Hi, I just bought the Ballio theme thinking it would include the Builder 2.1… when do you expect that will be packaged in?
Very sorry for reply so late, travel outside for 3 days, unable to provide customer service, now just come back, I will have a rest, then will answer your quesion tomorrow .
Say sorry again for your time.
But there is a good news, before the trip i’ve started seting an online builder services site for my clients, this should be completed in a few days, my clients who has no public php server or not family with PHP and installation could use the online service then.
Ballio will updated tomorrow. good luck!
Hi, updated version has competed, but i upload it taday( Saturday), may be reviewed next week, so ,please send an email to email@example.com, i send the updated version download link to you. Sure you can download it next week after approval. Good luck!
Saved work can’t be loaded back, neither with firefox, nor with chrome, nor with ie …
How can I do ?
Hi, do not worry about it, just set the php.ini , it may due to the max_execution_time, please set it more than 100 will be ok, please try it, if still has problem, letter me to firstname.lastname@example.org, best regards!
Bought it, loving it and the support on this item is exceptionally well!!
Well done Digith I would recommend any of your products just because of the level of support you provide!
Hi,wentzelduplessis, many thanks, i appreciate it very much, you are so kind!
Hello…I purchased your template which I really like but when I test Layout 8 on my client’s email server it says there is an unsafe URL and it quarantined the file. I’ve tried unlinking the links in layout 8 but it messes up the template.
Hi, prebuilder layouts with all version tags in the page, please use download to get your page and test it again, i think the problem will fixed. plz try, if still has prolem, letter me to email@example.com, kind regards!
I purchased earlier version. How do I get access to the updated version?
Hi, robinkwilliams, re- download the template, and install it again will ok. Good luck!
BTW, you can use our builder online service too, just enter the purchase code to use it, the url is : http://builder.digith.com
I had this working for a short while some time ago, though for the life of me this script just doesn’t play nice. I am fairly adept with installing scripts, as this one requires no database etc, having it up and running should be mindless. This is not the case.
I have ensured all files have transferred and the folder structure is correct (both a mirror from the zip and as shown in the docs)
It sometimes will work with IE, never with Chrome.
Regardless of what i do, this is what i get. Giving up…
Do you upload the [ html ] file onto your server? you should upload both [ digith_template_builder ] and [ html ] folder
Today it is working – Perhaps this is an issue with PageSpeed? Ill check the console the next time i have an issue.
Any thought on adding support for the Wordpress Newsletter plugin MyMail?
Hey, I love the builder and the templates, but I can’t seem to figure out why the template I edited will not stack as your builder demonstrates. Here is my litmus test:
link to html: http://bit.ly/1xEXOQE
Could someone from support help me with this?
We bought this template 2 months ago (January 12) and we love everything about it. We just recently released our first newsletter using this template but to our surprised we received some feedbacks from our subscribers that the rendering of responsiveness on iPhones isn’t good (it was a mess) especially if you are using 2-3 column modules. Also, if we’re going to set the colors and font styles under color setting it reverts back to the default setting when adding a new module to an existing template.
How can we fix these issues we’re having right now? We appreciate any help or suggestions as soon as possible since we are about to send our next newsletter very soon..
We bought this template 2 months ago (12 January) and are generally happy with the functionality. We just recently released our first newsletter using this template but to our surprise we received some feedback from our subscribers that the rendering of responsiveness on iPhones is not as expected (text is constrained in a very narrow field) especially if you are using 2-3 column modules. Also, if we’re going to set the colors and font styles under color settings, it reverts back to the default setting when adding a new module to an existing template.
How can we fix these issues we’re having right now? We appreciate any help or suggestions as soon as possible since we are about to send our next newsletter very soon.
I am curious how well this imports into campaign monitor. Campaign monitor has changed quite a bit since this was released. That would be my only concern before purchase.
After reading comments above and no support response makes me very leary. I hate when support does not respond in a timely manor.
This does not work with Campaign Monitor anymore.
Asking for refund support is completely nil.
My purchase code is not working. When I try to enter my purchase code at builder.digith.com, I get the following error message:
Warning: mysql_connect(): Can’t connect to local MySQL server through socket ’/var/lib/mysql/mysql.sock’ (2) in /home/builder1digith/public_html/conn.php on line 17 mysql connect error: Can’t connect to local MySQL server through socket ’/var/lib/mysql/mysql.sock’ (2)
What to do? Is anyone else having the same problem?
The email builder no longer works and the author does not reply to emails…
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