Hi guys.. I simply dont understand your mega menu at all, i dont were to pick the menu (standard menu) as on all other themplates on this site, it randomly pick a menu when i install your theme, this is the same issue on ella , how do this mega menu work?
Thank you so much for contacting us. Regarding your request, please help us to send us an email to our support email: firstname.lastname@example.org with your admin access and detailed explanation for issue. Our technical support teams will help you check and reply for you ASAP
Thank you so much,
is this theme being update any time soon?
Yes, we will try to release update in future.
Thank you so much,
For the slideshow, how do you shift the words top, bottom, left, center or right?
Thank you so much for contacting us. Regarding your request, please help us to send us an email to our support email: email@example.com. Our technical support teams will help you check and reply for you ASAP
Thank you so much, HaloThemes
Hello, I have a pre-sales question: Are you able to integrate Klaviyo online marketing (similar to MailChimp) into the Newsletter section of this theme?
Thank you for your attention to our theme. We appreciate so much. About your question:
Yes, this is possible to integrate Klaviyo for Newsletter. However, if we help you integrate this app for your site with our theme, we just can help you setup the default form of Klaviyo like this: http://prntscr.com/k1fplw.
You should setup a form for your own style and integrate for your site with our theme.
Thank you so much,
When will a sectioned version be released?
Thank you for contacting us. We will try to release sectioned version for Avenue theme soon with many other changes. But we don’t have specific date of release now so hope you can wait.
The theme is 176 Mb. And shopify only allows us to upload 50Mb, please kindly advise what do i do now. (I just bought it)
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you’ve just downloaded.
3/ Find this file from the extracted data: avenue_theme_package_1_0_X.zip, then you just need to upload this file to your Shopify store.
Hello, is there a way to update de Google Fonts database? This is because I can’t see the whole Google Fonts list. Thanks!
Where can I change the colors of the currencies drop menu and the sign in text form? They appear in white so they are like “invisible”, I show you here: https://prnt.sc/nfivn2
And another question, why the template removes the bulleted and numbered list? https://prnt.sc/nfixfs
Could you please help us to send us an email to firstname.lastname@example.org. Our technical support team will get back to you ASAP
Best Regards, Halothemes
How can I change the gentleman tag by any other name
Hi guys. great theme but how can i change the header text links to a different colour? If I change my header colour to white from black my white text disappears.
I would like to know how do i bring the text and the button in the slider to the left?
I look forward to hear from you.
Could you please help us to send us an email to email@example.com, our technical team is glad to support you. Thank you so much
I sent the email asking the same question, unfortunately no one answered me.
Can you please let me know what i can do to bring the whole text to the left of the slider?
I appreciate an answer.
Can you let us know your email address? We cannot find it
I just sent you an email right now again. For security purposes i don`t want to leave my email adress in public. The time is now 12:35 (Europe), 16 oct 2019. The title of my email is (I NEED HELP!!)
Thanks in advance for the help.
I still haven`t received any answer from you.
Sorry for our late response, we checked and received your email, our technical team will check and get back to you but it seems like you also must extend your support time because it was expired on 2017
I simply asked a question concerning an information you don`t give in your manual (maybe we need some update). I`m not talking about a technical issue, but rather a lack of information. This is the first time i`m contacting you concerning help, because it`s the first time i`m using the them that i purchased a while ago.
For customers service sake, i would not charge a customer 38 usd for a question i could answer in one line, when that info is supposed to be in the guide for the theme, unless i can`t code and have hired someone to build the theme.
One more time. How can i place the text on the left side of the slider instead of the middle? The option for relocation is missing.
I appreciate good faith and customer`s service.
Thank you in advance for your help.
If there any feature I don’t want it, Can I hide it ?
Thank you so much for your attention to our theme.
Yes, almost functions on Avenue theme have options to enable/ disable.
Only a few main functions will not have option to enable/ disable but if when you use our theme and don’t want to show it, we will create option for you to turn off
this is template for Shopify.com, Right?
Yes, it is. Thank you so much ^^
I bought this Temp, and now I need few things to change
I sent Email to ” firstname.lastname@example.org ”
and there is no answer??
We are sorry for late response in weekend time, support team will check and get back to you ASAP.
Thank you so much
just purchased theme and having an issue with the slideshow the text is not the same. I send support an email to view
Thank you, we will reply to you via email you sent. Best Regards
I still have not heard anything.
We replied to you yesterday, can you check back your email box? Thank you
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