My page is not the same as that template, I did not receive support
Author response
Hello,
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you. Thank you.
Best,
Edge
Poor documentation - incomplete.
Author response
Hi there,
We are sorry to hear this however we do believe that our theme is well documented and you can check our themes documentation as well as many articles at our help center and video tutorials that can come great in hand developing your website.
Of course our support team is always eager to help and you can always submit a ticket to our Help Center where one of our support agents be happy to assist you.
We do hope that this will be resolved and that you will reconsider your rating.
Best,
Edge
Thank you very much, I really appreciate your quick response to solve my ISSUE. Especially I am outside the technical support period. So, you deserve a good rating for your flexibility in dealing with customers.
A truly great (themed) theme!
Baker is really attractive and looks great on multiple devices with responsive design.
There are one or two small niggling issues, but nothing major and the support is great, so nothing that can't be resolved.
I'm definitely following this developer for future themes.
Great Template and support . Also the documentation is top .
thx
The customer support has been great. Even after the updates when the issue wasn't fixed, they logged in to my website and fixed it for me. I am happy overall.
I hope the theme is WooCommerce 4.0 compatible soon!
Guitar. I recommend to everyone
Simple: amazing!
A real good job here! =)
Great theme with many features, efficient support and very helpful
Un thème vraiment personnalisable !
Mise à jour en version 1.6 en mai 2019 !
Great customer support!
This is one of the most flexible themes i have ever used! Light weight too! Congradulations for a great work! :-)
