193 comments found.
I’m unable to leave a support ticket because it tells me that the purchase code has expired. But I just renewed the support today for 6 months. Why won’t you let me create the ticket?
Please try again as it likely just took a few minutes to process the support extension: http://support.progressionstudios.com (The process is automated).
If you continue having trouble opening a support ticket, you can email us directly via the contact form on the right side of our profile page: https://themeforest.net/user/progressionstudios#from
Yes, now i can leave the ticket. Done.
Hello Aztec Team,
First of all, I would like to commend you on the polished and minimalist design of your video streaming and membership theme. It truly captures the essence of a modern and efficient user experience.
I have a couple of specific questions about some of the theme’s functionalities before making a purchase:
1/2: Preroll Videos: Does the Aztec theme support the inclusion of preroll videos, that is, advertisements that play before the main video? This feature would be important for my content strategy needs.
2/2: Disable Right Click on Videos: Is there an option to disable right-click on videos from your player (similar to the elite video player plugin) to prevent the contextual menu from appearing? This is important for content protection and to discreetly maintain the video source, offering users an uninterrupted experience.
I would greatly appreciate your help in clarifying these doubts, as they are key factors in my decision to use Aztec for my project.
Thank you in advance for your time and assistance.
Best regards,
I am happy to answer any pre-purchase questions.
1) No, the built-in player does not support pre-roll. However you could use another player if this was a must have feature. You can use any third party player with our theme.
2) Yes, you can achieve that via a plugin from WordPress.org. There are a number of options such as: https://wordpress.org/plugins/wp-content-copy-protector/
Let me know if you have any other questions.
Hi, I’m having trouble importing the demo. It keeps saying error 500, there was a problem importing your content. How can I fix this?
We provide support via our support system. If you have any trouble importing the demo data, then feel free to open a support ticket and we can assist: http://support.progressionstudios.com
Is it possible to assign profiles to other contributors with this theme? For instance, if I want to allow 3 other filmmakers to load their content and sell their films, can I create profiles and pay them out from the Dashboard? If not, do you recommend any plugins that would allow this?
Yes, you can assign users as contributors so that they can post content. In terms of payments, there isn’t an automated system for paying contributors. That would need to be something managed by the website administrator and done separately.
Let me know if you have any other questions.
Hello, I want to buy the theme together with the “Affiliate” add-on, but when reading the Affiliate documentation, I didn’t find anything that clears my doubt: how will the affiliate receive the commission, through where? Where will he register the bank account to receive the commission?
Sure, this page has additional details in regards to the Affiliate add-on: https://www.armemberplugin.com/downloads/armember-affiliate/ The affiliate will receive commission based on whichever payment gateway you use. As noted “Perform quick payouts through different payment gateways.”. So this likely would be the same gateway you are using for ARMember like Stripe, PayPal, etc.
Let me know if you have any other questions.
Sorry, I still don’t understand! for example, I create a website with 3 plans, free, basic and premium and using only the stripe gateway, and I add the affiliate add-on to my website. After configuring the affiliate add-on, the user will have an affiliate area page where he will have information about earnings, but I want to know how this user will receive the commission earnings…? Where will he have to register his bank account details to receive it? I don’t find anything about this in the documentation.
The affiliate add-on offers an entire affiliate platform. You can control how the affiliate receives payment, how much they earn, and with which actions. In terms of how it works for the affiliate, you can set up an affiliate page using Shortcodes/Gutenberg blocks to display the affiliates data when they are logged in.
In terms of payments, ARMember supports: PayPal, Stripe, Authorize.net, 2Checkout, Bank Transfer with additional premium add-on support for Square, Skrill, Mollie, Paystack, Pagseguro, PayUMoney, Online Worldpay, Razorpay, Payfast. The user would register their information via a form. Check out the live preview to see an example during the plans of how the gateway support would works. https://aztec.progressionstudios.com/choose-a-plan/
So he will receive a commission through the same data he used to review a plan on my website?
That was merely an example so you can see how the information is collected. The affiliate payment information is set up via their own separate form. The website administrator chooses which payment gateways are supported from the ones available via ARMember.
Is the shortcode for this form available in the addon itself?
The documentation has a list of shortcodes including the affiliate registration: https://www.armemberplugin.com/documents/armember-affiliate/ if you would like more detailed screenshots of the add-on I suggest reaching out to the ARMember team as this is an add-on developed by them: https://www.armemberplugin.com/contact-us/
Hello, before I buy your theme I have a few questions. I have video material for which I want to create a website where users will be able to watch a trailer of a few seconds or minutes and then when they subscribe (when they pay some money) to watch the entire video material? Is it possible to do this with your theme?
I am happy to help you out with any questions. You have full control over which content is available for free or paid. If you wanted to have a trailer option, that is possible by creating a trailer version of the video post that is available to non-subscribers. Then a full version that is only available to those that subscribe.
Let me know if you have any other questions.
Hi!, I’m a chef instructor, can I use this theme for my online cooking tutorials, I mean my own netflix?. Thank you.
Yes, our Aztec theme would work great for an online cooking tutorials website. We built this theme to function similar to Netflix and Disney Plus.
Let me know if you have any other questions.
This theme is perfect for my new project. But I want another feature to be added to the core, front-end post submission. I searched and found 4-5 good plugins, but would be better for this feature to be part of the theme with the same design.
Glad you are interested in our theme. We currently do not have plans on adding a front end submission option. If you would like this option, there are a number of plugins on both wordpress.org and codecanyon.net that offer this functionality.
Let me know if you have any other questions.
I think my support has expired, I will renew in the morning, however with the new Elementor update today, it breaks the menu and conflicts with Boosted Elements. I have tried this on both my Aztec licences. and the same issue…the Navigation Menu and Sign In buttons do not display. Boosted Elements needs a patch to resolve.
