Web Themes & Templates

Reviews for Barnelli - Restaurant Responsive WordPress Theme

Reviews for Barnelli - Restaurant Responsive WordPress Theme

4.44 (133 ratings) 4.44 stars
Cart 2,004 sales
Well Documented

133 Reviews

for Bugs

This theme don't work with last Wordpress version !!!
Be carefull and read comments/supports reviews before buying themes.

for Design Quality

Loving this theme, simple, elegant design which remains current through the years.

for Feature Availability

Bad bad theme, support is a joke... There isn't any and you have to pay for all their plugins as they're outdated! The demo shown isn't what's achievable. I don't recommend this theme.

Seen the demo? Well... There is no demo content that is editable either.

This theme is full of bugs and support isn't interested.

for Customer Support

I did the instal correct.

2 plugins did not work.

I received an answer to my email on the 29th of may. But it is still not fixed?!

Author response

Hi, thank for you feedback, your review is very laconic and I cannot tell much about your issue(s) from it. There may be quit a few problems why the theme does not want to install, same for the widgets. If you provide ticket ID to our support@yosoftware.com I am sure our team will have a look for you. If you have not opened a ticket yet, please head over to yosupport.freshdesk.com open it there. I am sure your ticket can be solved. Thanks!

for Flexibility

Not what the images and demos promised. Poorly designed theme - bought both Barnelli and Berg, hoping for one of them to work out but they lack quality. Very disappointed. Will never buy from this developer.

Author response

Hi, I am sorry to hear you are not happy with your purchase. Every single thing that is shown in our demo(s) is available in our theme. If you do not know how to achieve something or are experiencing other problems please feel free to open a support ticket at yosupport.freshdesk.com, our agents will help you out in no time. Note, as per our theme description pictures are no included in our demos.

there are some bugs like plugin that comes with theme cant be installed

Author response

Hi, thanks for you feedback, but all plugins that comes pre-packed with our theme can be installed, I guess you are referring to WPML, which is supported but not included.

for Customer Support

Worst support I ever seen, no answer for more than 2 weeks. As soon as a bug involve a little bit of code, don't hope to get support.
Messy file structure with a lot of "obsolete" templates and stuff who isn't used anymore but still available.
Lack of documentation (outdated) and updates.
Don't buy anything to Yosoftware is my advice.

for Customer Support

bumpy start with the custormer service, but they answered my tickets really well and cared for bugs I've reported.

Author response

Thank you for your review and feedback!

for Design Quality

Good quality theme with lots of possibilities.
With a theme admin that gives you the ability to create extra items within the theme. Great!

Fast support!

for Customizability

This was a terrible template to work with. If I could give it no stars I would.

Author response

Hi, I am sorry to hear that. I am sure if you get in touch with us, we will be able to work something out. Nevertheless, will find your feedback very valuable. Thank you.

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