Can anyone help with explaining how to edit the footer columns? I can’t find it in the documentation. I am waiting to hear back from support.
Hi, thank you for contacting us. Could you please forward this message to: email@example.com and we will try to reply back for you ASAP. Thank you, HaloThemes Team
Hi, I want to buy your theme but before I do, I have a few questions;
1. Is it possible to add the main menu on the right side and the logo on the left side, instead of the logo in the center and the menu below the logo?
2. Is it possible to have the producttitle + productprice below the productimage on the collection page instead of the mouse over?
3. Is it possible to have a second productimage when you hover instead of the text on the collection page?
4. Is it possible to have 4 productimages on the collection page instead of 5?
Thanks in advance and hope I can buy the theme soon!
Does anybody know how/where to set up the ‘Refine by Price’ option that’s in the demo? I can’t seem to find the settings anywhere.
Is there a way to add a homepage video/slider in this theme?
NOT well documented at all!!!!! I CANNOT find anything to help me! I am super disappointed!
I’m concerned the last update was over a year and a half ago. Is this still being supported?
Hi, thank you for contacting us. Yes, we will release new updates in the near future. Thank you so much, HaloThemes Team
Hey halo themes,
I just have a quick question for theme customization.
Under the customer account page, add new address section, is it possible to turn on/off any of those boxes? Also, is there anyway to make a section required (like the contact us page) (adding a red asterisk next to the box)?
Hi, thank you for contacting us. Could you please forward this message to: firstname.lastname@example.org and we will try response back to you ASAP. Thank you so much, HaloThemes Team
Does this theme come with demo content?
cant find how i can add pages to the footer, u have no documents on it, plus i need to add more currencies, you only have 4, 4 is not enough, i need more, a lot more. how do i add more? thx
yes I have sent an email, but no reply, pls tell me here. thx
Hi, Thank you so much for contacting us. We are sorry to keep you waiting because our Customer Support Dept doesn’t work on weekend. We will try to check your email as soon as possible and get back to you soon. Thank you so much for your understanding, HaloThemes Team
The SHARE on the category/collection pages do not have the social icons, etc on them, same too with the demo of yours, and there is no setting in the theme customization… please dont ask me to email you. simply answer the questions here. its so frustrating when you dont reply in time, it would of been helpful to see the other answers to the SAME question.
Do you guys have plans to add the drag and drop sections to your theme for customisation?
Hi, We are updating drag and drop sections for Ella theme and will let you know when it is ready for Avenue. If you have any questions about our products, please contact us direrctly at email@example.com and we will try response back to you ASAP. Thank you so much, HaloThemes Team
When will the Ella drag and drop be ready?
We are in the process and you can see the update on Themeforest when it is ready. For further questions, please contact us direrctly at firstname.lastname@example.org and we will try response back to you ASAP. Thank you so much, HaloThemes Team
DO NOT BUY THIS THEME… HE WILL STEAL YOUR MONEY
ITS NOT AS DESCRIBED. THERE ARE LOTS of bugs, and he expects me to sit here and help him fix them. he made the theme, not me, he should test these things before selling the item…. i have told him what the issue is, but it seems he has a brain span of a fish cos i have to keep repeating myself… I DID NOT BUY THIS THEME TO BECOME A BETA TESTER… I BOUGHT THIS THEME TO EXPECT IT TO WORK OUT OF THE BOX WITH NO BUGS…. there are features missing that this vendor forces us to pay $299 per month – he’s playing stupid that he dont know what im taking about… he created the documentation, NOT ME… he even mentions that the plugin is included in the sales page, but wants $299 for… AND DONT GET ME STARTED ON browser incompatibility. Plus the vendor has a bad attitude. I wasn’t with the intention to pay $60 to be a beta tester! I WANT MY MONEY BACK….
You didn’t give us just 1 chance to support you best. We asked you to create staff account for us to check for your issue.
There are many ways for you to control us if you are afraid anyone will login into your site. We just need the way we can support you. We need to login and check to determine that is theme issue or that is issue which is caused by yourself or your apps. We don’t know how we can check your issue without seeing your site and logging in to your site to check the issue.
