with the images used on our demos here: https://www.shutterstock.com/catalog/collections/2774706689440483294-86b2d3b92b6471eebb5eb40141f8a0a11a24000c9c971d9e920aeca3959ca372 and you can license only the mages that you are actually going to use.
As far as the overlays, we can provide psd files with the gradients and patterns used in our demo so you can prepare your images the same way.
Kind regards,
BoldThemes team
Hallo, unfortunately I can’t edit any pages anymore. Bold Builder is not working – it’s not showing anything. My IT guy said it might be a problem with the new WP version. Can you please tell me how to fix it? I really need to edit some pages. Thank you!
Hi,
From your description It seems that your current theme version is not compatible with the latest version of WP
Please update the theme to the latest version – 2.3.8 https://documentation.bold-themes.com/changelog/avantage-changelog.txt
Please make sure to update the Avantage plugin and Bold Builder plugin as well once you update the theme.
You can update the theme as described in the following article – https://boldthemes.ticksy.com/article/7123/
Kind regards,
BoldThemes team
Hallo, my it specialist updated the theme and plugins as per the suggestions but the problem still exists. Quote: “When I am in the wp-admin area and let’s say on a page or widgets and try to click on any place it’s not possible. Similar like you try to click on Bold builder on admin of any page and then nothing happens When opening the checks and console and trying to click i see the errors from the screenshot attached, They are related to jQuery of the WP version as well as to the JQuery/JS files of Bold Builder. So everything now is the latest version.” ...
“i am still thinking that the downgrade to the old version of WP could fix the issue. The current WP version is 6.3. You can downgrade it to 6.2 as an example and see of the issue will be fixed, If not the for sure you must contact theme dev support and they should help why the issue exists. It does not seem is incomtability as everything now is the latest versions- WP, theme, and plugins.”
Can you fix this please? How can I send you the screenshot? Thank you!
Unfortunately it says I cant write a ticket and send you the screenshots because my licence ran out. This is not a an issue that is created by me and I need help for. this is caused from your side. Can you please reach out to me to fix thix. Thank you in advance!
Hi,
Please send us the site url and wp-admin credentials using the contact form at the bottom of the right hand side sidebar – https://themeforest.net/user/boldthemes and we will take a closer look at it.
Kind regards,
BoldThemes team
Hi.
Is it possible to deactivate job posting and let only cv upload for candidates? I am interested in this theme for a human resources agency?
Hi,
Thanks for contacting us.
You are probably referring to the following functionality presented on one of our demos – https://avantage.bold-themes.com/hr/careers/
The form used for posting is a Contact Form 7 form, so you can modify it in any way you like, including leaving only CV upload field.
Kind regards,
BoldThemes team
Hi, how do we change the text and images for this header https://somup.com/c0QDrnAPJp
Hi,
Thanks for the purchase.
You are referring to the excerpt text of single pages – https://boldthemes.ticksy.com/article/9372/
Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
my theme doesn’t update with updated versions of WP I’m forced to change theme. Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 20480 bytes) in /home/customer/www/mysite.com/public_html/wp -includes/class-wp-scripts.php on line 6172
sitegroud told me that it’s a problem with your theme, be careful if you buy, they don’t give support!!!
Hi,
It seems that your current theme version is not compatible with the latest version of WP
Please update the theme to the latest version – 2.3.8 https://documentation.bold-themes.com/changelog/avantage-changelog.txt
Please make sure to update the Avantage plugin and Bold Builder plugin as well once you update the theme.
You can update the theme using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the following article – https://boldthemes.ticksy.com/article/7123/
Related to the support, sure we do support our items including Avantage – we provide support fully in line with the Envato Item support policy – https://themeforest.net/page/item_support_policy
Kind regards,
BoldThemes team
Thank you, I finally solved it with your advice!!
Hi,
Great, we are glad we were able to help.
Kind regards,
BoldThemes team
Hi,
This is a very good theme and it is good to buy it.
One question.
My client is looking for a feature to print invoices (or download PDF) for the consulting services he provides, like this
https://www.australianmigrationconsultants.com/invoice/Do you have any options or can you suggest a plugin that is compatible with your theme?
