162 comments found.
I have renewed the support but i am unable to reply or create new tickets.
Hello, Your old ticket has been closed, you can create new. Kind regards
Hey I have a question, I installed the theme on one wordpress, but I am closing that domain, Can I change licenses or do I need to buy a new one?
Hello, one regular license for one active domain, So you do not need to purchase a new. Kind regards
Thank you, Got it
You are welcome
Avo Theme Addons plugin conflicts with elementor
Could you plase provide latesrt version of Avo Theme Addons plugin ?
Hello,
New update released today and notification sent via emails; for more information check LOG here : https://docs.themescamp.com/avo/wp/#change-logFor further support please open a support ticket at https://themescamp.ticksy.com/
Kind regards
Could you plase provide Avo Theme Addons plugin to my mail id(tunnelwebdeveloper@gmail.com)?
Already available in the download tab of your Envato profile.
Can I get latest version?
Yes, its the latest. Released today.
ok.thank you
Warning: Trying to access array offset on value of type null in /opt/bitnami/apache/htdocs/wp-content/plugins/avo_plugin/widgets/info-box/style5.php on line 31
Deprecated: ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in /opt/bitnami/apache/htdocs/wp-includes/formatting.php on line 4477
Hello,
New update released today and notification sent via emails; for more information check LOG here : https://docs.themescamp.com/avo/wp/#change-log
Also more update shall be released for the elementor update accordingly.
For further support please open a support ticket at https://themescamp.ticksy.com/
Kind regards
Please refresh the social media icons, Twitter became X, Tiktok is superpopular and Google plus died
Sure, ASAP. Thanks
Also, links to outside the website should be opened with target=”_blank” to not direct traffic away from your site. Could you add this so I can stay update proof? It’s in inc/menu.php and also the normal menu
Great theme otherwise!
Added to the list of tasks in the progress update. Thanks
Hi please check my Private Ticket #3479448 , its URGENT!
Already followed-up. Thanks
I can’t disable color switcher mode even I made it lifgt and color switch mode off it is still showing on the site. Is there anyway to disabled it?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
how to hide unwanted menu items ?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
How can I remove author metadata from blog posts?
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
I tried to submit the ticket but I get a message that I don’t have support. I’m not asking you to do it, you just have to tell me in the theme’s documentation where it is and I can apply the changes because this is something that a theme should have by default. That is, there should be a button in the interface to not show the metadata in a blog and that doesn’t exist and I can’t find the associated documentation either. Thank you for showing me the next step.
PLZ contact via https://themeforest.net/user/themescamp#contact
Thanks, I went to the AVO documentation and it doesn’t say where the metadata is removed on the blog. Do you have a link to the documentation or do I have to pay to have it sent?
PLZ contact via https://themeforest.net/user/themescamp#contact
how to edit typography from AVO theme panel? There is no option.
I have submitted ticket and it is more than 24 hours – no response.
Hello! The related support ticket are replied, kindly follow-up via : https://themescamp.ticksy.com/ Kind regards
Hi, my theme doesn’t import the demos :’( my support has expired
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
I can’t as my event support expired, any email?
Support subscribe shall be valid as per Envato support policy, plz renew. Regards
Hello! Is it possible to set up custom aspect ratio for the thumbnails in portfolio grid? Thanks!
Hello, nope. Kind regards
I Need Help…. I Download This Theme from envato elements With licence But It’s Not Working On My Site
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Note: Any purchased items from Envato Elements do not include customer support service as per Envato rules: https://prnt.sc/zmjiar Regards
Avo Theme Addons : not allowed to open elementor editor There is a plugin name “Avo Theme Addons” that comes as a pre required plugin with the Avo theme but now this plugin stop loading of elementor editor. If I deactivate this plugin then the elementor editor loads up properly but it break many sections of the website.
Please make sure using the latest update released. For further support please open a support ticket at https://themescamp.ticksy.com/ Kind regards
No new update available for the plugin or theme, current version I am using “Avo Theme Addons – Version 1.0.6 ” and theme “Avo – Version: 1.0.5”
The latest released version is 1.2.2 dated 6 Oct. 2022 which is available on your downloads page.
Log here: https://smartinnovates.com/themes/avo/docs/#change-log
For further support please open a support ticket at https://themescamp.ticksy.com/ Kind regards
1.- Where can I find documentation on how to use the Portfolio? (I have already checked the documentation)
Hello! Just edit it like posts (it’s a custom post type). For further support please open support ticket at https://themescamp.ticksy.com/ Kind regards
Where can I see an example or documentation on creating a single portfolio page with elementor.
My support expired and I never used it, so I can’t log in where it mentions.
Can you help me with my problem, because as I mentioned in your documentation and in the demo does not appear.
For creating a portfolio: Dashboard> Portfolio > New portfolio. Exactly like a post creation.
Please note that support can’t be provided for expired purchases. For further support please open a support ticket at https://themescamp.ticksy.com/ Kind regards
Thank you very much, however My specific problem is that Avo Portfolio does not display on mobile.
I have checked the console and I don’t see any errors.
Hi, does it already support WPMU? Many thanks
It’ll be checked in the future updates.
What is your latest version of the avo theme. (now I’m working on your avo theme Version: 1.2.1)
Hello! Kindly check the respective log : https://smartinnovates.com/themes/avo/docs/#change-log Best regards
so everything was working fine now im getting tons of errors with this theme “https://www.smartinnovates.com/wp-json/notices/v1/templates): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in” and this is also causing other issues, if i rename the avo_plugin folder everything works fine, so no im not going to uby support again because you guys failed to maintain something that worked!!!! so please message me the fix or post it here for everyone else as tons are having the same issue…... guess we will see how this goes and do a chargback on the theme if need be!
Hello! Please open a support ticket at https://themescamp.ticksy.com/ Regards
you clearly dont read what people write
Hi!
Please read the support terms : https://themeforest.net/item/avo-creative-portfolio-agency-wordpress-theme/28819327/support
Please read the support policy: https://themeforest.net/page/item_support_policy
Regards
I can’t transfer the demo, mauel i can upload using ftp server, ?
I also created a ticket. https://themescamp.ticksy.com/ticket/3078618/
Hello! Please follow up by email and ticket no to be replied asap. Regards