As we mention when you purchase our theme on Themeforest that we don’t provide the free 3rd apps. When you purchase our theme, it will work like exactly our demo, as you can see on our theme, it has already had Search Feature. If you would like to use Advanced Ajax Search: https://apps.shopify.com/swiftype, you need to purchase this app.
If our product not as description, so why you don’t contact the Envato Support Team for about your case?
Thank you, HaloThemes Team
You are a liar…
1. I have told you MANY TIMES… I’m not letting you have access to my PRIVATE INFORMATION… I don’t know you from adman
2. you have not provided the plugin that is needed, which was promised.
3. the social icons don’t work
4. the site freezes when trying to scroll.
5. duplicate content issue – that alone (AMONGST OTHERS) is one reason why i don’t want your theme anymore, had i known your theme creates duplicate content on the same page (ALONG WITH OTHER PROBLEMS), i would never had bought this theme in a million years… you obviously don’t know anything about seo.
you do not need to login to my account, i know how to do a process of elimination to determine what a problem is.
I REMOVED ALL APPS. I REMOVED ALL THEMES AND LEFT YOURS ON THERE. the problem still persists... so now you have that info, you dont need to login cos i just, again, did YOUR JOB FOR YOU.... ive told you what the problems are, but you are acting like a SCAMMER AND ACT DUMB AND PASS THE BLAME ON OTHERS...
SO STOP BEING A THIEF, STOP IGNORING THE PROBLEMS AND JUST REFUND ME MY MONEY, OR ARE YOU THAT DESPERATE THAT YOU NEED THE MONEY, ITS QUITE OBVIOUS YOU NEED THE MONEY COS NOT THAT MANY PEOPLE ARE HAPPY SINCE YOU PROVIDE THEMES WITH BUGS IN THEM AND BLAME THE USER…
IF YOU DONT RETURN MY MONEY IMMEDIATELY, THEN YOU ARE A SCAMMER! AND I WILL REPORT YOU TO PAYPAL. AND WILL DO A CHARGE BACK ON MY PURCHASE, AND YOU WILL HAVE TO PAY THE CHARGE BACK FEE.
I did not cause any problems, your theme has. i removed all plugins and left your faulty theme installed and nothing else, the same problems.
LISTEN YOU THEIF, I WANT MY MONEY BACK NOW! I DONT WANT YOUR THEME, IN FACT, YOUR THEME IS SO RUBBISH, IVE DELETED IT FROM MY HARD DRIVE AND SINCE YOU HAVE WASTED 3 OF MY DAYS… I HAVE SINCE THEN PUT A NEW THEME UP ON MY SITE.
RETURN BACK MY MONEY YOU THIEF.
YOUR THEME IS NOT AS DESCRIBED, ITS FAULTY AND HAS PLUGINS MISSING THAT WAS PROMISED.
SO RETURN MY MONEY NOW!
My friend just purchased your theme. It is BEAUTIFUL. Thank you for the great theme.
One question: I’m looking for buying themes for an another activity which is perfumes and beauty and i want to know if i can create a Brand page in the main menu.
Thank you so much for contacting us. About your question about Brand page in main menu. Could you please show us a sample or image to see how you would like and will let you know ASAP? Also, please contact us direrctly at email@example.com and we will try respond back to you ASAP. Thank you so much, HaloThemes Team
Is there a way to have the product name and price under the product picture?
I don’t want it on hover like it is now.
Is there a way to do it?
Thank you .
Don’t worry about the previous question I figured that on my own.
But, I have another question:
Is there a way to add another section on the homepage like featured products and place it under the two images option?
Hi, thank you for contacting us. Unfortunately i’m not a technician and can’t answer your technical questions. Could you please forward this message to: firstname.lastname@example.org and please send us a screenshot for your idea, we will try response back to you ASAP. Thank you so much.
Hello when will the theme be next updated? I see it hasn’t been updated since 2015..
Hi, Thank you so much for contacting us. We will try to update Section for our theme in the near future. For further support, could you please contact us directly at email@example.com and we will be happy to support you ASAP, Thank you so much, HaloThemes Team
Is the whole theme full width throughout the site? How do I know if it is or not when I view the previes?
Hi, Thank you for contacting us. Could you please forward this message to: firstname.lastname@example.org, we will try respond back to you ASAP. Thank you so much.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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