Hello, I cannot login with the my account to the support again, so I write here. I need some help. At one of my products on pechke.hu the product picture in the shop is squised for some reason, but only at one of my products called “Pechke hajgumi több színben”. Could you please check onit?

Thank you so much, Aletta

Hello,

I have 2 random question if its possible please: Where can I change the white color of the menu? Also, I’d like to ask you where can I set header pictures for the pages? I tried to set it in the customization part, but it doesnt show those pics.

Thank you so much,

Aletta

www.pechke.hu

Hello,

I cannot login to the support page with my purchase code which worked yesterday and before. I dont know whats wrong. I seek for your help in the following thing: The pop up in the aventa settings doesnt fit to the field put in there for some reason. The submit button is there if with tab you just step down to that but is not seen. So its a bug in it. The page size of the pop up should fit to its content but its smaller.

Thank you for your help:

www.pechke.hu

Hello,

On the products page, because of SEO aspects it would be important to step H1, H2 and H3 type of texts, but I cannot change line height of headers and there is an enormous line height in the headers which look so ugly and not user-friendly. Could you please fix this?

Hello dear support,

Id like to ask your help. My site keeps collapsing and always saying theres server errors and so on even though my storage hasnt even reached half its capacity, and I keep also turning of the plugins too, it helped a little but it doesnt seem to be speeding up. It is so so very slow. My shop page doesnt even want to load although I optimized the image sizes. It seems like that there is no technical problems from my side so I dont know why my page is unrealistically slow. Can you help speed it up? I am afraid it is slow slow it is unusable and I dont know why.

Thank you so much in advance,

Best Regards,

Aletta

Hello,

Why is it that when I open it with elementor, in the header it doesnt show anything?

Its an empty page.

Thank you,

Aletta

Hello,

I just purchased the template and uploaded it, although ia lot of times doesnt want to be edited with elementor and I have no idea why it didnt import the images, and whats more, How can I edit the header? I literally have no clue where it should be edited.

Thank you in advance, Aletta

Hello dear Aventa,

I purchased the theme 2x and I have no idea how. I would like to get a refund on one, because I’d like to keep obviously one theme, the one with the extended support thus I’d like to get a refund on the one item that has no extended support.

Thank you so much,

Aletta

Since an template update the “Second Description” isn’t visible anymore. Can you help?

Hi, I bought Aventa template few years ago. Now i have a problem when i add product to cart. The cart window appears, and don’t stop loading…what should i do? can you help.

Hi there! Got some problems with the shopping cart and WProcket. Tried to change the function file, without succes.

I find out that the problem is in your template.

Can you help?

Hi, i used your aventa theme for my ecommerce 3407.fr I saw a problem when i add product in my basket. The cart window appears, and don’t stop loading… with a white window and keep fixing like this. It does not update properly. If you click somewhere else to go to another page, cart still in 0, does not show what’s in because it keep loading. You must wait the “see my cart” black pop-up to go in and purchase.

Can you help me ? cause clients can not buy on my website because of this.

Hi,

I bought Aventa template few years ago. My support is no longer available but I have to ask about an issue. Woocommerce is telling me some files are outdated :

aventa/templates/woocommerce/global/form-login.php aventa/templates/woocommerce/global/quantity-input.php aventa/templates/woocommerce/product-searchform.php

How can I solve this issue without updated files ? Thanks for your precious help, Stephanie

hello, I use your theme, after I update Wordpress, suddenly our website can’t log in for customer also have bug for request lost password

Please Update the theme, its really nice template and that’s so sad the theme is outdated !!!

Please keep it up to date.

Hi, woocommerce is not working correctly. I’m receiving this message: Your theme (Aventa) contains outdated copies of some WooCommerce template files. You may need to update these files to ensure compatibility with the current version of WooCommerce. Fixing Tips:

Really like this theme for my store. But one thing I hope the team can update, it’s not from me, it’s from my buyers’ feedback.

The coupon code enter section on checkout page, instead of a floating one, make it a stable section like cart page, it really confuses the buyers.

Thanks!

On the product page, the product photos blend together so you can’t easily see what pictures they are. Any idea how to solve this?

Hi, I’ve compatibility problems with aventa and woocommerce regarding adding products to the cart.

If I click on add to cart, a popup opens but it remains in loading.

Only if you close the popup the product added in the cart, but this causes people to abandon.

Wordpress and aventa are updated to the latest version, as is woocommerce.

Theme: Demo 8 PHP 7.4

Can you help me? Thanks

Hi,

Any update on current developments regarding your theme and support migration to another server?

I just want to tell how grateful I am for helping me out with some customisations and some fixes on your theme. It’s really top notch! I do hope you’ll found a solution soon for the technical issues you’re currently facing because I still believe you are a great asset to the Themeforest community.