Discussion on Aviana - Elegant Wellness & Spa Theme

Discussion on Aviana - Elegant Wellness & Spa Theme

Cart 2,199 sales
Well Documented

Mikado-Themes supports this item

Supported

235 comments found.

Hello, I would like to ask where can I download an update of AVIANA theme? WP is reminding me constantly some plugins are not compatible anymore with current AVIANA theme and also contact forms are also not working properly…

Also, I have noticed that in section where saloons are listed there was a blurred image in background (spa). Now is gone both in purchased theme and in template here. Any suggestions how can I get this back? Thank you for tour help.

Hi,

Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe.

At the moment we couldn’t locate any ticket with your Envato username. Could you please send us the ID of your ticket so we can check?



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, thank you for you reply.

my ticket No. is # 244001

You’re welcome.

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello very good, install wpml to translate the web but the portfolio was not visible, is wmpl compatible with theme?

Hello,

The theme is compatible with WPML and when it comes to using this plugin with the theme we recommend checking this article here. If you cannot locate some label inside the theme please try adding translation for Mikado Core plugin or other bundled plugins and search for labels there.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, is this theme compatible with Sensei Courses Plugin? https://es.wordpress.org/plugins/sensei-lms/ Thank you

Hello,

We haven’t tested the theme with this plugin so we cannot guarantee it’s compatibility unfortunately.

Do let us know if you have any additional questions.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

beby24

beby24 Purchased

Hi are you able to through support help me to install the “pore clogger input” (example page linked) Is there a plugin or does it require coding? I had one on my website, however the people that did it must have done it on the parent theme as when you update the theme (as I did on a staging site) the input box vanishes – Im hoping you can advise or even if you do customization for something like this? because the people that had put it on my site it made the page not look like the rest of the theme which is not ideal. this is what I would like to add to my site – see link

https://acneclinicnyc.com/pore-clogging-ingredients/

Hello,

When it comes to 3rd party plugins, please understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. If you’re having issues with any other plugin you downloaded yourself, please refer to the author of the plugin or the team behind it.

Thank you for understanding.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi we would like to move the product tabs to woocommerce_after_single_product_summary position. Inside your hooks seems that you modified the priority but when we comment these lines the product tabs don’t go to the product summary position

Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

beby24

beby24 Purchased

Hello Im having a issue with woocommerce- this is the message I get:

Your theme (Aviana) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

aviana/woocommerce/content-product.php, aviana/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.4.0, aviana/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1

woocommerce version installed is – 7.7.0 AvianaVersion: 1.9

Please Advise

Hi there,

Please take a look at the following article. For any further assistance, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Please take a look at the following article
beby24

beby24 Purchased

I wanted to use this theme on my main domain and also my subdomain which is my shop and I am unable to do so because it wants me to deregister my main site Is there a way I can install it on my subdomain too? – I want my branding to go across the board using the same theme. also the mikado core seems broken as I am getting a multitude of errors on my main site

beby24

beby24 Purchased

Thank you! Any eta on updates. Last update was December of 2021?

beby24

beby24 Purchased

Also, did you see my above message about the Mikado core?

Hi there,

Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when new update will come out but we hope it will be released soon and you will for sure be notified once a theme update is out.

As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I would like to ask you where could I buy icons like it comes in templates, e.g. the one above inscription energy therapy, massage away, mind massage etc… Or do you have any suggestions where to buy similar? I have bought you theme and I am very satisfied. Now I just want to customize with icons that suits me best without compromising elegant look.

Hello,

Please submit a ticket to our Help Center and one of our support agents will check wit the theme designer if they have this info and assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, I can see there are no updates from 23 December 2021. I have a site to work on using this template. What about new updates? Thank you

Hello,

The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. Although, we can say that the latest version of theme should work correctly with the latest WordPress version.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I hope you have some updates coming. Can we update WPBakery? Or Rev. Slider? Will you continue support on this theme? I have seen this before when a theme is not supported for over a year and it slowly leaves themeforest. A we as users have to eventually redo a website. Let me know the lifeline of this theme?

Hi there,

The theme will for sure be updated but if you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it  and one of our support agents will provide you with latest versions.

Thank you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, I am asking for a extended support refund, because I had a question about where to get the updates for bundled plugins. Please refund me the extended support costs, because I don’t need any help with the theme. Thank you very much and best regards, Janina

Hi there,

Thanks for taking an interest! This should be handled directly on Envato and you can read more about the refund policy here.

Thanks for understanding.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

When is the next version of the Aviana theme going to be released? Is the current theme version 1.9 compatible with the latest version of WordPress 6.1.1?

Hi there,

Thanks for writing in! It w ill be updated but until then you can use the theme on the latest version of WP without any issue.

The compatibility will be added to the changelog once theme update is released and you will for sure be notified.

Thank you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi There, I need theme Aviana in updated version, last theme update was Dec 2021. Now there are updated lots of functions .They have updated the WP bakery page builder. I need to update the page builder . When will you release the new version of theme

Hi there,

The theme will for sure be updated and if you need an immediate update of any of the plugins, please send us a mail to our help center providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I purchased the theme and I have a little responsiveness problem on the pricelist item. It seems that the pricelist title overflows on mobile version when they are long as you can see here: https://tevanova.marketic.be/nos-services/ . Is there any fix for this? Thank you

Hello,

Thank you for reaching us!

Please navigate to Mikado Options > Fonts > Heading Responsive (Mobile Devices) and set smaller font size and letter spacing for H5 heading which is used as pricelist title (please see screenshot).

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

When is the next version of the Aviana theme going to be released? Last update was version 1.9. Is this WP 6.0.2 compatible? Is it PHP 8.0 compatible?

Hello,

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.

The compatibility with block-based widgets (added in WordPress 5.8) was included in latest theme update so theme should work correctly on latest version of WordPress. The theme is compatible with PHP 8.0.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Is this theme still being maintained and or scheduled for an update? I haven’t seen an update since last year and two Wordpress versions ago. Thanks in advance!

Hello,

Thank you for reaching us!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.

The compatibility with block-based widgets (added in WordPress 5.8) was included in latest theme update so theme should work correctly on latest version of WordPress.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi I just bought the theme. And it doesn’t seem to have any front end editing. May I check how do I enable this?

Extend VC doesn’t work too.

I would like to request for a refund. This is a terrible theme. Very badly done.

Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, is this theme for wordpress?

Hi there,

Thanks for taking an interest! We are only focused on developing WordPress themes, and all our themes are WP themes.

Do let us know if you have any additional questions.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, good template thank you ! Could you tell me how to change the copyright please ? Tks,

Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hey, please, for the love of god, help me where I can change the logo on the main home page :) I am not a web designer or some web professional so I deal with basics :) It has been a while since I have edited the page and now want to change logos and can’t find it. I have found and changed logos under: General -> Branding -> different logos, but non of them is main home page logo at the top. Tnx in advance!

Hi there,

Please check the page settings for that page, since those settings override the global ones.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

by
by
by
by
by
by