Reviews for Banita - Shopify Theme

Reviews for Banita - Shopify Theme

Cart 1,001 sales
Well Documented

41 Reviews

for Customizability

Brilliant! Get it if you can. A lot of features in this theme. Very responsive.

for Customer Support

The customer support is absolutely amazing. Every time I submitted an question, Bigsteps was able to provide an answer within the very next day. It really helped me complete my project a lot faster with the support and help from them. I would recommend the theme to anyone.

for Customer Support

This is my first shopify theme purchase (I normally work with WordPress) and I'm very impressed with the look and functionality, and overall experience with this theme. I'm also blown away with the support BigSteps offers. They reply and fix issues very fast and always offer solutions for my questions/problems - they just login and fix whatever needs to be fixed. We even worked together on a custom collection solution that is working perfectly for my business! I'm a very happy customer :)

Author response

Hi :) We made everything to make you happy. Thank you very much for your feedback and rating!

for Flexibility

This template can be used for so many different business industries. Love it.

for Customer Support

Great looking theme, really happy with it and its ease of use.

customer service is brilliant as well! any issues the team jump on it quickly

IT HAS BUGS...IT IS NEARLY 1 WEEK AND CUSTOMER SUPPORT DID NOT EVEN REPLY ME... AFTER 5 DAYS THEY ASKING ME MY TICKET NUMBER....... RIDICILOUS!!!!!!!!!!

Author response

Hi! If you not happy with theme we are ready to give you refund. Just fill the form here https://themeforest.net/refund_requests/new

for Customer Support

The customer support was very helpful when I needed some code edited for an app I installed. Theme is looking really good too.

for Customer Support

Have used this theme and their customer support service for over 6 months for my online store and as in most cases the most important aspect is how to good, responsive and helpful they are with ones requests,

They have always fulfilled my requests without any hesitation, responded to my emails and helped me develop my online store in the right way. So i would definitely recommend their them. Plus their theme is fantastic! They also always ask me for feedback and ways in which they can improve their service and their design of the theme.

Well worth the money I paid!

for Customer Support

Great looking theme made better by the amazing customer service.

If you know basic .css it can be made exactly how you want if it's not exactly for you :)

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