Discussion on Banita - Shopify Theme

Discussion on Banita - Shopify Theme

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133 comments found.

Will you be reviewing your theme price? $114 for a theme that hasn’t been updated for over a year

Hi, dear customer. It is a stable vintage theme. We will think about the price.

I have ordered a Banita theme, but when I upload it my store then I know that this theme does not support responsive designer on mobile for the products on my store. In addition, also this theme does not support videos as information on the website. Please help me solve these problems.

Hi, dear customer. We need to check the store. We have your ticket. Please check it.

My store is: https://baciri.com/ password is a

We wrote in the ticket that we wait a staff invite. Check the ticket please.

Can you refund this item ? I want to buy Foxic – Modern and Clean, Multipurpose Shopify Theme

But I bought this item

just wrong order

Hi, please write this request to bigstepscenter@gmail.com

Is it Shopify 2.0 compatible?

Hi, dear customer. Yes, but without new automatic filters option and without sections everywhere.

Dear clients! Unfortunately, we will be able to answer your questions intermittently, since our team is from Ukraine, and military operations are taking place right now. Thank you for your patience and understanding.

Hello, I’m a potential buyer for this theme for a client. The client wants to show A LOT of their products on the homepage. Will I be able to do that will this theme?

Hi. We can make infinite products ajax scroll on the home page, but it is out of the free theme support.

Hi do this theme have the option to hide section on mobile or desktop?

Hi. Such option is absent by default. It can be done as custom work.

Hello: We have tested this theme in GT Metrix. Can you please explain why the theme scores a “D” in performance? We would like to know if there are any issues with this theme before purchasing.

The (DOM) tree?

Hi, dear customer. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.

Is there still a support system here? I have a problem but nothing seems to work not even the email. but I was wanting to know why my countdown, labels and badges aren’t showing up?

Such info on how to set up from the start such options are described in the documentation http://big-skins.com/banita/shopify/manuals/#Countdown I see registration by email joneskellyXXX@gmail.com Is it your account? If yes then We activated it manually. Try to log in.

Yes, that is my account but it’s still saying access denied. And thanks for the documentation I didn’t notice those but I got them to work now.

Hi. I have just sent you by email information.

Hello, every time I install this theme the slider video background does not work. It always is returning a javascript error saying “Cannot read property of ‘id’ of undefined”. How can I resolve this? I have sent this to your email bigstepscenter@gmail.com as well.

Hi. We need to check your theme settings. We have just answered you by email.


I want to hire your support team for a simple modification on my theme function ( shopify asked me to do so )

I use a POS integration that imports Products informations and control inventory my issue is with displayed prices on collection and product page.

at the checkout the total amount that my clients should pay is correct

but when i’m on the collection page or product page ( i dont want to include the vat on the price, but I want to add 20% vat on it ) becase my integration imports prices without vat.

my request : I want from you to modify the code so we can add 20% ( VAT ) on top of the showed price

can I have a direct contact with someone to elaborate more please

Hello, I’m interested in this theme. Does it support dark mode?

Hi! Banita does not have dark pre-set, but you can config it using color options and custom css rules (you need css skills)

Hi, Please can you help me with some code or intruction to change the product gallery to be look like this example


Hi. Unfortunately, we don’t provide technical support here. Write a ticket in our ticket system http://help.big-skins.com/ please and our support team will answer you.

Hello – The banita banner site is down and I’m unable to submit a ticket. Please let me know when its back up and running.

Very strange. Yesterday I opened the theme to find the banner generator and online support link but when I clicked on it, it said the website was down or busy. Today when I clicked the link it worked. The only thing I see different is that yesterday I was directed to https and today I’m directed to http.

This is the link I was using that didn’t work: https://frontend.big-skins.com/banita/banners-generator

Yes, must be http protocol. We will check our links as well.

Thanks for the fast reply!

Do you have a configuration tutorial in Spanish?

Hi! Unfortunately, no. Our tutorial in english only.

Can you please help me setup the instagram feed for my website?

Hi! Could you please create a ticket here? http://help.big-skins.com/

Let’s move to our ticket system. It is done especially for theme support. It is not convenient for us to control customer’s requests, developer’s and support’s work history in the theme comments.

Trying to decide if an upgrade to 1.7 from 1.6 is worth the effort. I don’t see 1.7 listed in the change log (last one was 1.6). What is different between 1.6 and 1.7.

Hi! Youtube video player and Instagram widgets were updated due to the latest API.

Hi, I’m thinking to buy your theme, but have a question about embedded product videos. Does your theme support? if not will there be an update for that? https://shopify.dev/tutorials/add-theme-support-for-rich-media-3d-and-video

Hi! We will upload today 1.8 version that supports it.

Thanks! and sorry just saw the previous question about the same thing.

I understand the theme has been updated to support product video. Is there a new download?

Hi! Media video support will be available in 1.8 version that will be available for downloading in 4 days.

I was told it would be available this week.

Yes, this week it will be ready. We think on Saturday must be ready 1.8

I keep getting error zip does not contain a valid theme: missing template “layout/theme.liquid”

Support is not responding! Please Help.

Hi! We have live order. During 24 hours each ticket will be solved. If you see such issue then you need upload not full package from TF. Unzip the package that you downloaded and you will find theme zip file that you need to upload from your admin panel.

NEW TICKET SYSTEM LINK http://big-skins.com/help


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