Hi,
Thanks for contacting us.
Unfortunately, Avanatage does not offer such functionality and we are not aware of the plugin that provides it 
This certainly does not mean that it does not exist. Anyhow, the plugin like this would require really “shallow” integration with the theme – this means that if you find it, you should not expect any issues using it with Avantage.
Kind regards,
BoldThemes team
I am getting the following error please help
Notice: Trying to get property ‘post_status’ of non-object in /home/kiriktas/public_html/wp-admin/includes/template.php on line 2233
Hi, this is not directly related to our theme, the file template.php is WordPress core file. Please try to update WordPress to the latest version, as well as the theme and all plugins. If the issue persists, you can try to deactivate plugins one by one to pinpoint the issue (in case the issue is related to some plugin).
Hello I purchased the advantage theme and would like to install the demo version of the strategy sub-theme. I went to tools then BT import to import the strategy xml file but the percentage remains at 0% and after verification only the home page was created.
I also tried going to tools then import and directly importing the xml file but nothing worked at all. Could you help me ? Thank you so much ! Sorry for my bd English, I’m French.
Please submit a ticket here, our support team will have to take a closer look at this: https://boldthemes.ticksy.com/
Thank you for this great template, everything is perfect.
But can you provide me with the PSD files of the internal pages such as About us – contact and services …
Hi,
Thanks for the purchase.
Unfortunately, we do not have full set of PSD files available. What we can do is to send you hero sections of home pages of our demos which include graphic elements you can use to customize the rest of visuals of your site.
If you need those, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and let us know which demo are you using. Our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hi, thanks for your help, with your theme I change the icon but it always shows me the original one, how can I solve this problem?
Hi,
Can you please provide some more details, when you say icon, do you mean the logo or some other icon?
Can you provide a screenshot?
Thanks in advance.
Kind regards,
BoldThemes team
Unable to find the theme name in the product category to raise a support ticket. I need help with the demo importer. It’s stuck at 1%.
Hi,
Sorry to hear that you have issues related to the demo import.
Please find the Avantage Category in between Renowise and Medigreen, close to the middle of the dropdown list.
Kind regards,
BoldThemes team
Hi,
The categories are now sorted alphabetically, so you should have no issues finding the Avantage.
Kind regards,
BoldThemes team
Can we request the PSD file for the slider?
Unfortunately, we don’t have it.
I saw that you sent the PSD file to different users on the support page?
We do not currently have it, please send us email to info@bold-themes.com and we will see what we can do.
Hi,
Please find the available psd files (Human resources demo) here: https://we.tl/t-EG4FQgCYkj
Kind regards,
BoldThemes team
Hello, I would like to hide some sections and I don’t see the option. How can I do this? Thank you for your help.
I found the solution. You don’t need to reply to this request. Thanks
Hello, How can I change blog type from the standard that I have – https://tajnikiameryki.pl/blog to this one https://avantage.bold-themes.com/hr/blog/blog-grid-three-columns/ ; Thanks in advance!
Hi,
You need to create the static page and place Masonry Post Grid onto this page.
Please take a look at the structure of our page here: https://avantage.bold-themes.com/hr/blog/blog-grid-three-columns/?btextract=true
If you follow the instructions on the left, you will end up with the similar page to ours on your site and you will be able to fine tune it in Bold Builder.
Kind regards,
BoldThemes team
Thank you! Wow, I thought it would be much straightforward process (ready made page or option), as it was already created in the demo version.
Hi,
Actually it is – when you import the demo content, you do have a page with the same structure and functionality. We thought that you have deleted it and ask how to rebuild it 
Kind regards,
BoldThemes team
Ha! Got it! So, if I still have the page, I need to set it up as a blog page?
Update. I create new page, it works. Thanks. What should I set up in Reading/Default Blog Page? leave it blank?
Hi,
Yes, you can leave it blank.
Or if you want to add the sidebar to the archive pages you can set it to to blank static page and add a sidebar to it using Global Overrides – it will be used for category / author archives.
From the menu you will link the page with the grid so the classic archive will not be accessible by default.
Kind regards,
BoldThemes team
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