The customer support is great! They went above and beyond to help me solve any problems I had with the theme.
65 Reviews
The great customer support!
Awesome customizable theme, After acquiring the Axtra | Digital Agency Creative Portfolio Theme from ThemeForest.com, it became immediately apparent that I had stumbled upon an extraordinary asset in the world of web design. For individuals like myself, who continuously strive to keep their websites fresh and up-to-date, Vault proves to be an invaluable companion.
What truly astounded me about this theme is its remarkable ease of customization. By leveraging Elementor as a page builder, it dramatically simplifies the design and modification processes, making them intuitive and accessible even to those with limited coding knowledge. The drag-and-drop interface empowers users to effortlessly craft and adjust page layouts, ensuring precise alignment with their unique requirements.
In terms of versatility, Axtra goes above and beyond expectations. As a Digital Marketing theme, it has the capacity to accommodate websites of any Agency genre, ranging from personal portfolios to Digital creative agencies and creative portfolios. With its extensive array of demos and pre-designed templates, Axtra ensures that every user can discover a design that perfectly harmonizes with their creative vision.
very nice support... i ever see
I requested support because there was a problem installing the theme and applying the demo.
The person in charge responded quickly and passionately.
Currently, the demo installation has been completed normally.
Their passionate support was a great help.
It's the best design. Also, the support is very responsive.
I am thrilled with this theme and the support I received! The theme itself is beautifully designed and user-friendly, making it a breeze to create a stunning website.
What really sets this theme apart is the exceptional customer support. Whenever I had questions or needed assistance, the support team was incredibly responsive and helpful. They went above and beyond to address my concerns and provide solutions promptly.
I highly recommend this theme to anyone looking for a top-notch design and outstanding customer service. Thank you for making my website creation experience a fantastic one!
I recently had the pleasure of interacting with the customer support team, and I must say, their service was outstanding. I reached out with an issue, and they promptly and efficiently resolved it. Their quick response time and effective problem-solving left me impressed.
I highly recommend this customer support team. Their professionalism, responsiveness, and willingness to go the extra mile for their customers make them deserving of a 5-star review. Keep up the great work!
Awesome Customer Support.
Faced some issues with WooCommerce related features but they fixed everything & gave quick support. Great animations & performance
Proactive customer support.
Nice theme, need some improvements in next updates, but very very nice.
The theme is truly exquisite! I have absolutely no regrets about my purchase. The continuous updates to enhance the theme's functionality and aesthetics are highly commendable. Furthermore, the level of service provided is exceptional.
During the initial installation, I encountered an issue that I was unable to resolve on my own. However, the responsive support team promptly deployed a solution. Within just one hour, my website was fully restored with the necessary repairs completed.
I strongly recommend acquiring this theme; failure to do so may result in missed opportunities for an outstanding web development experience!
I had no problems installing the theme and demos; I'm not sure why people had problems in the comments, but I like the theme and didn't need to create support tickets.
Just there is a conflict with the plugin WP Cost Estimation & Payment Forms Builder, which works with other themes but won't let me use it while Axtra is active And if they fix that which I'll contact them, that would be a flawless experience for me. :)
Excellent and responsive customer support. They have fixed all of the issues that I had and were very helpful and making my site mobile responsive.
I recently purchased the "Axtra" theme, and I must say it has all the essential elements needed to kickstart a professional digital agency, complete with stunning animations. The design truly impressed me, and it's clear that the developers put thought into making it visually appealing.
However, I did encounter a few hiccups during the installation process. There were some issues that cropped up, making it a bit challenging to get the theme up and running.
Fortunately, the customer support team was an absolute lifesaver. They were available round the clock and provided the assistance needed to overcome these installation hurdles. Their responsiveness and willingness to help were truly commendable.
I have a couple of suggestions for the developers to make this theme even better and potentially one of the best sellers in the market:
Fix the Content Importing Problem: Addressing the content importing issue would greatly enhance the user experience. Seamless content import is crucial for users to quickly get their websites up and running.
Widget and Footer Fixes: There were some widget and footer issues that I encountered. Fixing these would contribute to the overall professional look and functionality of the theme.
In conclusion, despite the initial installation challenges, I'm thoroughly pleased with the "Axtra" theme. The design, features, and pre-designed pages are top-notch. What truly sets this theme apart is the outstanding customer support. If the developers can iron out these minor issues, there's no doubt in my mind that "Axtra" will become one of the best-selling themes in terms of speed, design, features, and pre-designed pages. I highly recommend it, and if you ever run into any problems, rest assured that their support team is always there to assist you.
The support team was truly exceptional and provided great assistance.
Customer support solved all the issues we encountered in short time.