Since upgrading to 2.1 from 1.3.8, i’ve lost the all theme options, woocommerce page builder elements, footer widgets just to name a few. I’d love to know how i’m supposed to customise my site now – there are no options available to me to do so. My support has expired so I have no recourse for support short of purchasing the product again. It will be great if Milingona could offer any good will because my site has been wrecked for just trying to upgrade.
your ticket in the support center has just been answered. Please check it there and let us know if you need any further assistance.
Hello, It’s necessary buy 7 licenses for sites with ending in .co.do.br.pe.ar.pa.py
According to Themeforest terms you need to purchase a license for each domain.
Feel free to get in touch with us via the contact form to get more details.
at the time of updating the topic, I put the purchase key but you told me that you already used it, but it only used the same domain as before because only the subject was updated
Please kindly submit a ticket in the support center and our team will be happy to help you out.
I already tried but it tells me that my license expired, so I can not do anything with what I already buy? I’m useless? unless you buy the temea again?
So you need to extend your support. No need to purchase another license.
Your issue is that you updated the theme and want to activate it again but you’re getting the message that the license is activated in another domain, right?
he tells me that the support expired and he does not let me send my report, what can I do to ask for help if he does not let me raise a ticket
Please let us know once more what was your issue so we can help you from here.
If the issue requires more time then you will have to purchase support extension and submit a ticket in the support center.
I had the issue an older version, downloaded the new version and put the same purchase key, but it does not tell me that this key is already being used by a domain, what I can do to remove that domain (which is same polibertosbellrd.com ) and be able to activate the theme
I’ve just removed your current license and you can use your purchase code to activate the theme again.
Hi, I seem to be experiencing a shop issue at the moment.
It seems like my http://vjandep.com/product-category/pastels/ thumbnails aren’t showing.
What could be the cause of this? I already updated my Wocommerce also, so it doesn’t make sense how this started all of a sudden.
Please kindly submit a ticket in the support center and we will take a closer look at it.
Hello!, I am a pastry chef and I had to reset my website and now I can’t validate my purchase code, please help!!, My domain is http://marycarmenalvarez.com
Your license has just been reset and you should be able to validate it again.
Thank you very much.
I have activated theme with my licence key. Unfortunately, I was forced to delete the whole WP installation, and now I can’t register again for the same website https://ravedon.com
Please, reset my licence. Thanks in advance!
Your license has been reset and you can activate the theme again.
Hi, can you please reset the licence one more time? Hosting provider had to upgrade some PHP options so the theme could work, and I’ve lost the whole WP again. Thanks in advance!
Your license has just been reset and you can activate the theme again.
Hi Millingona, how can I turn off the grey page header of the woocommerce shop page?
Page title can be disabled from Page Header Settings inside Shop page.
p.s. For any further questions or issues please submit a ticket in the dedicated support center.
Kind regards ^M
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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