Reviews for Halo - Multipurpose Shopify Theme OS 2.0

Reviews for Halo - Multipurpose Shopify Theme OS 2.0

Cart 2,401 sales
Recently Updated
Well Documented

105 Reviews

for Other

Great overall theme with plenty of features and customization options.

Author response

Thank you so much

for Customer Support

I can honestly say that the customer support team from Halo and Ella themes are outstanding. I've been assisted by Anne and Ryu since I've purchased both themes to work with.
Halo and Ella are built in such a way that allows you to focus in finding the right products for your store and evolve form there.
Both themes have amazing features, things you wouldn't even consider possible. We know that nothing is perfect, but when you have a customer support team like this, you can go a long way. So, I think we can also support this team in going even further!
Keep the good work.

Author response

Thank you so much for your review. We love you. From Halo Team with love!

for Customer Support

I have been with Halo Themes for over a year and am using Ella and Halo on both websites. Anne and Law are just excellent. I don't know how much I am grateful for the job they both have done. The themes are simple and amazing at the same time. The features are just spot on. Don't think twice and buy the theme now as you will find everything that you need and even more!

Author response

Dear Friend,

Thanks to your words to make our day! From Halo Team with love. We love you!

for Design Quality

Excellent theme design and functions! Equally excellent customer service team for getting our website up and running!! Thank you!!

Author response

Dear friend, thank you for being our customer. We love you. From Halo Team with love!

for Customer Support

Customer support is amazing! It might take a day or two but they are incredibly helpful whenever we have issues with the website! Couldn't be happier! Thank you!!

Author response

Thank you for your feedback.

Cheer!

for Design Quality

Great team with great support! Thank you.

Author response

Dear friend, thank you for being our customer. We love you. From Halo Team with love!

for Customer Support

The price of this theme that offers a lot of potential is excellent and it can be customized.

Great Support for this theme !

Jennie and Ryu also helps customers with matters not related to the topic.

keep it up guys!

Author response

Dear friend,

Thank you so much for your feedback.

It is like a motivation for us to develop more, better support customers.

Cheer!

for Other

Give a good review for...

Modern Theme, Documentation quality, Customer support, and Design Quality.

This is the theme I bought that never makes me disappointed and it is worth it.

Waiting for Halo coming update themes.

Author response

Thank you so much!

for Other

Updating my review, I was not happy with the support response time. Submitted a support ticket thursday morning, by Sunday night they had still not assisted. They said it was because of the weekend, however I think having the whole of Thursday and Friday to respond is enough time. Other than that, the theme is very good, its fast and looks great. It also has a lot of customizable options

Author response

Dear Friend,

Thank you so much for your feedback. We will try to support you better. Cheer

Have a nice day!

for Code Quality

Esta bien, pero a mi se me descolocaba, no iba ciertos apartados entre ellos el menú, el pie e incluso alguna que otra plantilla y tenía que volver a instalar la plantilla entera (el paquete) y luego otra vez desde el código CSS incorporar el estilo que quería, comenzar nuevamente con el diseño.

Temía que esto volviera a pasar.

Parece que coincidía cuando había un tema nuevo, no le veo otra explicación.

Lo que si me llevo es el diseño que es precioso, pero debido a ese fallo no puedo dar otra nota que ésta.

Author response

Hi Friend,

Because you are using Spanish to write this review, we used the translate tool to translate your review. Therefore, please forgive us if we understand incorrect what you mean.

We're afraid that you are misunderstanding how to set up our theme. Halo comes with 13 home layouts (available in preset data) for you to import into your store https://prnt.sc/mBdSkpEatb6d. Every home layout has preset data, you just need to copy data from JS file to import https://prnt.sc/IGS3LyKdzZLO. We have very detailed instructions in User guide, you can follow this link: https://halosoft.gitbook.io/halo-docs/installation/install-theme

We're not sure about CSS code as you mentioned.

If you are not satisfied or do not fully understand how our theme works, we hope you could contact us first so we can best assist you. You can contact us via 2 channels: support@halothemes.com or submit a ticket at https://halosoft.ticksy.com/. If you are in a hurry, please don't hesitate to contact us via Facebook Messenger, Skype: halo.themes, WhatsApp,... that saves you time and avoids misunderstanding about our theme.

Thank you so much.

for Customer Support

At the beginning i had some difficulties to understand how the whole theme work. But the online documentation helped a lot! Plus, customer service has helped a lot. I requested (and paid) for a custom service (I wanted a more visible add to cart button on the product page) they made it happen in less than 24 hours at a very good price. - Also, comparing with our old theme (we are still working on it) when publishing Halo thanks to all the features included we will be able to remove 10 apps from the shopify store ! Super recomended!

Author response

Thank you so much.

for Customer Support

Great theme and amazing customer support! I am very happy with the design and the Halothemes Team. They are very professional and fast. They helped me with my customization questions and resolved them quickly. I am a very satisfied customer. Thank you very much for your hard work!

Author response

Thank you so much ^^

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