Reviews for Barberry - Modern WooCommerce Theme

Reviews for Barberry - Modern WooCommerce Theme

By
Cart 1,834 sales
Recently Updated
Well Documented

101 Reviews

for Customer Support

Great Customer Support!
Artem was very attentive and helped me professionally.
Great theme, great design and great support! 10/10
Thanks Artem!

Author response

Thanks

for Customizability

Installation is really tricky process and the demo site has nothing to do with the live previews.

Author response

Hello. Can you describe what do you mean "really tricky process"? Theme uses maximum ease of installation with Merlin WP. About live preview. Did you read item page before purchase? Also I dont see any support tickets from you.

for Documentation Quality

Hi,

Theme documentation on ticksy doesnt work. It doesnt open at all.
"This Ticksy account is Inactive. If you are the owner of the account and want to recover it, please contact Ticksy's support department!"

for Design Quality

Very high quality design. The only drawback is that is not compatible with Elementor.

Author response

Thanks, plan to add elementor support in near future

for Design Quality

I think this is the most beautiful WooCommerce theme ever made. The designers have tirelessly inspected every pixel. The support was beyond my expectations, they really do care about keeping their theme updated and compatibility with 3rd party plugins.

I would give each category 5 stars, but there is something exceptional about the design quality and support.

Author response

Thanks

for Other

Pros & Cons:
-Unfortunatly it is not well optimized for modern phones with larger screens. It works for the small screens below 320px but is has some issues with bigger ones. Something that should be working...
-Another Problem is that there is not enough customizability for the theme, for e.g. i can change the overall background colours etc to black, but i can´t change the font colour specifically for dropdown menues (which are white) which causes some troubles. I can change the overall font colour but its not good.
-The Support is pretty bad, i had a first support ticket and didn´t get a reply for weeks, kind of solved the problem by myself and have a second support ticket for days and they still don´t reply. Overall very poor customer support and not what I expect from a expensive theme...
- some elements, such as the "off canvas added to cart thing" doesn´t work for me, same issue: no support!
+ The Design itself is pretty nice and works, for the most parts
+ The design templates are great and offer good looking, modern styles

I would not recommend this design, unless you´re very good in fixing your own problems with css and styles.

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