486 comments found.
Hi my Purchase codes was not working. if you dont mind kindly check this.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I changed my domain but license is not working ?
I bought this theme which is really good and checking whether there is a way to change the increment and decrement of the price filter slider. Currently it increments and decrements by 10 default. I need to change that to 1
Hi,
If you can contact our support team, they will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
I have purchase license, it was installed for another site, now I deleted and reinstalled but code showing already registered, please activate it.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
I have purchase license, it was installed for another site, now I deleted and reinstalled but code showing already registered, please activate it.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I have purchase license, it was installed for another site, now I deleted and reinstalled but code showing already registered, please activate it.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I have purchase license, it was installed for another site, now I deleted and reinstalled but code showing already registered, please activate it.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello I just bought your theme and I am trying to Install. It is showing missing style.css via wordpress uploads and when I use FTP I get the error missing parent theme
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3456967, so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
Does this theme supports S3 bucket storage? I bought this theme and implemented the S3 bucket and product images aren’t showing.
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3456341, so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
Hello please my checkout page is blurred I cannot place order I changed my theme to check and it worked. I have changed it back to your theme and the issue is back
I have installed theme plugins & Gone through theme setup. But website not showing demo content after import pls check https://bemart.store
I have purchase license, it was installed for bemart.store , now i deleted and reinstalled but code showing already registered, pl activate it.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hello, There is no dark mode button as far as I can see throughout the theme, I wanted to try it by downloading a few wordpress plugins, but it is not compatible, the colors are very distorted, please I would appreciate if you could work on this. Thank you for your understanding, good work.:)
Hello, Could I use your theme as B2B wholesale website? If not, Can I use any B2B plugin with your theme? Thanks
Hi,
The theme is compatible with Dokan plugin. You can use the plugin for multi vendor.
If you need further assistance please let us know 
Best Regards.
Can I use your theme with B2B King plugin or WooCommerce B2B? Thanks
Hi,
We didn’t check the plugins with the theme before.
Best regards.
I want to change the URL, please help me to reset my purchase code. thanks.
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3440443, so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
Hi; I bought Bacola, installed it on a website for a couple of days, but now I want to change the URL. I deleted the theme in the first website, But I cant activate it in the new website. Please Help
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
hi i have the bacole theme purchased 2 years ago now i want to reset my purchase codes as the old website which i have used its no longer existed now i want to use the bacola theme can you please reset my purchase code here is my email himanshu.kalane044@gmail.com
i have license and purchase code connected to my account here in themeforest
Hi,
Can you share your purchase code through the following contact form, please?
Best Regards.
hi i have sent purchase code please check
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
thank you very much
You’re welcome.
Hi ! I am vary interested in buying your great theme ! Just a couple of questions please : do the theme has XOF currency in its database ? It’s the West African Franc, also called FCFA. We operate in Senegal, West Africa. Also, can the location tool can be used on local areas instead of actual States ? Thanks in advance, looking forward to hear from you !
Hi,
1-) The theme is fully compatible with WooCommerce. You can contact our support team to add a new currency. They will gladly help you.
2-) You can create your own locations from dashboard.
If you need further assistance please let us know.
Best Regards.
Hi, i’m looking for a theme for my B2B business that has the following feature:
1 – Prices hidden 2 – User must Register an account for our approval 3 – User must then log in to see prices and place orders
Here is a website (uhp.com.au) that has the feature I’m looking for. Can you please advise?
Thanks!
Hi,
First of all, thank you for your interest in Bacola.
Unfortunately we don’t have the features at the moment.
If you need further assistance please let us know.
Best Regards.
3432977 Please check the ticket
Hi Team,
Can you please check ticket #3432977?
Hi,
I have just confirmed from the support department and they said that they already replied to your support ticket #3432977, so please check your support ticket reply and reply to your support ticket accordingly.
Best Regards.
