Web Themes & Templates

Support for Avante | Business Consulting WordPress

ThemeGoods supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What Do I Do Before I Submit A Support Ticket?

In order to help speed up solution for your requests. Please follow steps below before submitting a new ticket. This is for the benefit of everyone in order to help find the solution for your question quickly.

  1. Make sure you are running the latest version of theme and the latest version of WordPress.
  2. Check out theme documentation for the answer to your question.
  3. Disable any additional 3rd party plugins you are using to check if it fixes the issue.
  4. If you still have the issue. Submit a ticket with URL of page which has issue.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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