Yes, there is an issue in Elementor 1.16 that was released this morning. This is causing issues with thousands of themes & plugins. Thankfully you can revert back to the prior version easily under Elementor > Tools (Version 3.15.x)
Note: This is an issue due to an Elementor update that likely will be resolved shortly. However we have already created a patch on our end so we don’t have to wait for Elementor. Please check the item changelog later today to see the updates when they are posted.
When you activate the aztec child theme, it adds 2 style.css files to the site’s code. How can I fix this?
id=’child-style-css’ href=’/wp-content/themes/aztec-progression-child/style.css?ver=6.3.1’
id=’aztec-progression-style-css’ href=’/wp-content/themes/aztec-progression-child/style.css?ver=6.3.1’
We provide support via our support system. If you have any questions, feel free to open a support ticket and we can assist: http://support.progressionstudios.com
i’ve set the ‘episode link’ to ‘link to url’ yet it’s still not opening that episode it’s still playing the video in a lightbox. how to open the new episode?
i’ve set “Link to post” in ‘Adjust default link under Appearance > Customize > Videos > Video Single’
using ‘link to url [new window)’ it opens the initial / same episode and not the episode i clicked.
pls advise
i see my support has now expired and although i’m using the latest version the theme has bugs, i need to extend the support. thanks
Sure, this area is well tested and we can confirm it should be working. Should you need additional assistance please open a support ticket and we can assist. We are happy to help out: http://support.progressionstudios.com
For a free trial period could you designate a page where thy can only watch videos from that trial page? Thanks for your help as I’m interested in purchase.
Yes, you can create a trial page and choose which videos & content the user has access to.
Let me know if you have any other questions.
I have one more question regarding the free trial. Do people have to put in their payment info to do the free trial. If not, can you have that ability to have payment info entered beforehand so that when the trial ends billing will start.
Yes, the trial is set up to require payment info exactly as you are describing. That way when the trial ends the billing will start.
Let me know if you have any other questions.
Hey guys, ive installed my theme and the header and footer are not showing up.
Go ahead and open a support ticket if you have any questions. We are happy to help out: http://support.progressionstudios.com
Make sure to also check out the theme documentation if you are having trouble setting up the theme. We suggest importing the demo data via the demo importer as it will provide you with all the demo pages: https://progression-studios.com/documentation/aztec/
Hello, i’m interested in purchase this because have incredibile nice interface and option on Subscription. Is it possibile to add also blog section and example if there is 5 creators that add ’’about creators’’ page or it stick like it is?
Yes, we have support built-in for blogs/news. You can also have multiple creators. We do not have an about creators page but you could easily create one if you wanted.
Let me know if you have any other questions.
I’m interested in purchasing but have a question about offering a free trial, say for example watching 5 videos for free. How would you that set up in ARmember.
Yes, there is a built-in “Trial Period” that allows you to offer trail periods. Please note that this would be based on time period and not views. So you could for instance provide access for 1 day and then. set the trial amount to 0 if you wanted this to be free.
Let me know if you have any other questions.
Hi, could you please add the option to use audio for the episodes as well?
Sure, we can confirm we already have support built-in for audio with episodes. To use audio, you would want to link to the post (Appearance > Videos > Video Single > Episode Links). Then you can add the audio within the embedded field.
If you have any other questions or need additional assistance, you will want to open a support ticket. We provide support via our support system and are happy to help out: http://support.progressionstudios.com
Thank you for your fast reply. I know that i can embedd the audio file. It would be way easier to provide the audio option in the dropdown. The same way you do it for the video post type.
Good morning, for version 5.9.3. of the ARmember ar plugin what should I do? don’t tell me you need to update the theme to get this update
now we have 5.9.3 while downloading the theme we still have the old 5.9.1 version
We provide support via our support system. If you have any questions, feel free to open a support ticket: http://support.progressionstudios.com
Note: 5.9.1 is the current version of ARMember. You can find the changelog at the bottom of the item description that lists this information and version numbers. If you’d like to know more on this topic, feel free to open a support ticket.
Hello I’m trying to activate ARMember license and when I enter purchase code I get a message that says invalid request. have not used theme before on any site…and followed the instructions provided. please advise
im getting a message to update my support. I think its crazy that support costs me $49.88 for support when the entire theme is $20bucks more! theres no way for you to do a courtesy to check my purchase code?
Go ahead and send us an email and we will help you out: https://progressionstudios.com/contact-us/
Note: You received 6 months of support with your purchase. You can learn more about the support policy here: https://themeforest.net/page/item_support_policy
I appreciate your understanding. Thank you
Hello, I would like to know if the profile of the member can be customized in the theme, for example the profile photo, I took your theme but it is not editable, I did a test and registered but the photo field is not there, is this normal? If not a user when registering can not enter an avatar and serious…. because the photo space is huge and they will wonder where to insert their avatar
I found the option to add the profile picture, but as an administrator for a member you can’t do it yourself?
Yes, you can add an option for a profile via the form builder. The profile image is shown in the live preview. Simply edit the profile form and you can add additional fields like the profile image. The documentation covers this in more detail as well: https://progression-studios.com/documentation/aztec/
If you need additional help, feel free to open a support ticket. We are happy to help out: http://support.progressionstudios.com
ok found thanks!!! 
Hi, do you guys have tutorials about theme somewhere? since there are many things its hard to find & edit them… thanks
Yeah we have tutorials including videos for all of our themes. Here is a link to the Aztec theme documentation: https://progression-studios.com/documentation/aztec/
If you have any other questions, feel free to open a support ticket. We are happy to help out: http://support.progressionstudios.com
